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BA vs F1250 upgrade...?

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Old 2nd Dec 2011, 15:22
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Mr P
I would be most interested in knowing which airline you are talking about? As far as passing notes to the flight deck and asking the cabin crew for the captains details before hand, I can tell you that I have never heard of any such things happening, ever! Certainly not on BA. I would not entertain authorising an upgrade for a passenger - that is the job of my cabin staff director, NOT me. I have enough to do with other, more important things than readinga a silly note from a tight-arsed pax who wants a freeby.
Please tell me you are joking?
BEagle, I'm not going to justify BA to yoou or anyone else frankly. However, if you take a look at our long haul prices then you will struggle to find a cheaper carrier frankly, and in today's climate, thats important to a lot of people.
Enuf said.
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Old 2nd Dec 2011, 15:40
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Cabin staff director - love it!
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Old 2nd Dec 2011, 15:51
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Is it not "Cabin Service Director"? i.e. a union dinosaur, as opposed to the "Customer Service Manager" of the mixed fleet, non-union crews?
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Old 2nd Dec 2011, 16:02
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I understand that ba's First Class service is rather like this:

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Old 2nd Dec 2011, 16:24
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I would be most interested in knowing which airline you are talking about? As far as passing notes to the flight deck and asking the cabin crew for the captains details before hand, I can tell you that I have never heard of any such things happening, ever! Certainly not on BA. I would not entertain authorising an upgrade for a passenger - that is the job of my cabin staff director, NOT me.
T'was indeed BA. El capitano was an ex-RAF Tornado pilot, came back and had a very pleasant chat with us about life and the job. Having been away from the UK for a while and returning from ops - booked into WT - he was delighted to assist in making the journey more comfortable.

I have enough to do with other, more important things than reading a silly note from a tight-arsed pax who wants a freeby.
Yeh, right.....

And as for tight-arsed, do you think I should ask my travel cell next time to put me straight in First???
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Old 2nd Dec 2011, 16:33
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he was delighted to assist in making the journey more comfortable.
Well done you. That has made me feel a whole lot better about life.
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Old 2nd Dec 2011, 16:35
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Originally Posted by Winco
Mr P
I would be most interested in knowing which airline you are talking about? As far as passing notes to the flight deck and asking the cabin crew for the captains details before hand, I can tell you that I have never heard of any such things happening, ever! Certainly not on BA. I would not entertain authorising an upgrade for a passenger - that is the job of my cabin staff director, NOT me.
So you represent the whole of BA then??
Perhaps you should speak to some of your colleagues more often and you would know that scenario has happened on numerous occasions (granted in my case it was when I recognised the FO as an old Herc mate after his PA). Then again, with a pompous attitude like yours, there is probably a CCG or CRM barrier to contend with!
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Old 2nd Dec 2011, 17:12
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winco

Fraid that's a "Sigh" and a "oh dear" from me, just when there was a chance things were getting better

that is the job of my cabin staff director,
Who's that then? FWIW authorising an upgrade is not a job for your Cabin Service Director either.....but there is one person onboard who can in certain circumstances authorise an upgrade...
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Old 2nd Dec 2011, 17:14
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So you represent the whole of BA then??
Perhaps you should speak to some of your colleagues more often and you would know that scenario has happened on numerous occasions (granted in my case it was when I recognised the FO as an old Herc mate after his PA). Then again, with a pompous attitude like yours, there is probably a CCG or CRM barrier to contend with!
The Wizard. Fantastic post! I kept reading winco's words and came to the same conclusion. An awful lot of ex-RAF guys now work for BA so a fair chance you'll get a better response than that of Winco.

Winco - Please tell me you're not an ex-RAF driver who now flies for BA! If you are, then best I avoid your fleet. Why such a downer on todays hard-working boys and girls in the RAF? And what exactly are you busy with all that time sat in the front???
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Old 2nd Dec 2011, 17:20
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Same as Pontious - upgraded at the gate in Dubai (EK) without asking. Rugby jersey and shorts. However it was my 3rd return to Auckland in 16 months. 8 months earlier upgraded at Melbourne for the hop across the Tasman. Both times, arrived at the gate to board and after some cheery pleasantries was handed a Business boarding card instead of the economy I gave the agent, and was wished on my way. It seems to be based on frequency of travel and space available with EK. Nice that they do it though. The BA way sounds like a bit of a black political artform to me.
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Old 2nd Dec 2011, 17:24
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H P

Please tell me you're not an ex-RAF driver who now flies for BA! If you are, then best I avoid your fleet. Why such a downer on todays hard-working boys and girls in the RAF? And what exactly are you busy with all that time sat in the front???
Not sure why you're drawing that harsh conclusion...all the ex-RAF drivers I know have no such downers on the current RAF crop (and addition know a CSD and a CSM and a CM when they see one).

Either winco is dreadfully badly informed and needs to re-read a certain Blue Book ( our equivalent, in part, of the FOB) from cover to cover, or a troll, or both....

Yours

An ex-RAF driver
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Old 2nd Dec 2011, 17:41
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Wiggy

What fleet are you on? I'll come and fly as SLF with you!

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Old 2nd Dec 2011, 20:46
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TheWizard

Of course I don't represent the whole of BA and I certainly don't have a downer on anyone from any of the services getting upgraded, but just be a bit sensible about it.

You are asking me to believe that someone gets on board, asks the steward (ess) for the Captains details, then sits and drops him a line and then asks said steward(ess) to pass it up to me on the flight deck so I can make a decision about upgrading them??

Get real. I assure you it has never ever happened to me in my time flying long haul with BA and I have never heard of it happening to anyone else either. By all means try your best at check in and I hope you are successful, but I have serious doubts that you will be.
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Old 3rd Dec 2011, 05:26
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I've had 2 BA upgrades from WTP to Club so far this year, both because the wrong 767s were used on the service. It is very difficult to get a downgrade (yes I tried once). Other than that flying Saudi Arabian airlines close to the hadj period often produces an upgrade. On one occaision I was asked to change from my jeans to a smart pair of trousers then they would upgrade me which ties in with what many have said about being smart. Being polite is also a great help. I was stung for 80 quid excess baggage and because I didn't moan and paid up straight away I ended up in Club. The other possibility is turning up with your arm in a sling! Sometimes they take pity on you!
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Old 3rd Dec 2011, 06:34
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There is absolutely no chance of a free upgrade with BA - end of.
It's all been done before, 1250, H4H badges it doesn't matter, you will not get a free upgrade.
It isn't much different with any of the other big airlines either I'm afraid. It's all down to ££££££££££££
It's as simple as that unfortunately
This is simply not true.

I fly around 20 medium haul sectors per year with BA and I'm upgraded maybe 2-3 time per year.

As far as I can tell, my upgrades have been down to the fact that I'm an Exec Club member, as much as my frequency of travel.
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Old 3rd Dec 2011, 08:52
  #36 (permalink)  
 
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Sorry to renter the fray on a Saturday AM, I I would agree that during the departure phase the crew
have enough to do with other, more important things
than dealing with ad hoc requests for upgrades,.

However you also state:
I would not entertain authorising an upgrade for a passenger - that is the job of my cabin staff director, NOT me
If you are really are current BA Flight or Cabin crew and have been paying attention to recent events (alluded to earlier by others) and subsequent communications from our esteemed management you would know that's simply not true.

H P

Wiggy

What fleet are you on? I'll come and fly as SLF with you!
Unfortunately if I tell you I'd have to kill myself..........
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Old 3rd Dec 2011, 11:46
  #37 (permalink)  
 
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I don't believe Winco is a BA pilot. Winco's tone is sadly more akin to a BASSA-supporting cabin crew troll bemoaning their position in the chain of command. Best ignored.
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Old 3rd Dec 2011, 12:04
  #38 (permalink)  
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No one has mentioned the aftermath of the BA cabin crew strike. It's my understanding, taliking to both pilots and cabin crew, that upgrades are harder to come by given the fallout from that episode. I'm not taking sides but it appears much harder for BA crew to get upgraded let alone service personnel.

As others have said there is no harm in a polite word to the check in and/or gate staff. If you do know someone on the particular type then perhaps try and discreetly ask if so-and-so is operating the flight.
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