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Is Britain Unique?

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Is Britain Unique?

Old 25th Sep 2019, 19:30
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Is Britain Unique?

“Violent or abusive behaviour will not be tolerated. Please treat our staff with respect.” This sign is ubiquitous in Britain; it appears in doctors’ waiting rooms, banks, hospitals, post offices, railway stations, it’s even the first notice you read on arrival at a UK port of entry. Whatever does this tell us about the way the population of the UK is expected to behave? Apparently they need to be told to conduct themselves like reasonably civilised human beings. Do other nations’ populations need constantly to be reminded of this, or is it only the British? What sort of impression must it give to the foreigner arriving at Dover? It is noticeable what a tiny proportion of the cars arriving there now are foreign-registered, rather than returning Brits. Can notices like this enhance our reputation as a pleasant holiday destination?
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Old 25th Sep 2019, 19:47
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We've got them here as well, perhaps not so pervasively.
Likely originally stems from union demands and legalities.
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Old 25th Sep 2019, 19:51
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I've spent this last month in and out of hospitals, clinics, and doctors' offices. Practically every single room has a sign like this. Even the crappers in the hospitals.

Here's a thought: treat your customers, clients, patients, whatever, with respect rather than just a source of revenue. Then perhaps you might not have to endure such "abuse".
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Old 25th Sep 2019, 20:00
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Sounds better than „Employees must wash hands“ for sure.
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Old 25th Sep 2019, 22:00
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I ttreat that sign as meaning that the establishment means to abuse me.
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Old 25th Sep 2019, 22:09
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I think it is because every day we meet disinterested minimum wage sales people who have no idea of service. Yesterday we were in a cheap end discount store. The management thinks management is something they do with staff. At the check out was No One. We were just on the point of walking out when the manager summoned some one.

We are tuned to believe we are seen as an inconvenience
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Old 25th Sep 2019, 22:27
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In a Poundshop in Wandsworth yesterday. Noticed a suspicious security guard inside the entrance. Do people actually steal from such places?
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Old 25th Sep 2019, 22:38
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Originally Posted by obgraham View Post
I've spent this last month in and out of hospitals, clinics, and doctors' offices. Practically every single room has a sign like this. Even the crappers in the hospitals.

Here's a thought: treat your customers, clients, patients, whatever, with respect rather than just a source of revenue. Then perhaps you might not have to endure such "abuse".
You make it sound like treating someone as "a source of revenue" justifies attacks on staff.

In the UK, the majority of hospitals, clinics and doctors offices are not being run just as a source of revenue and in a great many of these you don't have to directly pay anything to get treatment and the customers/patients are treated with respect yet there are still many instances of physical and verbal abuse of the the medical professionals and other employees.
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Old 25th Sep 2019, 22:43
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A number of foreigners with whom I have worked in both the UK and abroad mention two things they find unpleasant about the UK. One is the signs everywhere telling you what you can't do, the other is the fact that showers invariably need two taps to control the flow and the temperature of the water.
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Old 25th Sep 2019, 22:45
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Originally Posted by 419 View Post
You make it sound like treating someone a "a source of revenue" justifies attacks on staff.

In the UK, the majority of hospitals, clinics and doctors offices are not being run just as a source of revenue and in a great many of these you don't have to directly pay anything to get treatment and the customers/patients are treated with respect yet there are still many instances of physical and verbal abuse of the the medical professionals and other employees.
Yeah, why is that?

Recently picked my wife up from a breast screening clinic and noticed such a sign; the first such sign that I have seen (or noticed).
I asked, and the lady at the desk confirmed that, yes, they do have to contend with the occasional incidents involving aggressive behaviour.

Never mind the Pound Shop. Who the hell gets aggressive about having a breast screening X-ray?
Is it annoyance at not getting an appointment to suit you? Or is it because they clamped down a bit too hard?
It's very hard for me to imagine a circumstance that would invoke threats of violence in that clinic.
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Old 25th Sep 2019, 23:06
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Over the last few years I have been a regular patient at our local (excellent) ophthalmology unit.
The staff are friendly, professional and helpful. As it is an NHS hospital, they are also very busy and probably under resourced.
I have stepped in a number of times when the staff have been the subject of aggressive behaviour or verbal abuse from patients.
Mostly this seems to stem from the aggressor's opinion that they should see a doctor NOW, even in the walk-in eye casualty dept (where everyone is triaged on arrival). One little tit was being absolutely vile to the receptionist because an unrelated clinic had made him wait for a couple of hours. I had good fun with him because he looked about twelve and was about five feet tall - I told him that intimidation doesn't work if you look like a child.
He finally threatened to leave if he didn't get treatment immediately - it was hilarious. "Ok" was the response from the receptionist. I laughed.
They think they are special, and that no-one else mstters.

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Old 25th Sep 2019, 23:18
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Originally Posted by Blues&twos View Post
Over the last few years I have been a regular patient at our local (excellent) ophthalmology unit.
The staff are friendly, professional and helpful. As it is an NHS hospital.......
Ah yes, inverse relationship!!
I bet that the incidence of such behaviour is more frequent at public facilities as compared to private clinic where patients are required to pay for the service.
ie the sense of entitlement that follows free services.

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Old 26th Sep 2019, 06:21
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I think that in medical facilities, due to their nature, the 'customers' are often in various forms of stress and in some cases this can lead to lashing out verbally or even physically, rather like a cornered injured animal would do to a good samaritan. That said, outside of those under the influence of drink/drugs whose behaviour will be less than pleasant, it does appear on the surface that there is a definite undercurrent of aggression within the general populace of the UK/Ireland that just doesn't seem to be very apparent in many other lands. Why this might be is a topic for another thread. As mentioned earlier in the thread, the sense of entitlement that can be witnessed by patients/potential patients using the 'free' NHS allows bad behaviour to flourish, where it might not if the system were different.

As to security guards at a pound shop, such emporiums are usually located close to a certain demographic, who seem not to know how civil society functions and act accordingly. The trick is to visit such shops earlier than the main demographic wrestles themselves out of bed, 9-11am or thereabouts ;-)
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Old 26th Sep 2019, 06:41
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Having recently resumed residence in Oz after having lived overseas for a very long time, I can assure you that the trend being mentioned is not unique to the UK.
I have no idea why. I just know that it is very noticeable and it is far from pleasant.
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Old 26th Sep 2019, 07:32
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SHJ, stress can well be a reason. I have a series of appointments so the the medics can check I am fit and well. I feel fit and well and in a way resent this impact on my time. There is probably an underlying stress that they may find something.
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Old 26th Sep 2019, 07:52
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Another chapter in an occasional series featuring the JB socialscientistscenti and their profound analysis of UK society then....

First, there may be a reason, possibly covered extensively on here and even in the MSM as to why there are fewer foreign registered vehicles arriving at our ports.....here's a small clue.." B "......plus the UK tourist industry will happily rip off UK and foreign tourists alike as a visit to many tourist destinations will confirm.

Poor service in retail outlets....? far from exclusive to those suggested. Working in a retail outlet must be soul destroying really, not only do the employees have to contend with incompetent "management ", they also have to contend with those members of the public who feel they should be fawned over simply because they are shopping at the outlet.

About the proliferation of those signs. Why does the expertise on here think this to be the case ? ( feel free to consult for a collective answer ) but before you do, a helpful hint......despite your best efforts to demonise one demographic , there's a myriad of reasons and not one simplistic answer....sorry about that, chaps.

Whilst UK society remains fundamentally safe, the population have never been averse to unprovoked violence and verbal aggression when they feel so inclined and, the bad news, again, this isn't confined to the aforementioned demographic.
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Old 26th Sep 2019, 08:35
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Yep, plus our affinity with alcohol. Oh, another vote in favour of mixer taps
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Old 26th Sep 2019, 08:36
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In general, I see nothing wrong as far as such signs are concerned. Something like "do not litter", "pelouse interdite", "achtung minen", etc. etc.
The problem is that one may be treated badly with very nice words. Sometimes I prefer to be sent to hell shortly and sincerely than hear a long stream of polite phrases with rage hidden behind.
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Old 26th Sep 2019, 09:19
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The sort of behaviour referred to above is not limited to a certain demographic.
My youngest son is a High Court Sheriff and the major part of his job at the moment is serving papers on people, mainly Statutory Demands from HMRC for outstanding tax or VAT debts (some of the figures involved are eye watering!).
Recently, he was trying to serve a debtor who was a 'Middle class' business owner who was in serious arrears with HMRC. The debtor was not happy but he soon picked up on the fact that my son was not as white as he. (My son's mother was Filipina, so his skin colour is not the same as mine). The debtor kicked off with a rant, shouting at Richard that it was "hard working tax payers like me who support people like you being in my country". (Rather ironic, given the circumstances and the purpose of Richard's visit!) Richard is a very placid bloke but hard as nails at the same time and he allowed the idiot to vent his spleen, while pointing out he is as British as the idiot. This otherwise respectable pillar of the local business community got more wound up at hearing that news. He closed up to within inches of Richard and his frothing, screaming rant cranked up to the point he was effectively spitting in Richard's face. In Richard's words, he was so angry at this behaviour that he came within milliseconds of launching a well placed head butt in the man's face (and who would have blamed him? He was being racially abused, threatened and spat at.)) but he restrained himself, probably due to the fact he was wearing a body cam and would have ended up convicting himself of assault. Eventually, the idiot pushed Richard who was then legally entitled to consider that an assault and to push back. Forcefully. With the idiot now lying on the ground, Richard was able to serve the papers and walk away. Richard says he is now looking forward to a return visit to serve the almost inevitable follow up papers, the compulsory Winding Up Order.
Contrast that with a previous job of his some years ago when he was a Prisoner Escort Officer. He had to take all manner of people to and from court or prison and he came across a wide spectrum of offenders, mainly belonging to a "certain demographic". I asked him once if he was not bothered about meeting some of his previous 'customers' in the street. No, not at all, he replied, he often met them and they would regularly cross the street to greet him, usually calling him 'Guv' and shaking his hand. They all declared he was OK as he was known to be very firm but fair in his dealings with them.
So, there we have a comparison between a "certain demographic" and another. No section of society is more culpable than any other.
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Old 26th Sep 2019, 09:43
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is it coincidental that signs like this are usually just next to the one that says "If you are more than 5 minutes late for your appointment/flight/whatever it will be cancelled and you have to pay"


by the way we can keep you waiting for hours with no explanation, but please don't abuse the staff....
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