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-   -   Uniform Standards (https://www.pprune.org/middle-east/598520-uniform-standards.html)

The Outlaw 19th Aug 2017 05:57

Uniform Standards
 
So, the latest diatribe from Al Costa Nostra claims we are "brand ambassadors", is this a different pay scale than that of pilot? While I think its a good idea to wear your hat and keep your shirt tucked in, it's hardly practical to saunter about in airports looking like Don Fanucci. I know I generally get through first and get to the aircraft ASAP and start setting up in case there are MEL'S or other issues. Waiting around for 26 cabin crew to get their act together...not so much.

So they want us to look like a prison chain gang because its supposed to "look good" somehow but then they give us sub standard quality shoes, wings, name badges and fake bags...you just can't make this stuff up!

Sounds like distant rants of TCAS.


PROPER METHOD OF ADDRESSING CREW (NOTE CORRECT PLACEMENT OF HAT):

https://gregfallisdotcom.files.wordp...on-fanucci.jpg


PROPER METHOD OF ACCEPTING SOCIAL GRACES FROM CREW:

http://i970.photobucket.com/albums/a...onFanucci2.jpg


CAPTAINS WILL BE EXPECTED TO LEVITATE OBJECTS WITH THE POWER OF THEIR MINDS:

http://www.naranjastorres.com/wp-con...o-537x3001.png

Monarch Man 19th Aug 2017 06:38

What does the OMA say?....oh that's right, it doesn't.

hairpin 19th Aug 2017 11:22

Captains Cord
 
Further to the latest directive regarding Ambassadors of the Brand, after careful study, a management team has released their directive to be implemented without delay. All captains are to collect their "Company Cord" from fleet on their next scheduled day off. This cord will be carried fully charged and up to date on all flights from here on in. Any time the crew is in transit, said cord will be used. It is marked at intervals of 97 centimetres. This represents the 9th floor from which this directive originated and the 7 Emirates. The captain will hold the leading end of the cord, in his left hand, the FO, on the first mark at 97 cm, with his fight hand, pursuer with left hand on next mark, and subsequent crew members, in descending rank of seniority. The cord will be held with a clenched fist, neither too tight nor too loose. Rings are not to be worn on clenched hand so as to not detract from the significance of the cord. This will ensure the crew walk in an appropriate spacing to portray to the public the brand ambassadors all crew are. Any deviations from this must be reported to SMNC immediately via the captain's mobile, (not in public view during said call). Offending crew members will be disciplined up to and including dismissal.

White Knight 19th Aug 2017 11:50

Love it hairpin:}:ok:

Another oxygen thief somewhere in the Titanic has wasted several days salary to come up with this nonsense!

brakedwell 19th Aug 2017 12:47

I think think the captain proudly holding a company umbrella high, followed by his clutch of chickens, chicks and chicklets would be even more effective.

Old King Coal 19th Aug 2017 12:56

White Knight: Wrt 'oxygen thief' would that also be an 'oxymoron' ?!

In any event, in an endeavour not to be out done by the new uniform recently announced over at FZ, the Al Costa Nostra team have (and if you'll excuse the pun) decided to follow suit with a whole new look for EK pilots... it providing strong modern branding with sharp & practical look... here's an example of how EK pilots are now expected to comport themselves:

https://www.youtube.com/watch?v=SXsyC872-aQ

TangoUniform 19th Aug 2017 15:12

New SEP training for all crew members. Additional trading for captains and pursers to bring cabin crew and others to the aircraft.
https://m.youtube.com/watch?v=2IUOPP3nuDM

White Knight 19th Aug 2017 15:41


Originally Posted by OKC
the Al Costa Nostra team

Pun pardoned. Gonna use that one again:ok:

Enos 19th Aug 2017 15:41

I think someone has this in mind, note the music.

https://m.youtube.com/watch?v=S0Tzfi5iLwc

glofish 19th Aug 2017 19:21

That's exactly what i like at airports:

Large families or large groups waiting for each other at neuralgic places and therefore blocking passage at baggage belts, after immigration and shortly after passing out the green channel.

Perfect to annoy all other passengers, perfect as ambassadors! We will look like a herd of silly Gnus.

Bravo to the useless Costa dwelling idiots:ugh:

Eau de Boeing 20th Aug 2017 02:10

My understanding is that this all came about from a ninth floor idiot......

JAYTO 20th Aug 2017 02:15

What's the problem.

Read it, ignore it. Move on with your life.
What are they going to do. Station people in all the airports to confirm you are following this stupid email.

J.

Saul Goode 20th Aug 2017 03:04

I'm happy to leave brand promotion to those who really enjoy it like (former) Cpl. Maxwell Q.

harry the cod 20th Aug 2017 08:39

Agree with JAYTO.

In any event, isn't this what we do anyway most of the time. Compared to many airlines, especially the US carriers, we're often far more cohesive as a team walking through those terminals rather than in dribs and drabs like many.

My bone of contention is immigration. If the Captain goes through first, there's little he can do to help his crew. At least going last you can herd the sheep into the pen and see which Arab with a French passport is going to be interrogated for an hour or more by JFK border control! And as Glo states, hanging around in a bunch of 25 for the GR2 to decide what Duty Free to buy ain't going to happen. :ugh:

Harry

nakbin330 20th Aug 2017 09:40

We do this anyway.

Off the jet en masse and through Customs, etc and out to the bus.

Off the bus en masse and through Customs, etc. Meet at the gate at ETD -70 or whatever it is.

nolimitholdem 20th Aug 2017 09:52

I'd just like to say I wish I'd thought of "Al Costa Nostra". :ok:

But please, don't tease us escapees - what exactly is this new uniform policy? I mean, I can read between the lines and infer it's something to do with having the crew move around as a group, but...why?

I hate it when a crew is getting off the bus, everyone in their own little bubble without an ounce of awareness or courtesy for the passengers struggling to go around/through them on the sidewalk. I know for us it's just going to work, but for the average public it hardly enhances the image of the self-absorbed pilot/flight attendant. Same thing when crew just cavalierly cut in front of the poor folk who've been waiting in line at security. Yes, we have a uniform and ID and need to get to work, but it doesn't cost anything to be slightly gracious about it, instead of looking like entitled snots.

And now they want to enshrine this in a rule? Sounds about right.

thatwasclose 20th Aug 2017 12:26

Harry it says lead .
Does not mean go first .
Like Haig I like to lead from the back . Way back .

harry the cod 20th Aug 2017 12:39

Monarch Man

As a point of clarification, there are many rules and regulations which we're required to adhere to not mentioned in the OMA, such as accommodation, pay, schooling, staff travel, etc. These are in the employee regulation manual, along with uniform standards, and are official Company guidelines. Whether you choose to follow them is up to you of course!

The 'OMA rule' only applies if there is a conflict of information between manuals. Then the OMA has precedence.

thatwasclose

True! Problem is, there may be a few little hitlers now intent on following this new edict with a less than judicious approach.

Harry

KingAir1978 20th Aug 2017 15:57


Originally Posted by thatwasclose (Post 9867426)
Harry it says lead .
Does not mean go first .
Like Haig I like to lead from the back . Way back .

Reminds me of this scene:



Monarch Man 20th Aug 2017 20:25

Harry, my point entirely. As ever this is just another made up rule contrived from the rarified atmosphere of where the person who came up with it doesn't have any real idea of the real world implementation.
The are lots of "should(s)" and less "shall(s)" so plenty of wiggle room to use that missing component to much of how EK legislate daily life, Common Sense.

pfvspnf 20th Aug 2017 21:57

So pedantic and childish !

We usually let everyone do what they want and set a safe time to meet at the gate , too bad you lot are being treated like children

Talparc 21st Aug 2017 07:59

The whole company is a huge Kindergarden. So no wonder.

donpizmeov 21st Aug 2017 08:35

It's getting serious now. All office dwellers have to meet up near Wafi at 0600hrs. Then attach EK decals to cars and form up in a single convoy in order of grade, date of joining and then car colour (red cars at the front obviously). The convoy will then make its way at 50kph to the designated car park. Cars will then be parked in order. On the parking of the most juniors members car, that member will sound a single horn beep, signalling all employees to turn off car Engine, count two beats and then open door, count another two beats then remove themselves from the car. At this point all employees are free to make their way to Costa and resume normal duties.

Craggenmore 21st Aug 2017 09:35

With what is going on in Europe currently, the last thing I want to be in, is a big readily identifiable group in a public place.

It's actually impossible. I tried it for a laugh.

Some get stuck at security, some at passport, some in the loos and some elsewhere.

As someone already said, most of the time we are in a group large enough without effort.

Save your energy for OTP instead.

A lack of OTP harms the brand more than walking through an airport.

allaru 21st Aug 2017 09:56

Looks like the male cabin crew have gotten started already!

https://www.youtube.com/watch?v=25Qhbdijv5Y

"At this point all employees are free to make their way to Costa and resume normal duties"

Bunch of guys in ill-fitting suits and cheap shoes square gaiting their way towards Costa more like.

TCU LUX 21st Aug 2017 10:19

Come on Guys n Gals....do any of you actually really give a @#$% what these muppets say/write anymore :ugh:

The lunatics are running the asylum...:rolleyes:

alwayzinit 21st Aug 2017 12:39

Now in my 40th year of aviation.
My rule is simple, I am the sheep dog, the CC are the sheep. Being at the back ensures they ( and increasingly senile me) don't get lost!!:eek:

Neektu 21st Aug 2017 13:06

You people have a short memory: this nonsense was first uttered by the Weasel a few years ago. His heirs at the castle are just re-issuing it.
The flying public is far more impressed with the quality of the inflight service and, as someone mention above, with the on time departure and arrival. The rest is irrelevant.

The Outlaw 21st Aug 2017 14:00

They call it "optics", I call it "economics".

I might have considered following their direction IF they had afforded us certain contractual courtesy's such as a simple pay rise, 85 hour rosters, maybe some bidding satisfaction in the top two bids.

Previous posters have said it, "read it, forget it, move on".

They'll get what they give, which in this case is a resounding "nothing".

jetjockey696 22nd Aug 2017 12:32

Always walk at the back, besides sheep herding, :E90% of time has the best view:ok:

Saltaire 22nd Aug 2017 14:14

Thought I might try this latest "standard" and give it a real honest what the heck. So as per usual, everyone follows the first person - unfortunately me. Most of the time, I can't remember or have the faintest where we are checking in etc. So the entire team, back tracks and we waste 5 min. I'm going back to the sheep dog option :ok: Enjoy the view and assess/action/manage. The real advertising "image" is the CC anyway, so why not let them lead the runway.

jetjockey696 22nd Aug 2017 16:04

Is this what they trying to get crew to do when you walk through the airport...

http://www.pprune.org/members/58825-...ure728-200.jpg

AND the lackey FO.. making himself useful... LOL.

http://www.pprune.org/members/58825-...fo-pushing.jpg

fatbus 23rd Aug 2017 03:04

The memo only says"should!"

sealear 23rd Aug 2017 12:24


Originally Posted by fatbus (Post 9870086)
The memo only says"should!"

Exactly, it also says where practical. So what's the problem? Business as usual :confused:

glofish 26th Aug 2017 05:35

Just considering the "example" effect:
Have a look at the dress up of our dear chairman on the latest safar title ..... ��

Neektu 26th Aug 2017 09:10

[QUOTE=jetjockey696;9869645]

AND the lackey FO.. making himself useful... LOL.

noun, plural lackˇeys.

a servile follower; toady.
a footman or liveried manservant.

Interesting manner of how to rank FOs

PositiveRate876 27th Aug 2017 08:53

Out of touch
 
Obviously, the person who thought up this latest gem either:


-A. The biggest plane they flew was a 320 where grouping 5 crew was practical


-B Flew in the military where they are skilled at getting a squadron through a parade.


-C Has never flown an airplane and resides at Costa from 7-3 (except Thursdays.


Getting 30 people to march in unison is neither practical nor efficient. Many of the airports that we walk through are too small for such a parade. Many have curves and bends that don't allow the passengers to view the spectacle in full.


They're struggling to fill the weekly emails with something significant, so they have to make this stuff up.

Turbokite 6th Sep 2017 17:55

[quote=Neektu;9873346]

Originally Posted by jetjockey696 (Post 9869645)

AND the lackey FO.. making himself useful... LOL.

noun, plural lackˇeys.

a servile follower; toady.
a footman or liveried manservant.

Interesting manner of how to rank FOs

Noticed it too, so much for mutual respect amongst colleagues! :ugh:

luvly jubbly 6th Sep 2017 23:06

Whooooooooshhhhhhh

The sound of sarcasm going straight over your head

brakedwell 7th Sep 2017 09:35

A long convoy of crew carrying mobility buggies would turn a lot of heads, especially if the beeps were on ;)


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