BT Military
Join Date: Oct 2007
Location: uk
Posts: 42
Likes: 0
Received 0 Likes
on
0 Posts
BT as in British Telecom.... or am I being very thick?!
...mate had a run in with BT over internet connection, he understood that BT had a special deal for forces pers that enabled a contract to be suspended and / or moved around the country without incurring the usual penalties - when the time came BT said they'd promised nothing of the sort!
... so if it is as above, read the small print v carefuly. Great shame BT can't see fit to run such an arrangment, wouldn't cost them much and would definatly catch them the many that get shifted base-base too frequently for a standard contract...
... if not as above then appologies for thread creep!
...mate had a run in with BT over internet connection, he understood that BT had a special deal for forces pers that enabled a contract to be suspended and / or moved around the country without incurring the usual penalties - when the time came BT said they'd promised nothing of the sort!
... so if it is as above, read the small print v carefuly. Great shame BT can't see fit to run such an arrangment, wouldn't cost them much and would definatly catch them the many that get shifted base-base too frequently for a standard contract...
... if not as above then appologies for thread creep!
Join Date: Nov 2007
Location: Location: Location:
Age: 56
Posts: 265
Likes: 0
Received 0 Likes
on
0 Posts
They used to have special deals for the Forces. Last summer they changed T&Cs and now everyone is in the same boat, so to speak.
Join Date: Jan 2008
Location: Transiting the M27
Age: 50
Posts: 277
Likes: 0
Received 0 Likes
on
0 Posts
I'm not entirely sure whether you still can, but a couple of years ago I remember dialling the standard 100 number and asking for (and being put through to) the military switchboard.
Depends upon your specific enquiry otherwise you will be chasing your tail all day.
Depends upon your specific enquiry otherwise you will be chasing your tail all day.
Join Date: May 2007
Location: UK
Posts: 99
Likes: 0
Received 0 Likes
on
0 Posts
BT Military do offer deals outside of the UK.
I.E If you are posted overseas before your contract is up then they can stop that with no charge. And as I found out, sometimes, if you moan and badger enough, you can confuse them into letting the same rules apply if you are posted within the UK.
If you have there number though, I'd always phone that, because they're alot more helpful and there's not normally any queues.
Spam
I.E If you are posted overseas before your contract is up then they can stop that with no charge. And as I found out, sometimes, if you moan and badger enough, you can confuse them into letting the same rules apply if you are posted within the UK.
If you have there number though, I'd always phone that, because they're alot more helpful and there's not normally any queues.
Spam
Join Date: Oct 2001
Location: Near a castle!
Posts: 212
Likes: 0
Received 0 Likes
on
0 Posts
I believe so. I was told last summer that the 3 month min was now gone, and it was "civvy rules", which if I remember correctly was a 6 month/1 year min on all lines, regardless of previous status. But, as with many things, I may be mistaken 
Join Date: Aug 2008
Location: The land of the green and grey
Posts: 41
Likes: 0
Received 0 Likes
on
0 Posts
Just used this service (using number that was posted earlier). I got 6 months free broadband, connection fee waived and a real English speaking lady on the end of a phone line who answered within 2 rings.
Hopefully this new job will be as easy.
Hopefully this new job will be as easy.
Join Date: May 2006
Location: UK
Posts: 54
Likes: 0
Received 0 Likes
on
0 Posts
Still works - although not that helpful anymore!!
We know you have moved out and dont yet know where your new accn is but we cannot suspend your account - So basically whoever moves into my previous SSSA can run up a BT bill that I am liable to pay! Great - oh unless I want to stop the account with a nice £100 cancellation fee + remaining line rental!
We know you have moved out and dont yet know where your new accn is but we cannot suspend your account - So basically whoever moves into my previous SSSA can run up a BT bill that I am liable to pay! Great - oh unless I want to stop the account with a nice £100 cancellation fee + remaining line rental!
Join Date: Jul 2007
Location: @exRAF_Al
Posts: 3,297
Likes: 0
Received 0 Likes
on
0 Posts
If you have a problem, these are the contact details of a senior(ish) manager.
Gary Wilson, Consumer Platinum & Actionline Manager | BT Consumer.
Tel: 01324457935 | Mob: 07435 766990 | E:mail [email protected]| www.bt.com
The Chief Exec, bizarrely, does monitor his own account too and will help (at least initially).
[email protected]
Gary Wilson, Consumer Platinum & Actionline Manager | BT Consumer.
Tel: 01324457935 | Mob: 07435 766990 | E:mail [email protected]| www.bt.com
The Chief Exec, bizarrely, does monitor his own account too and will help (at least initially).
[email protected]
