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getting rid of or playing with nuisance callers

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getting rid of or playing with nuisance callers

Old 31st Jan 2018, 20:24
  #1 (permalink)  
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getting rid of or playing with nuisance callers

my partner has more than her fair share of unwanted phone calls but feels obliged to answer un-known numbers calling her as many are work related.

She has taken to winding them up but the results are often surprising. Yesterday she picked up the phone and I heard her say "yes" and then a few seconds later "I have a man who looks after that sort of thing". Then she looked at the handset in disbelief and hung up the call. The second question she had been asked was "are you responsible for paying the bills?" (Gas and/or Electricity!) Apparently the answer that she has a man who looks after that sort of thing didn't fit any of the responses that the caller's script could cope with.

Has anyone else found a way to get rid of these callers quickly without telling them what you really think of them?

Rans6.......
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Old 31st Jan 2018, 20:29
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Quite often you can tell by a long silence when you answer the call. This is because their auto dialling is ringing several numbers at once and it takes time for the operator to ascertain which of the numbers has been answered.

This is a gimme for a nuisance call so I hang up before they come on line.
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Old 31st Jan 2018, 20:46
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What I'd like to know is two things.

How can these companies get away with calling people who have opted out of all telephone marketing and on the TPS?

How can they spoof caller display numbers so that an overseas call appears to be coming from the UK, and is there an easy way to stop this?

The reason I ask is that I get a call every day of the week, around midday, from the same "UK" (supposedly Southampton area code) number, that is some sort of overseas pharmacy trying to sell drugs. I now just ignore any call received around this time every day, and let it go to the answering machine (but they never leave a message). 1471 reports the same "Southampton" phone number whenever I've bothered to check.

I can't be bothered to play games with them, and the screening devices available all seem both expensive and a bit of a nuisance for genuine callers who are trying to get through.
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Old 31st Jan 2018, 20:55
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Not quite the same type of call as the OP refers to but long before the internet I had advertised my old Jago Jeep in what I thought was quite a local 'exchange and mart' type publication,publication date thursday.
So fast fwd to 0600hrs on thursday morning my phone rang (beside bed) and I woke and answered - the caller had a Lahndahn accent - he was asking about the jeep and I said to him 'kinda early innit ?' to which he replied 'not really' LOL.
Anyway I would have been getting up at 0630 and decided to have some fun,I just kept him talking - he was trying to find out where I lived,when I remarked that I would be at work he said 'well leave the jeep outside and I will have a look,if I like it I will leave a deposit up the tailpipe' - however there was no way I was going to tell him any details.I kept him talking for at least 15 mins and eventually he said ''don't you want to sell it ? '' to which I replied '' not to you - no''
That got him swearing at me - result
He rang off saying that I would be getting other calls - I just said 'I don't think so'
I then unplugged the phone and left it unplugged until friday night when I started to get local calls,jeep sold to a dodgy local chap for cash !
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Old 31st Jan 2018, 20:57
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Originally Posted by VP959 View Post

I can't be bothered to play games with them, and the screening devices available all seem both expensive and a bit of a nuisance for genuine callers who are trying to get through.
We just leave our ansaphone on,we will pick up if we want to answer.
If we miss any important calls there are other contact options these days.
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Old 31st Jan 2018, 21:05
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I made the mistake of taking the challenge to string-out a caller asking 'lifestyle' questions - what make of television, what make of washing machine, who is your utility provider and a host of other questions.
I answered all untruthfully, but now I am getting follow-up calls trying to sell me appliances and services.
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Old 31st Jan 2018, 21:13
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Had one call, the exchange was the nearby town. I asked him where he was calling from - West Yorkshire - good try, except Boston Spa is in Yorkshire and Boston is in Lincs.

Or another call from TalkTalk. I asked the CEOs name - Adam Smith she said WRONG. Next call there was a pause and then the corect name. I then asked what her title was. Silence. Dido was amused.
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Old 31st Jan 2018, 21:16
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How can they spoof caller display numbers so that an overseas call appears to be coming from the UK, and is there an easy way to stop this?
If you have a digital telephone system, which most companies with a number of emloyers do, the calls are routed from the desk telephone via the local ethernet network to the digital telephone service router. The router is effectively a mini computer which routes the calls into the public network via a broadband or previously via an ISDN connection or two. So instead of the system the home subscriber uses of analogue signals being sent down the copper wires the telepone call is all digital. It is simple to program the router to transmit a particular Caller ID number, in fact it is what most systems are programmed to do so that the person being called only has e.g. the main switchboard number!

All the above is very simplified. I was peripherally involved with a company belonging to a friend of mine when I used to help with telephone systems installation, maintenance and alterations if I wasn't busy. It is quite interesting stuff but one thing I did learn that it is staggeringly easy to manipulate a telephone system once you gain access to the router. Many companies find out to there cost that there systems have been hacked and they only notice upon receipt of bills for hours of calls often to premium numbers of faraway countries!
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Old 31st Jan 2018, 21:20
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Originally Posted by Fareastdriver View Post
Quite often you can tell by a long silence when you answer the call. This is because their auto dialling is ringing several numbers at once and it takes time for the operator to ascertain which of the numbers has been answered.
The robot dials the calls. If a punter answers, the robot then looks for a free agent and connects them. A completely silent call might be when the robot over-enthusiastically dials too many calls (it has to dial more calls at once than there are agents, because not all punters answer their phones and you can't afford to have agents sitting around doing nothing waiting for more than a couple of seconds for the next call to come in).

You can set up such a system yourself with a few days' work (or a few hours' if you don't mind a pretty crap result): all you need is a web server and a PAYG Twilio account, starts at $20.
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Old 31st Jan 2018, 21:26
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Originally Posted by VP959 View Post
I can't be bothered to play games with them, and the screening devices available all seem both expensive and a bit of a nuisance for genuine callers who are trying to get through.
http://www.truecall.co.uk/ works well for me.

It has a number of ways to filter out rubbish calls without holding up important business and personal calls. No fuss - it just works.
Sallyann1234 is online now  
Old 31st Jan 2018, 21:50
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The reason

The reasons are

TPS only applies to UK calls (yes this is indeed stupid)

International delivery traffic still earns very good money for BT (ditto Junk mail via letterbox for Royal Mail)

People actually give their money to these callers (or they would give up)

Many callers use changing random numbers (easy to do ) so blocking is getting harder

No immediate hope of anything changing
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Old 31st Jan 2018, 21:55
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Being retired and all, and a nerdy sort in addition, I sometimes enjoy winding these guys up. I've been disappointed when they turned to computerized voices, or to requiring me to phone them back before they send the IRS out to arrest me.

So yesterday I was tickled to get the old "Hello this is technical department about your windows computer". Hadn't had them in almost a year.

I made the mistake of being nasty too soon: "Are you guys still pulling that old scam job these days?" To which I got an immediate "Yes we are, you fu**ing idiot" and an immediate hangup.

Where was the fun in that?
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Old 31st Jan 2018, 21:57
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Originally Posted by Sallyann1234 View Post
http://www.truecall.co.uk/ works well for me.
Are there people who still have landlines?
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Old 31st Jan 2018, 21:59
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I keep a log of calls received.
Whilst there are some repeated numbers (if, for example, I didn't take the initial call(s), they might try again), however there are other calls which, whilst being from the same source, will have different numbers - either the same supposed exchange with 'sequential' numbers or radically different improbable numbers (often with too many digits or non-existing exchange numbers).


One of my ploys is to keep repeating yes - which throws them when they ask multiple choice questions (such as do you own your house or rent it and, are you aged 60 to 69 or 70 to 79?).
The idiots don't have the wit to separate the questions as they are working from a script).
Usually they get the message that they are dealing with an imbecile and then they get abusive and swear before ringing off.

Occasionally I can string them along, wasting their time and preventing them from bothering other people.

One source has been calling for more than ten years (they have my previous address and a distortion of my name).

Last edited by G-CPTN; 31st Jan 2018 at 22:09.
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Old 31st Jan 2018, 22:00
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Precisely the same as Sallyann1234 said. Every few days I have great pleasure in reviewing all those unknown callers who were unable to speak with me!
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Old 31st Jan 2018, 22:22
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Are there people who still have landlines?
Yes.

567891
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Old 31st Jan 2018, 22:47
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Originally Posted by ExSp33db1rd View Post
Yes.
We got rid of ours when we discovered that

(1) we made no outgoing landline calls, because mobile calls were cheaper, and

(2) all incoming calls except for those from one elderly relative were junk

so we were paying vast amounts in line rental in order to receive about one non-junk call per week.
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Old 31st Jan 2018, 22:49
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Originally Posted by Gertrude the Wombat View Post
We got rid of ours when we discovered that

(1) we made no outgoing landline calls, because mobile calls were cheaper, and

(2) all incoming calls except for those from one elderly relative were junk

so we were paying vast amounts in line rental in order to receive about one non-junk call per week.
How do you manage broadband without a landline?
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Old 31st Jan 2018, 23:15
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Quite often you can tell by a long silence when you answer the call. This is because their auto dialling is ringing several numbers at once and it takes time for the operator to ascertain which of the numbers has been answered.

This is a gimme for a nuisance call so I hang up before they come on line.
I listen for any signs of life. Most enjoyable ones are "hello are you there ???"

to which I reply "No" and hang up.

If I hear nothing after several seconds I rap the phone on the desk several times and hang up.

I have no idea what this does to a robo-call but it pizzez off my doctors offices
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Old 31st Jan 2018, 23:22
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I usually ask them, in my normal voice, if they can call back when my mommy is home.
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