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-   -   RAF JPA Rollout (https://www.pprune.org/military-aviation/219026-raf-jpa-rollout.html)

ZH875 8th June 2006 17:47


Originally Posted by Ginseng
but as a GPC holder I still have the MoD finance instruction that tells me that, as a Serviceman, I cannot use my GPC to pay for my own subsistence.

I was issued my GPC card solely that I could use it for my own Travel and Subsistence, so the rules must state that you can. I have never had any questions when handing the paperwork to the beancounters.

SirToppamHat 8th June 2006 19:32

rjw500

In the absence of Ginseng I did a tiny amount of searching and came up with this:

Cameron's JPA Question?

Not sure if it was what you are looking for.

Regards

STH

Ginseng 8th June 2006 20:14

rjw500 & STH
 
Yes, that was it. Sorry for misquoting the figures; it has only cost £116 Million so far - clearly a bargain!:rolleyes:

Regards

Ginseng

MostlyHarmless 9th June 2006 08:45

Yeah, but with a budget of £163m. Anyone want to take a bet that they won't blow thru that soon, anyway??

D-IFF_ident 10th June 2006 01:20

I just got my May pay statement. Although I think the cash that arrived in my bank was about right, I'm not sure; my statement suggests that I was paid £148, and my PAYE was........ £148.

Now I'm very confused.

There were over 6500 personnel incorrectly paid at the end of April; around 14%. This is true - a bloke in the pub told me.

Danny_Boy 11th June 2006 15:57

JPA's statement of purpose 2006

"JPA's unique aspirational culture and entrepreneurial teams are creating a multi-faceted international recruitment business, respected by our customers and competitors alike."


Yep, plenty of Servicemen waiting to be recruited by someone else as our treatment by the top brass gets worse and worse! www.j-p-a.co.uk

The Masked Geek 12th June 2006 07:43

QUOTE "During the early states of the JPA implementation, EDS told the RAF that JPA couldn't do the things they wanted it to, hadn't been tested in the configuration that we were using and generally wouldn't work. They were promptly ignored by the Officers in 'charge' of the project."

Wyler 12th June 2006 08:08

My pay has been wrong for both months. Luckily (?) the error is in my favour. Spoke to the Help Desk last Friday. The young lady did not have a clue. Still, look on the bright side, she was cheap to hire and I have a reference number.
My CV hits the streets very soon. The straw that broke...etc etc.

MilSpFunc 12th June 2006 15:10

THE STRAW THAT........
 
Sorry to hear that JPA has caused you to go, by the time you get out it should all be sorted - or is it the loss of faith that is causing this decision?

fantaman 12th June 2006 16:41

Tried to resist posting on this thread but I'm afraid I've had it with JPA. I'm now £2400 out of pocket and no further forward than I was when I started out trying to get it cleared up.

Put an SR in two weeks ago and was assured someone from the elusive back office (pay office) would call me back to me within 48 hours. It would now appear they have 10 working days to get back to you with any JPA issues, great stuff knobs!

They also suggest you try the three numbers for the back office 3695, 3693 and 3641. If you can get a hold of anyone on any of them I'll give you my £2400!

Its about time the Sun got a hold of this story ands shamed the utter c:mad:ts for this debacle! I'm livid with the state of JPA.

£2400 out of pocket wouldn't be so bad if I was a high earner like a Sqn Ldr or Wing Co but I'm an SAC. No wonder people want to PVR! :ugh:

fantaman 12th June 2006 16:49


Originally Posted by Just This Once...
How do I make an official complaint?

Ha, tried that. The guys who run the complaint desk at Gosport dont want to know!

If they cant get your pay right, what hope have you got of making a complaint!

Pontius Navigator 12th June 2006 16:54

Not JPA but the notorious Trevor F.

Seems that Army and Navy English units have gained invaluable PR supporting some football competition or other. TF wants to know about any RAF unit also gaining illicit press coverage, not, he hastened to add, so it could be stopped but so that centre was in the picture.

My email box was flooded with emails from the borders and north and not a peep from Spadeadam south. Seems they are overjoyed at Spade that Carlisle has gained promotion.

Pulse, finger :\

dallas 12th June 2006 17:18

So what Cameron was told in Parliament is true - there have been no official complaints about JPA.

Because nobody will accept them.

C'mon papers - you've got to be able to use that!

As for TF, I think he nicely sums up why I'm desperate to go just as soon as I get to 22. Being positive is one thing, but not just because it'll do the career good - that's how we end up getting fcuked over all the time!

No idea 13th June 2006 19:13


Originally Posted by dallas
So what Cameron was told in Parliament is true - there have been no official complaints about JPA.

Because nobody will accept them.

C'mon papers - you've got to be able to use that!

As for TF, I think he nicely sums up why I'm desperate to go just as soon as I get to 22. Being positive is one thing, but not just because it'll do the career good - that's how we end up getting fcuked over all the time!

When they were talking about formal complaints they were referring to Redress of Complaint. None have been received by either the blunty casework staff or direct to AFPAA. So get writing them Redresses before they can be ruled out of time (remember the 90 day rule!!!)

charlie55 14th June 2006 06:58

A View of the Future
 
I can't say I've ever thought too well of the RAF administration system, not the boys and girls in SHQ, but the way the whole system functions. In 30 years there has always been something wrong, but mostly it has been rectifiable by some individual that you can find, if you have the time. I suppose I've quite enjoyed funding my fun myself and then claiming the cost back. Has anyone ever worked out how much this saved the MoD?

JPA breaks new ground in administration. The fact that no beta testing was done (evidently), indeed no-one with half a clue about service admin even cast an eye over what EDS was about to perpetrate, is indicative of the brave new world in which we live. Well I'm off, and glad to be so. No doubt it will all be sorted out eventually, over budget and well beyond any target date. Will EDS get to pay for their incompetence? No, because they covered their backsides by saying the product they developed was not fit for purpose.

I would encourage those of you who are frustrated to write to your MP, virtually nothing else will have any effect, as the brick wall is already built.

MilSpFunc 14th June 2006 08:14

Testing etc.
 
Charlie 55 - sadly it is not as you suggest, there were a whole raft of Service SME's involved in the development and there was testing conducted by selected individuals from all 3 Services. Faults were patched on the fly during testing and the application was launched despite the shortcomings identified. Apparently every deadline in the project was allowed to slip except the launch date.

Doc Martin 14th June 2006 09:52

JPA FOR PERSONNEL OVERSEAS A JOKE
 
JPA roll out was really bad for those serving overseas. Cannot access any on line stuff, did not get paid at all. Sumitted first claim and was told it was not in accordance with the JSP that I cannot even get to see as we are not on line. All in all, SAMA was better thus far!

:}

fantaman 14th June 2006 10:01


Originally Posted by charlie55
I would encourage those of you who are frustrated to write to your MP, virtually nothing else will have any effect, as the brick wall is already built.

Just been palmed off by JPAC again, for the umptenth time today so I've well and truly had it.

Just sent an e-mail to the Sun newsdesk. What should I say to my MP to get his attention?

PompeySailor 14th June 2006 10:27


Originally Posted by fantaman
Just been palmed off by JPAC again, for the umptenth time today so I've well and truly had it.

Just sent an e-mail to the Sun newsdesk. What should I say to my MP to get his attention?

Tell him you are a 16 year old rent boy. Normally works. Allegedly.

Seriously, put the facts down, explain how you are not receiving your correct pay, point out why the statements in the House are incorrect, and corroborate with facts where possible. Pointing him here won't work, as he will need to see verifiable proof. Have a dig around the JPA site and see what you can print off which backs you up. Most MPs will gladly take up the baton from the Armed Forces, it will depend on which party though. Copy the letter to No 10 and, if you are brave, the CE of JPA, explaining that you have exhausted all other routes.

Good luck

charlie55 14th June 2006 10:33

Writing letters
 
I assume that you have addressed your grievance to yr Subordinate Commanders (officers) - they should be able to make arrangements to reimburse you if JPA is really causing you hardship (and £2.4k sounds like hardship to me). If you haven't done this, do so first, (ignore this warning at yr peril) using a Gen App to request an interview, if you still have such a thing, then it's on record.

To get the attention of people outside the service, all that is required is a simple 3 paragraph letter.

Paragraph 1: state the background to the grievance/issue you want him to investigate. State who you are, an SAC at RAF xxx, and you are using a new admin system, introduced on Apr 1, and you think he might find it interesting to investigate how things are going.

Paragraph 2: Provide detail he can use for his enquiry. Relate your experience (briefly; lack of suitable functionality in the software, unobtainable enquiries desk, lack of access to terminals, lack of any offer to reimburse you, reaction from chain of command, refer to this blog with a http:// , he will be able to access this site from HofC)

Paragraph 3: This is the para for asking what you want him to do. In your case it's probably to press for immediate substantial improvements in the arrangement for paying allowances pending improved JPA functionality.

I say again, use your officers first, before you go this route. Best of luck.


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