Gulfair Staff Travel
 

Why is staff travel service is very poor??
Lazy & rude staff .. worst staff in gulfair

spot on... by far the rudest idiots with the attitude of "over worked under paid" guys please please dont turn on soft if a cabin jump seat request comes from any one of them.

Why wonder? Everyone knows what the problem is.

Shia lazy bums, run by shia, lazy bosses. Despotism prevails and so Gulf Air in turning a page, only started a repeat of where it was before.

The Murtazas and the Sultans will come back only under a different name.

Why try to think as to how it is going to change or improve?

it will be the overfilled garbage bin of Middle Eastern aviation.

I hope the CP reads prune

Tell CP GF is US, and full of BS.

Theatrical moves only serve to swerve the ship but not necessarily put it in the right direction and rid it of it's ills. For that you need managers with balls and policies in place.

Maybe he can read this, unless /emirates is paying him to keep it as it is.

Al Fakhim snr

I am not a “sheat” but, it hurts when some one expresses his opinion with anti religion, racism or discrimination.:=

We are , and supposed to be an educated group of professionals, let’s live up to expectation and not drag into silly childish irresponsible attitudes, OK ?

Would you like it if some one spoke ill of your religion , race or nationality? I think not.

Change the System!!!
 

I have to disagree with most of these posts re rude staff.
I would wholely agree that the current system should be changed to a modern selfticketing system therby taking all staff travel personnel out of the loop. That of course would be against the Bahrianisation policy.
It took me just 2 and a half hours to get my annual leave tickets on Sunday but Mr"E"s secratary could'nt have been more helpfull.:cool:

Dessert Aviator
I fully agree with you.
Bahranisation is an issue but, I believe staff travel problems can be resolved without coming any where near nationalization, nor automation and extra expenses either.

If they close down staff travel altogether and allow any and all GF ticketing offices to do the job, this would be a win win situation, on one hand , they can move all the employees to other GF sales offices, and on the other hand, they will not spend any money un necessarily on automation.

It can be done, all other airlines have staff travel and they do not have half as much problems with it as we do.

To close down staff travel is good idea, this if you will talk about saving
money but Gulfair is professional in wasting money

Geez folks...never had any problem.. apply online get the e-ticket...if its a leave ticket then give it plenty of time a visit to the travel office is inevitible.(WHY?)..plan the time accordingly...remember southern hospitality works..the "New York minute" attitude does not:ok:

alfakhem...
 

we all mouslim brothers pls stop it....by the way most of them are soni ....only one person is shiat.... WE ALL MOUSLIM......so no need for that......will said IB

Capt_Fatal
 

Please learn to engage brain and hand whilst typing - spelling mistake like yours are a no-no on this professional forum :E

ironbutt57 it same to be you know nothing about staff travel system .
some time even if you apply a month before doesn't work & when you said on line suppose to get you tkt at the same time not to wait for days.
what about other airline TKT.
Unless if you know one of boss then every thing it will be ok to you.
I don't know if this system the bought from China?
very cheep & it's so old other airline the have very advance system

ironbutt i understand your point.. but to be honest unless u are getting an eticket that place is a farce. some staff are not to bad but if u get there and need something that is not easy ie travel overseas it is a mess. imho they need a totally automated sytem like most large airlines. this would get rid of all the problems. something they have always promised and never delivered on.

Left To First Class
 

DID I HEART YOUR FEELING............OR WHAT?.....I WAS TALKING TO SNOOOR NOT YOU , WOULD YOU PLS IN FUTURE MYOB.....:ugh:.........muslims ARE muslims REGARD LESS SONI OR SHIA'A

Muslims are muslims and there is no difference? Hum!

I don't think so, the majority do not make mortadella of their back shouting inane slogans....

Anyway besides the point, I never go into the details ofthe nomenclatura of what sect anyone is, but it is quite apparent that the majority of procrastinating bird droppings I've come accross are Shias.

Call it sheer coincidence or shocking facts, it certainly left and impression on me and still does.

Now as to the english standards, I let you fathom the prospect of wonderous R/T tactics and CRM that seem to have stopped evolving at GF thanks to the Shia gangs that are still to some extent running the show.

Staff travel is only the tip of the iceberg.

Over and out

What Capt Fatal said:

"Alfakhem...
we all mouslim brothers pls stop it....by the way most of them are soni ....only one person is shiat.... WE ALL MOUSLIM......so no need for that......will said IB"

....really made me laugh...not necessarily by the thought of the statement, mostly the grammar...



And what left to first class said:

"Capt_Fatal
Please learn to engage brain and hand whilst typing - spelling mistake like yours are a no-no on this professional forum "

....ultimately made me roll on the floor....hahaha...
I totally agree with you LTFC!!! And with what scanscanscan said:

"Captain Fatal (Dean Martin).....Are you sure you are not an airline pilot?"

....I had to stop rolling on the floor lest i fall down the stairs...

BWAHAHAHAHA!!!

One could just imagine how high the level of education some people have by the kind of English they possess which made scanscanscan say that. Hmmm...when will the English Proficiency be required of all pilots?

just asking...

Shut the place down, put computer terminals in the office with a tech helper or 2. Stop wasting everyones time.

I paid full fare my last trip to avoid the frustration and headache :ugh:

As long as senior management can send their office-boys to hang around the staff travel office, as long as some people who know "the secret handshake"jump the lines, as long as that infuriating woman that "works" there (you know the one that keeps flicking her head scarf every 5 seconds) isn't terminated and as long as no-one confiscates the mobile phones of the staff travel personnel, NOTHING will change. No matter how widely open Mr. E.E.'s (manager staff travel) office door is. The bloke sits behind is desk and can clearly see that his underlings do F..K all. At best two desks are occupied by staff who only manage to "serve" 1 customer in half an hour between them. The rest of the S.T. staff have obviously better things to do in their shiny new back office.
As suggested by other members, a workable automated system - one that also accepts bookings with other airlines - is needed.

Why staff travel system is not working these days ???

I wasted my time in staff travel, just to issue long service ticket .

God bless you if counter No. 2 will serve you :eek:

I see in a memo there is an acting manager?? Is this a sign!!

what memo????

It is not the memo that is going to make the difference nor changing the manager, first start making the staff accountable and not parchuted green berets with an attitude of a disgruntled civil servant.

Actually if it was not for the manager, many of us would never get our tickets on time, let alone get one period.

Bin Michal and those sultry scarfed ladies, who hide behind their religion as a pretense not to serve, and you will see things improve without an effort.

But as soemone said earlier on this forum, get an automated system and save yourself the hastle of all this crap. Can't believe how far behind GF is.

Haji is acting !!!
 

I dont think this manager will create any difference in staff travel.. He's there for ages !!

Haji.. it's time to use all your fingers while typing on keyboard rather than one finger :ok:

Out of Encarta Dictionary:

Is there something that you see in these ladies that I don't. ;)

Unless its an annual leave ticket, I always use the ticket desk at the airport. Pick the right time if you can, and the guys there are pretty ok (even at 1am) - done it a few times and no problems.
Oh and if a paying pax is in the queue, allow them to be seen first - the guys behind the desk like this and will treat you with more respect when its your turn.

Back to staff travel - automate it like most airlines. But then what about Bahrainisation ......?

Unless its an annual leave ticket or a pass for travel on other airlines (or for ticket refunds), there is really no reason to even go to Staff Travel, or the airport for ticketing (supposedly we aren't supposed to go there anymore, but can now go to any other Gulf Air Ticketing Office).

But as I said, no need. I think all GF destinations are E-ticket ones; make the ID booking on-line, check payroll-deduct and within minutes if not seconds "Almost There" sends the e-ticket to your @gulfair.com address. Could that be any easier?

I've never had problems arranging all my travel needs from home through the staff travel website. If there are seats available on your proposed GF flight, you get your eticket sent almost straight away to your webmail. If your travel is on another carrier, the ticket gets sent to your pidgeon. It has worked every time for me. For some of you who just can't seem to get it right, I dare say most of the problem is from your own lack of planning.

Any way you want to look at the situation, Staff Travel is in a whole lot better shape than it was exactly one calendar year ago. Personally, I give credit to André Dosé and Lee Shave, and it is a shame that they left otherwise I would have expected continual evidence of improvement.

From my own experience and with the exception of one or two sour grapes, I am well treated by the staff however I try to remember to bring my manners and courtesy with me also. It goes both ways, and I accept that some may say "yes, but you are a pilot; take a look and see what kind of treatment cabin crew receive . . . " Point well taken. Unfortunately, this is a fact of life throughout Gulf Air and Bahrain in general.

The major problem I see these days with Staff Travel are related to the Staff Travel on-line system. The system has "it's days" too, sometimes it slows down to painfully unusable speeds or is temperamental. Other times it does not accurately reflect the policies that are in place. I have run across no less than 3 situations where I have tried to book with airlines that we have reciprocal privledges with, but the programming was not up to date and so it did not let me. Things become awkward, and there is no sure way other than to complain to Ebrahim to get these issues resolved, and even then I get the feeling that they sometimes do not get resolved. This is a problem; there is no established recourse procedure and no external oversight or an ombudsman to ensure that problems are resolved and grievances are addressed (therefore improving service and creating less problems in the future). There are other problems with the system, such as incomplete records, and other annoyances that inconvenience the customer and create greater workload for Staff Travel.

The other problem, Sal-E is that the service of sending tickets to the mailboxes is very inconsistent. During the past few weeks I have been told that due to staff shortages, they have discontinued the service, but now and then they do manage to send a ticket through. Sometimes this is unacceptably long-- I recently received a ticket for a trip that I completed weeks ago. Restarting this service, with a reasonable established turn-around period (say, 3 days) could eliminate many trips to Staff Travel (this service could be even out-sourced to a few guys in a shack with a hook-up to Sabre in India).

I received an annual retirement ticket in the mail a month after I made the trip....they found it on someones desk ready to post...
and this was London...
I remember years ago after Saddam entered Kuwait...
GF was requested by the British Army to positioned the staff travel desk across the Saudi causeway....
they did this and supplied Jamila their star ticket issuer with two mobile phones and a bucket of sandwiches to keep her up to speed zero.....Saddam arrived and took one look and said "I come back tomorrow!"
We feel your pain.....despite this we all loved Jamila and got our tickets in time if we told her she had lost weight...thoes that did not are still waiting!
No sense of humour do not join.

staff hotels made easier
 

Ok guys, flights may continue to be a pain in the bum, but for staff hotel rates and good car deals its worth a peek at www.iddeals.com
No 'queueing' and no 'tickets in the post' - bliss!

Scanscan, :D Glad to see things haven't changed in this busy world aye. The technology may have improved, but they are still the same lovable characters turning the cogs over slowly.

Why you gf boys always get in religion or nationality?

Don't think I did dude, avoid all that :yuk:

ali baba,
do you write the way you speak?