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-   -   More EK bad News (https://www.pprune.org/middle-east/605708-more-ek-bad-news.html)

Talparc 21st Feb 2018 14:36

More EK bad News
 
While the super muppet TC tries desperately to tackle the new allegations of the US 3 . More great news in the pipeline.

Woman kicked off Emirates flight because of period pain - Business Insider Deutschland

White Knight 21st Feb 2018 21:23

Could have been 'period pain' or could have been something worse! Not quite sure how it relates to the US3 v ME3:rolleyes: Talparc!

Nor Bonway do I see what this has to do with the Serbians!!!!

'kin 'ell...........

fatbus 22nd Feb 2018 01:18

EK children , I mean Captain 's , at it again.

givemewings 22nd Feb 2018 01:38

For certain she tld them it was more than 'a 1 out of 10' if the crew called Medlink. Majority of the cc are female, they know what's usual and what's not.

She might have taked it up hoping for an upgrade, then freaked out when the crew followed procedure (ask questions) and followed up (call Medlink if in any doubt of fitness to fly)

I flew with some muppets but no senior is dumb enough to offload for 'period pain'. The result would have hinged entirely on the questions asked and the answers the pax gave. As for being embarrassed, she was obviously ok with talking about it to her boyfriend loud enough for a passing crewmember to hear.

Then again, this is the Sun doing the reporting...

givemewings 22nd Feb 2018 01:40

WK, he may be clutching at straws but the stories are related to ME3 (however tenuously) the offload happen on EK, and Air Serbia is partly owned by Eee Why. I've seen far more pointless threads in here than this one...

Odins Raven 22nd Feb 2018 07:59


Originally Posted by givemewings (Post 10060981)
She might have taked it up hoping for an upgrade, then freaked out when the crew followed procedure

This happened to me a few years ago when picking up the aircraft in Singapore for that transit sector on the way to Brisbane.

Some naive Aussie girl who was travelling LHR-DXB-SIN-BNE all in one go, was on the aircraft during the transit stop when we joined as the new crew. She told the economy SFS that she’d thrown up 10 times on the previous two sectors and that the inbound crew had advised her she’d be better sat in Biz class and to ask the new crew for an upgrade (bigger seat stops vomiting apparently - must try it).

Needless to say, both her and her brother found themselves offloaded at the recommendation of Medlink and having to fund their own continuation to Brisbane. Silly girl.

givemewings 22nd Feb 2018 11:26

That's assuming the pax is telling an accurate account of the events.

The article mentions she was "complaining of pain" to the crew. Doesn't sound like they went butting in.

If crew overhear a pax complaining of pain they're required to delve deeper. A simple headache can turn out to be a brain bleed or a stroke, so personally I'd rather they err on the side of caution rather than dismiss it and fly on ending up with a medical case or worse a diversion.

In recent years GMT have been stressing the importance of catching issues pre-dep due to unnecessary diversions. (See: giving antacid along with aspirin for chest pain to avoid diverting for indigestion)


Originally Posted by Seaman Staynes (Post 10061354)
So is the new EK SOP that if any cc overhears any woman having a private conversation with their partner about period pains then from now one they all can expect to get off loaded? It seems to be from the gist of some of the replies here!


givemewings 22nd Feb 2018 11:28

Odin I experienced the same on several occasions. Pax trying for a better/bz seat, trots out symptoms which when run past medlink result in offload

Cantbebothered 22nd Feb 2018 15:09

Someone was looking for an upgrade and it backfired. Now Daily Mail has spun it into a story where the passenger is the victim and Emirates the bully. Slow news day. Move along.

givemewings 22nd Feb 2018 15:38

SS, yes it can as unfortunately one of my pax found out.

In.itself a headache is nothing but the point I was trying to make is that even things which "appear" simple can be otherwise, the important part is asking the right questions and knowing what other symptoms to look out for. If in doubt, refer it to Medlink as that is what they are paid for.

I would have thought up front would prefer the conservative approach but by all means if you think crew questioning things that don't "feel right" is silly go ahead, the diversion will be good practice for the next PPC I suppose.

In my time I had no less than 7 incidents where pax were offloaded with developing conditions that airborne would have necessitated diversion.

Two of those were a result of crew overhearing pax conversations and feeling something "wasn't right"

CaptainChipotle 22nd Feb 2018 18:25

The OMA alleviates your responsibility, if there is any doubt, contact Medlink.

I'm not a doctor, nor is any of the cabin crew. I'm not completely heartless though, one time a few years ago we were parked out on C stands doing a night india turn to god-knows-where when an elderly lady became short of breath and pale. We called medlink and as you guessed... ...they recommended offloading her. Initially the CSV was concerned, which is why we called medlink, then the woman protested that she was fine when given the bad news. It was beginning to turn into a situation and I went back, she looked fine to me and the purser agreed. As it turns out, she got out of breath coming up the loading stairs, which can be a task for an elderly person, let alone any one of us out of shape captains!

I actually called medlink back and told them she looked ok to travel. They had us take her blood pressure, which was normal, then said she's fine to travel.


PS. I also didn't want to wait 45 minutes for them to find her bags

CC

White Knight 22nd Feb 2018 19:04


Originally Posted by Bonway
Quote:
Originally Posted by White Knight View Post
Nor Bonway do I see what this has to do with the Serbians!
There's no accounting for stupidity.

So come on smartarse, what has your opening link about EK and 'period pain' have to do with your second link:Rumor: Air Serbia to restructure. Will Etihad pull out?

I guess there is no accounting for stupid people:rolleyes:

givemewings 23rd Feb 2018 00:38

CC. Perfect example. Talk to the pax, get the measure of the situation and adjust as the circumstances dictate.

Which I'm sure is what the crew in the original story did. I doubt they'd have gone to the trouble of offloading them and incurring a delay "minutes from takeoff" without a valid concern.

Joker11 23rd Feb 2018 12:18


Originally Posted by Odins Raven (Post 10061179)
This happened to me a few years ago when picking up the aircraft in Singapore for that transit sector on the way to Brisbane.

Some naive Aussie girl who was travelling LHR-DXB-SIN-BNE all in one go, was on the aircraft during the transit stop when we joined as the new crew. She told the economy SFS that she’d thrown up 10 times on the previous two sectors and that the inbound crew had advised her she’d be better sat in Biz class and to ask the new crew for an upgrade (bigger seat stops vomiting apparently - must try it).

Needless to say, both her and her brother found themselves offloaded at the recommendation of Medlink and having to fund their own continuation to Brisbane. Silly girl.

Bahahahahaha! Classic!

LivingINtheDream 23rd Feb 2018 14:59

[QUOTE=givemewings;10061693]SS, “one of my pax’

Just out of curiosity where does one purchase of of these pax?

givemewings 23rd Feb 2018 15:33

If you're here to troll you'll need to do better than that.

When they're on the aircraft, they're "ours". Pretty common turn of phrase


Just out of curiosity where does one purchase of of these pax?

LivingINtheDream 23rd Feb 2018 16:44


Originally Posted by givemewings (Post 10062758)
If you're here to troll you'll need to do better than that.

When they're on the aircraft, they're "ours". Pretty common turn of phrase

Not trolling! Of that I can assure you.
I agree that it’s a common turn of phrase but they are certainly “not yours”! Easy to get drawn into making rash and condescending decisions.
No one on the aircraft belongs to you and the aircraft certainly does NOT belong to you for the time that you use it. You are simply responsible for it and them (I’m certain that the insurance covers that part in legal terms). Just like you don’t belong to the company you work for (despite of what they will have you think).

Yes, you do have the final authority but that does not exclude you from bearing responsibility should your decision be erroneous, even penal in some cases.

So presuming that a human paying passenger who purchases a ticket with your airline, thus entering into an agreement of safe travel from A to B with the said company, is willingly relinquishing the rights to personal freedom for the duration of said flight is the correct “turn of phrase”, in your opinion (and others), could simply imply that you are...

KippaLippa 23rd Feb 2018 17:52

Go ahead please!
This is getting interesting


Originally Posted by LivingINtheDream (Post 10062829)
Not trolling! Of that I can assure you.
I agree that it’s a common turn of phrase but they are certainly “not yours”! Easy to get drawn into making rash and condescending decisions.
No one on the aircraft belongs to you and the aircraft certainly does NOT belong to you for the time that you use it. You are simply responsible for it and them (I’m certain that the insurance covers that part in legal terms). Just like you don’t belong to the company you work for (despite of what they will have you think).

Yes, you do have the final authority but that does not exclude you from bearing responsibility should your decision be erroneous, even penal in some cases.

So presuming that a human paying passenger who purchases a ticket with your airline, thus entering into an agreement of safe travel from A to B with the said company, is willingly relinquishing the rights to personal freedom for the duration of said flight is the correct “turn of phrase”, in your opinion (and others), could simply imply that you are...


givemewings 23rd Feb 2018 23:36

I meant "ours" in the sense that we're responsible and accountable for them while they are on "our" aircraft. Yes including if we make dumb decisions and they want to follow that up.

That's why I also pointed out its important to ask the right questions and get a full picture of what's going on before making decisions. What seems like a minor ailment to a traveller can be potentially much more. We have experience (and that of our colleagues) to go on hich in majority of cases passengers do not and are not aware of implications of travelling when not well.

Sometimes looking after a pax means making a decision that they will not like or agree with, because at the end of the day the responsibility is ours.

At other times it means deferring to those who know better (like Medlink)

Nothing sinister in what I said at all, you're just misunderstanding

pilotguy1222 24th Feb 2018 20:27

If you are stupid enough to open your mouth about a minor medical issue or discomfort, then your fault when medlink says your are unfit to fly. buh-bye.


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