They would probably hire him, rave about the "turnaround", then do absolutely none of the suggestions.

Sadly you are probably correct. Of course, there would be a new survey in there somewhere :ugh:

A Senior Manager in the "Procurement Department " chose to equip our A50's to the current levels of finish. Has he been challenged to justify such premature failure of the interiors or parts thereof? Have those who installed such mismatched rubbish been called upon to replace the offending items? Are there not warranties in place?
No - didn't think so........

"We don't blame people at CX, just as we don't blame pilots for a hard landings." - AT

... because accountability is so overrated! Funny how mis-management adopts the Snowflake mantra when it suits them but remains in the Colonial Ages on their labour relationships. No hypocrisy there!

Deckchairs ..... Titanic.....? Anyone

The sad matter is, that even after all these screw ups, the same individuals are still in situ..no heads roll and they're even allowed a second and third shot at the same subject..from EFB, A50 furnishings, forward Galley A50, the hideous and frankly unhygienic forward biz class Loo with its see through door and the general state of some of our carpets..particularly in first class…what a total and utter mess..and now this al la carte nonsense..you can't polish a turd, let alone eat one...

Exactly what is wrong with "this a la carte nonsense"?

its the new Biz class A la carte service on demand..same food but served as and when required..no additional CC..nothing to improve hey but hey..10 abreast seating is just a wonderful thing on a 16 hour sector with no healthy snack options and a seat made perfect for that DVT event..

Don't forget the "Award Winning" regional Buisness Class Seat !!!! Never seen or experienced such crap in my life. Would rather sit in Economy !!!

The Cav

The basic problem is that this lot have received(bought) so many awards both externally (Skytrax etc) and internally (world leading IT -jesus h christonabike-really) they genuinely believe their own crap. The Airbus A330 conversion course was very recently referred to (internally) as world class. Anyone suffering that piece of nonsense agree?
I honestly do not think this is salvageable.

I think this is what professional investors call a broken corporate culture. Only a true change agent can right the ship. Near as I can tell, the Swires do not have such a leader in their midst. Cutting a few hundred middle managers and office staff, despite the arguable appropriateness of such actions, will not fix things. Done improperly, it may well make things worse before they can get better.

CX is grossly behind on IT and lags (or lacks) industry standards in many areas of the operation. We witness those failures on an almost daily basis. Our product deteriorates, and costs run rampant. In some portions of the Company, CX can't even quantify their own expenses holistically because the vertical silos are so disconnected. It's like trying to run when not even able to walk yet. We are in trouble, and cost cuts alone won't fix it. I sure hope they have a decent plan, but there are no indications of that thus far.

If the only strategy is to slash staff, cut back on service, and defer basings what more evidence does one need ?

... and the whole failure will be blamed on the pilots' unions!

Hong Kong Airlines group will be glad for its new employees and their intimate knowledge of the Cathay systems. TTW CX

Not to mention the fanatical sense of injustice that will accompany them to HKA. Another 'own-goal' in the making by CX. The tragicomedy continues. :{

Still haven't heard that those responsible for the fuel hedging debacle have been fired. Of course, we will hear all about the 600+ that are going to be let go because of their incompetence. The same chefs are still in the kitchen, and the food is still burning....

You know the fuel hedging 'debacle' was a deliberate ploy to remove cash from the balance sheet, and provide a 'crisis' smokescreen to drive through a long overdue restructuring? Hence why no heads have rolled - rather, certain people have been promoted. Ivan Chiu has been elevated to a coveted Swire corporate job. They did the job they'd been tasked with doing.

Reckon a la QF. Managements dreamin, day late and a dollar short.

oh.....THAT is funny. :-)