The only thing I expected today was the salary notification. Or am I too early, or maybe not on the payrole anymore...

natops, maybe they are trying to tell you something.

Of course there won't be an announcement of lay-offs, aircraft parked up and so on but I do confidently expect a lot of PR about how the business is now running much more efficiently thanks to the sterling efforts of the management (VP level and above only, obviously) who have worked tirelessly to find areas where costs may be cut without impacting their bonus. Oops, I mean service levels. If these measures don't work it will be down to the lazy employees (the ones left, anyway) who clearly aren't working hard enough. Only 105 hours a month for pilots? Pah!

Keep rowing, Minions.

Apparently a cull of cabin crew managers is also on the cards.

So, what was it?

Any cull in the Fleet Office?

She's not South African. Check your facts.

Fat Pat is indeed from SA.

Hmmm. I'm not convinced of that, as I'm not certain she even owns a computer. I don't recall her ever actually responding to a single email sent to her.

If Mueller is looking for a poster child for redundancy, he's found her. Surely she's milked EK long enough to be sent on her way. "Oxygen thief" would be a kind term.

Let's be fair here. PP must receive hundreds of emails daily and although each email may be very important to the sender, said email may rate far lower on her list of priorities, and quite rightly so. PP is the Manager of Fleet (I think) and comms should be first directed to her underlings. If the issue needs elevation, then write to PP, and only then.

I know, I know, trying to get a response from further down the ladder is equally impossible.

Speaking for myself, if an issue is important and demands a response, I have always received it.

Be careful what you wish for.

Thing is, it is part of the Manager of Fleet (or Fleet Manager or whatever) job to respond to emails. If they aren't doing that (even if it is just a quick "I'm looking into it, I'll get back to you.") they are not doing the job they are paid for.

superintendent PP always answers emails and solves issues promptly. I suppose he will be sacked first

No.

You are essentially defending either her laziness in replying, her unwillingness to delegate to an underling, or her inability to manage her time and resources. All completely unacceptable in a senior manager.

Of course I don't expect an immediate response to every single message that comes into her Inbox. The volume must be enormous. And occasionally emails go missing, are accidentally deleted, whatever. Fine. But we're not talking about the odd delayed response here. More like a total lack of respect she has shown over and over and over again by completely ignoring multiple attempts at communication. I would challenge you to find very many who don't have a story about trying to contact PP - she's infamous.

As BigGeordie says. It's her job. If not to personally answer, to pass along to the relevant department. If she can't do it, surely she has underlings to assist.

About the best I can say is that at least she isn't an aberration. The horrendous lack of comms seems to be a company-wide cherished tradition.

In my personal experience PP has always been helpful for me, many times and responds pretty promptly.

Like others say, be careful what you wish for.

SyB :ok:

I observed PP quite often in chatting up everybody in the office e.g experience of last nights dinner, wedding invitations... while her phone was ringing and emails popping in, no reaction from her just keeping on talking about her private stuff.
Oh she just stopped talking as someone asked to bring her coffee from costa.
Yes she is totally useless!

A totally useless and utter bully is our Pat. A prime example of why EK is where it is today. Ill put in 5 fils for her leaving do....

Yup, the only time I saw her for any prolonged period was the day the new uniform measuring started.

She was present at the free posh coffee machine and donuts for quite a while whilst her daughter ran the reception desk there.

No axe to grind with her personally despite many important unanswered emails and unresolved issues, but she's part fo the problem and typical of the sort that need to go.

I agree with Cedrus. I've had a couple of rough patches here and in both cases a rapid and sympathetic response was required, I got it both times from PP. She's also sorted out a few non urgent queries in quick order too.
Maybe it's because I'm always polite in emails, maybe because I've been on the other side of the office door and I know first hand what a load of complete and utter gob****es WE can be at times I'm willing to cut them a little slack.
I'm well aware of the stories and I'm sure others have had different experiences but to come on here and wish someone to lose their livelihood is utterly deplorable and each and every one of you that has made such a statement should take a long hard look at yourself in the mirror, imagine the shoe being on the other foot. It's called bullying and it's disgusting.
Regardless of what the outcome of this review is until the 9th floor is vacated and fresh ideas and leadership is introduced NOTHING will improve. Maybe that's where attention should be focused.

Right on the money there Mr. Bunny. Over my "career" here, I have had numerous dealings, meetings and emails with both ladies. Not ONCE, was anything ignored or put aside. If it was that important to me, I made an appointment with them to sort something out. I have witness both ladies go way out of their way and make the appropriate correspondence to get stuff done.

It's their job, I know, but they have to deal with a lot of shiite from this pilot cadre. And from differing cultures, languages, and expectations. What you might see as important, may be gnats to what they have to deal with day to day. Bad experience? What did you do to sort it out?

Plenty of people have been on the sharp end of her bullying. Her lack of email responses. Yes, she did help a few people. I heard of one case. But in general its not very positive for her. We all have our opinions. Im entitled to mine as you are to yours. I would be very happy to see 90% of the Brits and Indians go. Several hundred grade 10 and above have to go along with the complete 9th floor.

I'd have to second that, in 9 yrs, FJ has without a doubt , consistently rectified problems or guided me to the correct department.
I'd have to say FJ is doing her job..

PP on the other hand, well, as far as I'm concerned she might as well not be there.
I've emailed her twice with no response.. don't even try