Ah well, as we'd had the nice email saying self service clients could use the system 1200-1700 daily, I thought late Sunday afternoon may be a good time to try...

Logged on, no options available. Went to Pay and Personnel intranet page, only to find the system down for payroll business... Thought they'd sorted that last week?:eek: :uhoh: :hmm:

Ah well, roll on Friday...:O

I wonder if RAF News will actually run an article on the failure of JPA on its introduction?

Hmmm. We're more likely to see the headline 'Introduction of JPA Heralds New Era For RAF Personnel' with accompanying upbeat article.

claims
 

..........and now I've been told that the UIN is preformatted and you cannot manually over-ride it. It you claim through a different UIN then you will need to print out the relevant JPA paperwork each time you claim, fill in the necessary details, attach the receipts etc and post it off to HR. Would it be too much to hope that with all these ‘improvements’ in modern technology, I would eventually get my receipts back in one piece?

I thought to myself:

"Here I am - having an 'al desko' lunch - I'll multi-task and head on over to JPA and try to sort out one or two things"

Nope.

Current access to JPA is as per the Business Continuity Plan.
Professional Users may access the system 0700-1200.
Self-Service Employees will be enabled at 1230.
i-Expenses will be enabled at 1330.
Self-Service Managers will be enabled at 1400.

Self-Service Users are not to attempt to log on at the present time.

There is a cake and @rse party going on! :bored:

Why PMA visits. PMA have nothing to do with JPA - they are simply users of the system like you and me. They no doubt share our frustrations. This system has been introduced by, and is the responsibility of, AFPAA.

where's my flying pay
 

Managed to log on at 1245 and check payslip for Apr. No sign of any flying pay on the payslip so called JPAC to be told that they would have to refer to back room staff as they couldn't see my payslip. I don't think I will be the only one who doesn't get flying pay this month.


HPT

HPT,

same with me! I think this may impact all of us. Have tried to get onto JPA to use the iSupport forms (as phone calls or other emails are not accepted) but the system is down again!!!!!!!!!

BootFlap

I wonder if anyone is accoutable through this legislation?

Mr Thickie question (OOA) - do we still receive a hardcopy payslip and P60?

http://www.office-humour.co.uk/inclu...05/08/3333.jpg
JPA Helpdesk in full flow :)

Yes - legal requirement.

Just managed to check (and printout) my pay statement before the system crashed again. Flying pay is there, but not substitution pay.

Anyone out there with a correct pay statement?

JPA STATUS RED!!
 

'JPA Status RED' and 'page cannot be displayed' are not assuaging my concerns regarding flying pay...:bored:

No flying pay for me either! Sent in 'Service request' (yes I managed to stay logged on for that long) and enquired also about what they are going to do about the loss of interest if the money doesn't get to my account pronto.

Hopes: 2.

CBA

Many people I know didn't get their flying pay (myself included). I received an email from WO PSF explaining that they're aware and we should have it by the end of the week.

Sid.

PS: My basic was wrong and I had some random deductions :confused:

Has anyone else noticed a 0.45p Charity Donation?
who is this going to? who said i wanted to donate?

when can I expect it back????

CBA - fat chance.

I don't doubt that the software is 'off the shelf' and fit for original purpose. However, the military procurement depts have a history of screwing around with off the shelf to 'customise' to their perception of our requirements [without, of course, consulting the end users].

I really do wish all of you the best of luck with this system [the latest national IT scandal, with many more to come - God, I wish I was an IT consultant! Money for old rope and no accountability if you screw up!].

I was out of the office today and was unable to log on to submit a Service Request about my lack of FP.

Additionally, I had a public Debt Recovery of £338 (haven't got a clue what its for!), as well as a Transition Family Charge refund of £174. I guess the latter is to make the SFA charges divisible by 12 more easily?

The £0.45 is for the Benevolent Fund I think.

Anybody got a clue what the Service Days Pay Giving is for?

I will email them tomorrow, but with a 3 month det coming up in 3 weeks time, if my pay ain't sorted I won't be going.

HPT

Although it seems that I now don't get my pay statement through the post but have to 'go online' for it (sorry, bit of a traditionalist), I'm also interested if this thing can work out my annual increment + flying pay + pay rise and divide by 12. Should be interesting to see how accurate it is!
Also being OOA, if the cash doesn't bank on the 30th my mortgage company will be very happy......not.
Thankfully I'm glad we've got our OOA JPA terminal for me to check.........doh no we haven't.
Biggest c0ck up since Kate Moss asked me to bed. :*

LL

I have the same concerns about the system keeping track of increments, promotions, SFA changes and the like and to be honest, as the payslip just shows totals which are not marked with so many days at that rate and so many at this rate etc, I guess we'll never really know if our pay is correct.

No Flying pay as well. OC PMS has told us that we will be unit paid and that all charges incurred and interest no received will be refunded to us. I am waiting for this in writing!!

Is everyone on det aware of these problems. Everyone publish this as far and as wide as possible.