You are correct... it's XF (mis-typed in the earlier post).

And yes, it has been brought to their attention.

iJourney is saying we stop flying all services to AKL on 26 March and resume services middle of June. Can't find those changes to destination written anywhere. Are there many more ports we are shutting down?

"...no PFC may be collected include air carrier employees or others receiving transportation against whom token service charges are levied..."

An argument could be made that this doesn't apply to CX staff as we pay considerably more than a 'token service charge' for the privilege of a staff ticket!

And who says we're 'non-revenue passengers'? I've always been under the impression that staff are regarded as an excellent source of revenue!!

A Zed fare is a "token service charge." Purchase a Zed ticket on myIDtravel and you will notice there's no PFC.

How do you get a breakdown of the individual taxes on myIDtravel?

When you purchase a Delta Airlines Zed from myIDtravel, Delta Airlines sends you an email with an itemized receipt. My last booking email looked like this

Total Tax: 9.83
Itemized Tax: 2.50 AY 3.80 ZP 3.53 US

When you book an AA Zed via Cathay's system for the same route, you are charged four taxes:

Tax Code Tax Amount
US 19 HKD ($2.44)
AY 20 HKD ($2.50)
ZP 30 HKD ($3.80)
XF 35 HKD ($4.50)

The "US" tax is 7.5% of the fare, that is why the Delta Zed is more (Zed Medium versus Zed Low). The AY and ZP taxes are fixed at $2.50 and $3.80.

Waterskier,

I hope you send this info to BN and get it fixed! That's good info!

For my travel companion in ifly I get concession not available when I select One World Pool. Anyone else experiencing this?:bored:

Another success with the PSS change over.

THE WHOLE SYSTEM IS CONTINUOUS GRINDING AWAY AT CONDITIONS OF SERVICE THAT HAVE DEGRADED SINCE 1993.
MANAGEMENT LIKE A GAMBLER ON THE ROLL ,NEVER KNOW WHEN TO STOP AND PISS OFF EVERYONE IN THE PROCESS.:mad:

listing
 

there's no need to list. It's done automatically. Some of the outport counter staff may not know that though. I've quite effortlessly flown foc on the new system and it was flawless.

Helsinki to LHR. One option iJourney returned was:

09:25 HEL 11:30 CDG
Non Stop AY 879




13:50 CDG 07:15 HKG
Non Stop CX 260 Probability



09:20 HKG 13:10 JFK
Non Stop CX 830 Probability



18:10 JFK 06:20 LHR
46hr 55min Non Stop BA 1511





Only after specifying Finnair did it come back with this crazy option.

08:00 HEL 09:10 LHR
03hr 10min Non Stop AY 831

Downgrade from J to EY
 

Sorry if this has been covered before, could not find it in the user guides on company site.

If I have a Flown J ticket and listing but only offered an EY seat, will the amount deducted be the J price and I then request a refund. Or will the deduction from my account be the EY price ?

Thanks in advance.

Recently had this discussion with someone who encountered this issue on a multi sector trip. He was apparently advised by ground staff that if he accepted an EY seat, it would be considered a 'voluntary downgrade' and he would be charged the J class fare.

Did not sound right to me - but haven't had a chance to query it further.

Fortunately, he managed to get on to the ticketed class on all sectors - so didn't get to test the advice.

Appreciate your response Seven, no reply from staff travel to my question.

Guess I'll find out tomorrow.

Cheers

Just had this same situation although is just a single sector ticket. If you go to iFly Staff and under the leisure travel button is a past bookings link. Click that then highlight the trip in question and view details. It gives a breakdown of what you had ticketed and what the actual travel class was and how much they are going to take via direct debit.

Couldn't get on and asked if the new system would automatically put me on tomorrows flt. Groundstaff said no system doesn't do that, you must rebook, and reminded me that even though I didn't get on today I still have a listing/booking in the system for today that will turn into a no show as far as the company is concerned.

So even if you don't get on, make sure you cancel your bookings for that flt or the company will be upset with you for booking for a flight and not travelling.

Even though there wasnt a seat available for you.

But hey, there's Starbucks at the airport.

This "NoJourney" is a crock of excrement. Pricing Error, airlines you can't travel with until you've applied for a letter of introduction which results in a two week wait, etc, etc, etc.....
Seriously, is this the best an airline such as CX can come up with after all the time and manpower that went into it? Why is BN still employed? You throw a few peanuts and you're given 24 hours, but screw up an entire project and you get to walk "The Street" with your bearded head held high and your cell phone stuck to your ear.
What a joke.
:ugh:

Why wouldn't you have a return ticket? Unless you are not going to come back!

"As of 1 April". I think that says it all.:ok:

Bull**** 50% of pax won't have return tickets they are returning
You only need valid visa or passport for destination

Correction i think if you go some where on tourist visa i think you require onwards ticket

No worries - let us know how you go.


Given that you now need to narrow it down to a specific flight on any particular day, it's quite understandable that some people will apply for return tickets closer to the time, when they can obtain a clearer picture of the loads. No sinister motives there.

Why can we still not see what the actual :mad: loads are on cx and who is already listed. Red in economy and green in business means absolutly :mad: all. Can we also see what type it is as want to avaiod the sorry excuse for business class that some of our aircraft have. FFS how hard is it to sort that out within our own airline. A competent IT dept would have it done overnight.

I have also noticed that some interline agreements have scope for refunding if downgraded from J. Why can we not buy ID90 J with them? Now its all electronic no reason not to push for at least oneworld J ID90, its money for nothing as don't get it if its full. Well CX may lose out as everyone would fly with the competition. Good guage on where we are in the industry though.

Also whilst I am having a rant, new economy, premium economy and J introduced. Why not ask us, the flight (cabin and cockpit) crew what is good, get us to test it, review it, change it. They probably have the most critical frequent flyers working for them. Some commute to the US for gods sake. Tap into that. One simple suggestion, let people watch TV on the ground like many others now do and attach a jack so you can use your own headphones not a :mad: usb connector so those 10 people who carry there media on a usb stick can watch the film they have had for 6 months.

:mad::ugh:

For info, my wife was trying to get on the 0130 flight last night from JFK-HKG (3/4 NY time), I advised her that it was looking good with 15+ available in Business but 0 in Economy. Upon her arrival at check in, she was advised the flight was overbooked...... I looked at the Ijourney site 1 hour before Departure time.

b.

In Order.

Sloppyjoe..

They can get us J or F on other carriers. We used to have it on MH, Ek, KL, ect.
But then you don't fly CX.. so no good for SWIRE. Simple. About them, not us.

Boocs.

I am looking at a LA flight in 2 weeks that the CPT still can't be arsed to acknowledge the J/S request. Its showing red Y green J and F.
If you have a integrated pattern or leave the flight deck and go to the gate, the staff there can give the actual bookings to you (and IOC if you've a mate there). In my case its +35ish in Y overbooked with 10 available in J and 4 in F.
So overall oversold.

That said, we oversell for a reason. They know thru all sorts of actuarial data that shows what the no show likelihood is. So if they oversell, its because they can A) upgrade the marco polo status members, and B) know that the likely hood of the oversold pax turning up is low. Many a flight I have gotten on that was way oversold.. an Air Canada Orlando Miami where I was number 20 on the standby list recently left with open seats.. it was oversold by 10 @ checkin.

Is iJourney total balls? Absolutely. Is it that by design or error? We'll thats open to debate, but Swire in spite of the being crap to work for, seems to always make money. I reckon they have removed the functionality so its either something we have to bargain back for in exchange for higher efp or our first born children, or they simply don't want us to have it. I'm sure Snr. Mgr's have the ability to check loads and book confirmed F duty travel...

Commen sense would suggest that if I can't book inside 4 hours because the system can't handle it .Then if I use the same logic , there is no need to cancel once inside the 4 hours as the system would be able to convey the cancellation . Maybe I'm missing something .
Things you think about as you watch your flight depart !

Trying to get out of Europe at the weekend. Sunday out of LHR shows 50+ in EY, over 15 in C and 5+ in F Class

And can I confirm an FOC? NO! It's all waitlisted. What a JOKE!!! :ugh::ugh:

Does the 4 hour limit also means that a full paying passenger cannot buy a ticket at the airport within 4 hour of departure?

Just wondering if anyone been bumped up or down to Premium Economy yet?

b.