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FLYBYSTORE

Old 11th Jul 2015, 07:57
  #1 (permalink)  
Thread Starter
 
Join Date: Apr 2002
Location: Australia at the moment
Posts: 159
FLYBYSTORE

Hello I was wondering if anyone has contact details (email) for FLYBYSTORE.COM.
I live in Australia and ordered a Nav Bag made by Scott Leather ($399.00) from their online store. I was charged for it and even paid for express post delivery, about $90.00, to Australia. That was nearly 10 months ago and I have not heard anything from them or received the goods.
I have tried to call them by Skype and I have sent emails to them and tried the contact us tab on the online store all to no avail. I have recently sent them a letter via air mail but no luck.
PM me if you can help.
Cheers
Craven
Cravenmorehead is offline  
Old 11th Jul 2015, 15:11
  #2 (permalink)  
 
Join Date: Mar 2006
Location: Ormond Beach
Age: 44
Posts: 0
Dispute the transaction with your credit card company. Although 10 months later that ship may have sailed...
flyboyike is offline  
Old 11th Jul 2015, 18:59
  #3 (permalink)  
 
Join Date: Dec 2005
Location: Middle East
Posts: 308
Same!

I ordered one month ago for delivery to the USA. I just disputed the charge with my credit card company after FLYBY did not answer any of my queries.
metro301 is offline  
Old 12th Jul 2015, 03:23
  #4 (permalink)  
Thread Starter
 
Join Date: Apr 2002
Location: Australia at the moment
Posts: 159
Yes I think they may be a dodgy outfit. I was outside the time frame for Visa to be able to chase the money up (90 days).
I will endeavour to find other ways of obtaining either goods or a refund.
Cheers
Craven.
Cravenmorehead is offline  
Old 13th Jul 2015, 04:29
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Join Date: Jan 2008
Location: Sunny
Posts: 20
A little Googling turned up the fact that the Better Business Bureau gives them an F rating for delivery issues (shocker!) and put them on their list of ten worst companies in Charlotte, NC. I also came up with names and what appear to be home addresses for the owners. You might try contacting the Better Business Bureau to see if they can help.
pa12 pilot is offline  
Old 13th Jul 2015, 23:27
  #6 (permalink)  
 
Join Date: Dec 2005
Location: Middle East
Posts: 308
Guess I got lucky, my credit card refunded my purchase today. Good luck.
metro301 is offline  
Old 14th Jul 2015, 00:50
  #7 (permalink)  
Thread Starter
 
Join Date: Apr 2002
Location: Australia at the moment
Posts: 159
Yes I think I may have been ripped off by this firm. I have lodged a complaint with the Federal Trade Commission. I am afraid I have been a little nave with all this. I allowed too long for the goods not to arrive, greater than 90 days (Visa). I had been trying to contact them-FLYBYSTORE-for quite some time during this 90 day period but being over the other side of the world in Australia makes it difficult. I have bought many items from overseas suppliers over the internet on many occasions and had no problems the goods may take a little longer than expected but they eventually arrive.
If you go to FLYBYSTORE website it looks quite bona fide lots of aviation equipment for sale. But it appears to be a hoax. They have a facebook page and no real activity for a couple of years. The address given on the internet site when put into Google earth shows an office in a quite remote housing estate.
Oh well I will continue to chase my money but I think they have done gone out of business but still take orders and not send goods. I would like to see the site removed so they can't keep doing this.
Cheers,
Craven.
Cravenmorehead is offline  

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