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Oops.
http://www.hkexnews.hk/listedco/list...0181024757.pdf
Cathay Pacific Airways Limited (the "Company") has discovered unauthorised access to some of its passenger data and that of its wholly owned subsidiary, Hong Kong Dragon Airlines Limited. The Company is aware that the passenger data of approximately 9.4 million people has been accessed. The Company has no evidence that any personal information has been misused. The information systems affected were separate from the Company’s flight operations systems. There is no impact on flight safety. The types of personal data accessed were the names of passengers, their nationalities, dates of birth, telephone numbers, email, physical addresses, passport numbers, identity card numbers, frequent flyer programme membership numbers, customer service remarks and historical travel information. |
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Share price has fallen over 6% amid a HK$4b fine by the EU for not meeting the General Data Protection Regulations where companies must report such incidents within 72 hrs. TTW!!! |
That would surprise me (the fine) - lthe EU law didn't come into place until end May this year
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HK$4b fine |
Years of not playing catch up IT departments a shambles, FOP department a shambles, staff moral a shambles, recruitment a shambles, HAECO maintenance a shambles, resignation rates skyrocketing.
CX Management you need to take a good look in the mirror Will someone stand up play with the big boys and start running this airline!! This is embarrassing I no longer wear a CX uniform with pride :-( |
The rot in this company is setting in... |
Let me guess....probably they going to receive a fine of some sorts (maybe even taken to court ....again) and the pilots don't get any increase, RP's are not in place, no 13th month last year and probably this year,ARAPA on the table, no HKPA increase
BUT our fantastic AOA are telling us that we have not lost anything???? DS are you kidding me? Are you or your group of idiots on the GC going to pay me loss of income because of all your useless negotiations and my loss of upgrade dates etc? Or not accepting that call do earn overtime??? What ever the GC will produce to its member you better think its worth the deal!!!!!!!!! If its not better than TA16 I will be voting NO!!!!!!!! and get DS kicked off this GC, we don't need a jellyfish running our AOA. |
1 year ago BA outsourced it's IT Division, sacking 95% of it's home grown IT talent. A week after the last employee left, the BA IT systems starting "acting up". Data breaches, lost reservations, FOP mis-matches and numerous viruses found !
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Sounds like perfect timing to delay the announcement, leading to 13th month payment cancelled due impending fines/legal costs. Et Voila! |
Originally Posted by Farman Biplane
(Post 10291854)
Sounds like perfect timing to delay the announcement, leading to 13th month payment cancelled due impending fines/legal costs. Et Voila! |
Originally Posted by unitedabx
(Post 10291867)
BA paid out over GBP2 million in compensation when their IT system went tits up last year and it knocked 5% off their share value overnight.
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There truly seems to be no end in sight in this place. Given the size and cost of our IT department we should have the most advanced digital framework and solutions in the industry. I guess the silver lining is that this time the company did not wilfully engage in illegal practises to earn the fine. This one seems to be just incompetence. Always look on the bright side :} |
Lessonlearnt: don't tar the whole GC with the same DS brush. And you're welcome to join the GC, or perhaps run for DS's position.
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They probably hacked into FOP, saw the KA rosters and thought, f#^# this , those poor guys, nothing worth plundering 😂😂 |
Chief executive Rupert Hogg apologised and said there was "no evidence" the information had been misused. Wonderful corporate PR weasel words! What he should have said was "We don't know if the information has been misused." |
A senior executive was on a RTHK program this morning, his answer to what took so long to reveal was because they don’t want to cause unnecessary panic... :ugh::ugh:
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From another industry but a good rule of thumb on outsourcing is never do it for anything business critical . In airlines IT is critical outsource it at your peril but as you seem to be suffering from the MBA management syndrome of as long as it looks good for the next two years I dont care you are not going to get any sensible management input on anything
Good luck-I always enjoyed travelling with you folk in the past and it is sad to see whats becoming of CX |
Originally Posted by hyg
(Post 10292094)
A senior executive was on a RTHK program this morning, his answer to what took so long to reveal was because they don’t want to cause unnecessary panic... :ugh::ugh:
Lets not forget, as per the internal memo, the details of all Flight crew and cabin crew ID's, photos, emails and personal addresses are included in the data breach . A major security concern. Potentially, these Pilot and Cabin crew company security identity cards can now be copied and sold on to any terrorist organisation. |
Originally Posted by pax britanica
(Post 10292123)
From another industry but a good rule of thumb on outsourcing is never do it for anything business critical . In airlines IT is critical outsource it at your peril but as you seem to be suffering from the MBA management syndrome of as long as it looks good for the next two years I dont care you are not going to get any sensible management input on anything
Good luck-I always enjoyed travelling with you folk in the past and it is sad to see whats becoming of CX |
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