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-   -   Aussie Businessmen set to sue Etihad (https://www.pprune.org/middle-east/278949-aussie-businessmen-set-sue-etihad.html)

Sinbad1 16th Jun 2007 07:12

From the Musti-ANSA-sindi syndicate to EY Girl
 
Dear EY Girl,;)
On behalf of the Sindi-Musti syndicate I wish to tell you profoundly that NO harm was intended toward the EY girls. If you go back and start reading from the beginning of this forum you will see that I was quite sympathetic with most of EY cabin crew girls, What we the Sindi-ANSA-Musti and many of the good people on this forum (please read carefully I shall say this only once) WE WERE TALKING ABOUT MANAGEMENT AND LACK OF TRAINING and among other issues. GOT IT NOW? As it happens, I do know some of the EY girls and as I said before some of them are really nice, and as it also happens I flew with them as well.

As for me confusing the issue, I was merely trying to show how far off the track you were on this topic (No offence intended). When I started in the airline you had probably just been born and NO I am not releasing any frustration or anger and NO I will not turn Gay just because you were bad in bed or have very hairy legs or have an F size bra.( I hope you are not Bloke or a geezer in disguise) Just jokin.

Your remark "It is hard to believe that due to this bunch of drunk paxs this topics turns against me... that due to few post that I wrote, so much unprofessionalism came out from this Sindi-Musti group...".
If you make silly remarks you must expect some responses to states the facts.
With Your continuous remarks like that one "Apologies to the rest, I tried to keep this forum to the main topic, but the childish reactions from Musti-Sindi took it too far away.." YOU keep shooting yourself in the FOOT. But I ame sure you are also very nice.

Love and safe and happy flying to all:ok:

xxx

miss petal 16th Jun 2007 08:43

I flew with EY three times.. sorry to say it's a second class crew.
You can sense it and you can see the difference when you're flying with EK or maybe QR

Ignorance, messy, noisy... I even scared to sit on the aisle seat.. they 'ran' in the cabin aisle. I have no idea why..

They simply ignoring you .. I had to got up and went to the galley my self since they couldn't provide with the answer I was asking. ( three times asking ) They even scared to tell me something they don't have.. leave alone refusing alcohol or take action with pax with such behaviour...

They need to learn a lot.. a lot more...

gccpro 16th Jun 2007 11:46

I sadly concur with you Petal...sadly!

sec 3 16th Jun 2007 14:24

Yes it is very sad, but true. The only people who seem not to notice are the management:bored:

EYGirl 16th Jun 2007 17:41

agree...
 
Now that we are talking about service, I have to agree with you guys, sometimes and in some routes the services is not so "high standard" as we would like to offer.
Taken from a pax, once I was working on Economy, an Indian pax mentioned something very true... I was taking him from Germany to AUH... he wondered why the service was allways better from Germany to AUH than AUH to India?... and I started noticing the same.
We promise too much, in some flights than we can offer it (long legs, few paxs) then we have short legs, full flight and hard to provide the service we (we means they, they means management) want to offer.
Then we get pressure from Management, do this and do that, more and more, and they start pushing us with some non-sense things regarding the service. Motivation starts to go down, making it so ugly to work with some seniors, the more pressure they have the more nervous they get, the more difficult they make it to work as a team. Guess what! ugly team, ugly face and that what the paxs notice.
On the other hand, when we have a wonderful team, supportive one, making it so nice to work, the paxs notice that and they are pleased and we are happy and everybody enjoy the flight.
It is true, there are some crew who do not deserve to keep working, they have zero idea about providing a proper service, fortunately they are just few people... unfortunately you need at least 20 good things to cover just one bad job...

Why dont they leave and give way to motivated crew to do a proper job?
Thats is hard to answer... working in the MidEast... where you get so many wonderfull credit cards, where the glamour shines and you get all of the sudden into a wonderfull world of consumption... you get DEBTS... it is like hotel California you just can not leave...
And as it was mentioned before, same thing happened in GulfAir or QR, perhaps EK too, they are loosing good people because of the lack of motivation... it is like a whirpool... too many ingredients mixed together you get this...

My personal experience?... I still enjoy it, I have been here since mid 2005 and lucky me, I did not get into debts (i am free).
I am also lucky, since so far I worked with wonderfull people and great paxs... but I hear some bad stories...

I have good friends in EK, they notice the same...
Who are you gonna blame? of course! the only contact you have onboard are the cabin crew... complaints goes up starting with us and pressure goes down from management all the way down to the lastest link: cabin crew.

As a pax or a customer, you are and should be always right, I agree with you all the time you complain, that is when my duty and responsibility gets to it maximum -regarding service, top priority is always safety- and I must respond properly in order to recover the customer we are losing (that is why I got into a service industry)...
But we are just the last link of a long chain and has to be strong enough all the way from the begining otherwise it wont work, it is senseless.

So far it is a free market, you can choose some of our competitors which are also good ones.
But when you are on my flight I will do my best to make you come back.

(except those clowns that attacked my colleague) :=

Good luck...

PS: I am not lesbian! ...my girlfriend is :}:}

Sinbad1 16th Jun 2007 18:13

It does not matter
 
EY Girl
"
PS: I am not lesbian! ...my girlfriend is :}:}".

It does not matter EY girl, I have known many very nice Lesbian cabin crew..shame they are lesbian.

After almost three decades in the Airlines Industry look what I have turned into!!!!


http://i198.photobucket.com/albums/a...f?t=1182017180

Say hello to your girl friend. :E

Happy and safe flying to all:ok:

The sindi-Musti syndicate

EYGirl 16th Jun 2007 18:21

Dear Sindi...
 
you are so sweet!
:yuk:

Knight flyer 18th Jun 2007 01:12

Etihad
 
I have been reading this thread for the last couple of weeks with interest and today, came accross some information from an inside source.

The 3 First Class flight attendants responsible for the false arrest and detention of the 3 Australians in Abu Dhabi, have been sacked by Etihad.

It is my understanding that they were responsible for 'criminal' activities and are the basis of a substantial legal suit against the airline.

Just for the record. Two were Syrian and the third a phillipino.

I pose this question. If these women were so 'innocent'. Why were their services no longer required?

GMDS 18th Jun 2007 01:38

Answer: It's in the local culture.
Something happens: first sack the poor employees involved (mostly expats). Then cover up the huge c**k-up of the really responsible (mostly ....... ) and finally forget about everything because the scapegoat culprits have been found by the latter.

Fox3snapshot 18th Jun 2007 19:49

Just got served a JD and coke at the lounge in Abu Dhabi by what is unquestionably a very friendly Moozy barman and I don't have a liquor licence....doh!

The fun police are on the way over, its the end of the world as I know it....

:{

Ok everything up to the fun police bit is fact after that it is officially a Jack Daniels moment!!

:E

Hmmmm, my GF scheduled departure to London (via Muscat, Bombay, Delhi, Rangoon and Saana) 20.20....new departure time 00.20 In-sha-lah.... :oh:

Severely Jetlagged 19th Jun 2007 13:24

Pprune is certainly living up to its name as a rumour network but the rumour that the Aussies were arrested or being charged for not having a liquor license is total and utter rubbish with not an ounce of truth to it. You do not need a liquor license to enjoy an alcoholic drink onboard an Etihad flight.

On the other hand the rumours of them being totally drunk, out of control, exposing themselves; a disgrace to their families, Company and Country; sexually harassing the crew, antagonising, harassing and disrupting the other First Class passengers, disobeying the crews and captains initial polite requests and then stern demands, rude and obnoxious behaviour....well.

E Tops 19th Jun 2007 14:21

So did the First Class Crew really get canned??!!

AirNoServicesAustralia 19th Jun 2007 18:34


Snaith was convicted by three judges of using offensive language, for which he received a six month suspended sentence, and fined $330 for being a non-Muslim drinking without a permit.
but Severely Jetlagged says,

the rumour that the Aussies were arrested or being charged for not having a liquor license is total and utter rubbish with not an ounce of truth to it
Well mate you better let the Abu Dhabi judiciary that they just fined a guy for something he was never charged with. So far from all the reports, the Abu Dhabi police confirmed that they were charged with drinking without a permit, the airline has reluctantly confirmed that they were charged with drinking without a permit, the guys lawyer confirmed that they were charged with drinking without a permit.... but hang on they are all wrong cos Severely Jetlagged says they were never charged with such an offence... even though one of the guys was subsequently fined by the courts for such an offence :confused:

avgas321 19th Jun 2007 20:01

Dont tend to post too much on here as nine times out of ten, anyone who does is immediately shot down in flames for having an opinion that differs from the majority.

Severely Jetlagged is absolutely correct in every single word that he has posted. Not that this will cut any mustard with the majority, but as ground staff with Etihad, I was actively involved in this unfortunate event as it unfolded, and the passengers concerned were an absolute disgrace, regardless of the position they found themselves in and however upset they were with the situation they faced on board.

What they have eventually been charged with I find confusing, and Etihad have certainly not followed through with the promises that were made to the cabin and flight crew concerned. I am sure there are reasons why of which I have no knowledge and cannot comment on further. Etihad was given an unfortunate opportunity to make a strong statement for both passengers and staff alike, and has failed spectacularly.

Finally, if anyone can comment on when this type of behaviour - verbal and physical abuse to both cabin and flight crew alike as mentioned by Jetlagged - is acceptable, then I'd be pleased to retract my comments.

Regards.

Fox3snapshot 19th Jun 2007 22:13

Absolutely Jetlagged...
 
Have you just pulled your head out of the sand mate!!!??? :hmm:

Refer to my original post and the start of this thread, the information was directly from the police and subsequent lawyer statements, here are some of them if you can't be ar*ed to scroll back and get the 'facts' from the original charges and press release.

....as convicted by three judges of using offensive language, for which he received a six month suspended sentence, and fined $330 for being a non-Muslim drinking without a permit. "No-one is denying he had a drink but it was warm champagne served by the airline," Mr Hill said.


Numpty....:suspect:

gccpro 19th Jun 2007 22:25

varying opinions does not mean disagreement just a different perspective on the issue.

Regardless of passengers being right or wrong, the way this incident was handled goes a long way to show how far Abu Dhabi and EY are from understanding what tourism and its risks are and general customer handling skills.

Well all I can say is: NEXT!:cool:

planecrazi 20th Jun 2007 08:48

Only rumor of course, the CM skipped UAE with a brown envelope containing about 7-9 months wages. Could this possibly be from the accused? CM is AWOL and has not been heard of for a while.:ok:

AirNoServicesAustralia 20th Jun 2007 11:19

From avgas321,

Severely Jetlagged is absolutely correct in every single word that he has posted
So you are saying also that the police are lying and the courts are lying and in fact these men weren't in fact charged found guilty and fined for drinking alcohol without a permit???

As Fox said, and as I have said repeatedly (if you bothered to read the whole thread you would see this), nobody here has defended the way these people acted and that is not the point of the thread. What has been said again and again and again :ugh: is that the incident was handled poorly, and the charging of passengers with drinking without a liquor permit is a disaster for Etihad and the UAE in general. Charge them and lock them up for their behaviour but don't cloud the issue by bringing drinking alcohol as a non-muslim in a muslim country into it otherwise you will scare off a lot of potential customers.

For the record I am well and truly done with this thread, as I have to repeat the same thing every page cos people don't bother to read the entire thread and instead spout rubbish like "noone has been charged with drinking without a permit", and "why do you guys defend this behaviour", and "where in the world is this behaviour acceptable" and "when American airlines offer cocaine on arrival into New York...". Have fun people :ok:

Severely Jetlagged 20th Jun 2007 12:44

AirNoServicesAustralia,

I am not even going to try and dispute what you read in the National Enquirer and kindly reproduced here as fact for all to read.

My post was merely an attempt at the truth for a change.

AirNoServicesAustralia 21st Jun 2007 05:18

And which of these news sources do you consider the "National Enquirer" cos where I am from the Australian Broadcasting Corporation is a highly respected news source and they say,

Jeremy Snaith has received a six month suspended sentence for drinking alcohol without a permit and using offensive language.
And this source is from another respected newspaper in Australia, being "The Australian" and the source of the quote is from Etihad Airline themselves,

THREE Australians charged in the United Arab Emirates with drinking alcohol and sexual harassment on a plane are expected to be deported after judges handed two of the men suspended sentences and acquitted the third last night, a spokeswoman for the UAE airline said.
As printed in the Age Newspaper Melbourne,

A spokesman for Snaith and Evans, who are both directors of Jupiter Mines Ltd, said the trio were due in the Abu Dhabi court at 9am local time (3pm AEST).
Spokesman Sean Mulcahy said the prosecution brief had contained a surprising charge.
"The most interesting charge that we find the gentlemen are facing is drinking alcohol on a flight as non-Muslims without a permit," Mr Mulcahy told AAP from Abu Dhabi.
"I'd be very concerned if I was flying Etihad at this point in time as a passenger if you did have your ticket booked that you had your alcohol drinking permit."
But hey you know what, of course you are right, and all these sources are obviously lying.


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