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where is CX management when you need them?

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where is CX management when you need them?

Old 2nd Dec 2021, 21:50
  #1 (permalink)  
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Join Date: Apr 2017
Location: the best place in the world!
Posts: 40
where is CX management when you need them?

great article published in the Washington newsday...

search:

cathay pacific pilots face breaking point

unable to post link - still haven't reached the 10 post requirement
china123 is offline  
Old 3rd Dec 2021, 00:07
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Join Date: Feb 2013
Location: here
Posts: 189
"There are a lot of guys at their breaking point. It's actually amazing that we haven't had an accident yet."

You'd think that would stir the travelling public up a bit! I certainly wouldn't get on a flight with aircrew saying that.
Will IB Fayed is offline  
Old 3rd Dec 2021, 00:24
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Join Date: Aug 2018
Location: HK
Posts: 16
Management are too busy writing pleading emails for 'volunteers' instead of doing what needs to be done.
Bekol delay is offline  
Old 3rd Dec 2021, 01:30
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Join Date: Dec 2020
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Article for those interested

will be an interesting end to the year I think. Who has the popcorn?
cxflog is offline  
Old 3rd Dec 2021, 01:40
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thank you cxflog
china123 is offline  
Old 3rd Dec 2021, 04:46
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Join Date: Jun 2007
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#donotvolunteer
#makethempay
BubbaJ is offline  
Old 3rd Dec 2021, 14:48
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Join Date: Jan 2009
Location: Taipei
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Will IB Fayed

Was bound to travel back with you lot for Christmas. Didn't have to cancel myself as CX messed up my itinerary so much with constant changes and cancellations, that they gave up and offered a refund.

I'll take my money elsewhere, and will continue to do so. Shame. Always enjoyed Cathay business a lot. Especially on the new Airbuses
FMS82 is offline  
Old 4th Dec 2021, 01:13
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Join Date: Jul 2007
Location: asia
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You'll find them hiding behind every excuse possible. And when GH comes calling you'll find them hiding under their desks.

management motto "We make our problems yours"
Wombaticus is offline  
Old 4th Dec 2021, 06:12
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Join Date: Sep 2007
Location: Canada
Posts: 67
Just remember for everything you do for this company: help them out on days off, go into discretion to get the job done, find a way to make it to destination sharpening your pencil, answering the phone on days off and rushing it to crew the plane to keep the show on the road, this is what your letter of reference will look like. And no one will ever say thanks. Think about it!To Whom It May Concern,
Captain ***** was employed by Cathay Pacific Airways Limited from ****** to ******; and was most recently employed as a Senior Captain operating the B777.
This employment ended by reason of redundancy.
Captain ****** was not involved in / responsible for any aircraft related Accidents or Serious Incidents in connection with the employment at Cathay Pacific.
No matter what you do to help them out, it doesn't matter. It is just business.
Don't go to work unless it suits you. Remember you are just a number and they will toss you out whenever it suits them.
bellcrank88 is offline  
Old 4th Dec 2021, 07:00
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Join Date: Jun 2018
Location: Shh..
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What reason of redundancy???
carolknows is offline  
Old 4th Dec 2021, 09:13
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Join Date: Mar 2001
Location: York International
Posts: 671
Ask the guys from KA or on the chopped bases. That’s the reference you get.
Fly747 is offline  
Old 4th Dec 2021, 10:25
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Join Date: May 2004
Location: 3.5 from TD
Age: 45
Posts: 1,039
I get it, this is a trick question.

We need management about the same as we need hemorrhoids. Just another pain in the ass that makes it hard to do your job.
Sqwak7700 is online now  
Old 4th Dec 2021, 20:09
  #13 (permalink)  
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Pilots being at breaking point is inexcusable at any level and is a direct failure of this pathetic and insensitive CX management!! Why haven’t they moved their pilots to the US as did FedEx (without hesitation I might add!)?? And why hasn’t the Civil Aviation Department (Hong Kong) intervened??

In light of the above I can only conclude that this is all about politics and the CCP stooges obeying every command!
china123 is offline  
Old 26th Dec 2021, 06:04
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Join Date: Jan 2021
Location: Popo city
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Originally Posted by china123 View Post
Pilots being at breaking point is inexcusable at any level and is a direct failure of this pathetic and insensitive CX management!! Why haven’t they moved their pilots to the US as did FedEx (without hesitation I might add!)?? And why hasn’t the Civil Aviation Department (Hong Kong) intervened??

In light of the above I can only conclude that this is all about politics and the CCP stooges obeying every command!
"Why hasn't CAD intervened" same vibe as "Why has't the govt stepped in and use more drastic measures to end subdivided flats?" What do you expect from such a crony place
Sleepsleep is offline  
Old 27th Dec 2021, 01:22
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Join Date: May 2006
Location: Asia
Posts: 557
Senior FOP management is on Xmas holidays visiting their loved ones utilising office days for their hotel quarantine
AQIS Boigu is offline  
Old 27th Dec 2021, 20:26
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Join Date: Sep 2007
Location: uk
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Originally Posted by Naughty_johnny View Post
And the less Senior ones are popping their heads in the Sim building berating people for wearing a Union lanyard.

….
oh please do expand, if ony to confirm the identdities of the absolute dipshits involved even if most already know them
Starbear is offline  
Old 27th Dec 2021, 22:32
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Join Date: Sep 2014
Location: Asia
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I’m glad they can’t berate me for not wearing a hat!
Bangaluru is offline  
Old 28th Dec 2021, 09:00
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Join Date: Sep 2004
Location: somewhere
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Sign this new contract which cuts your salary by 50% - or you are fired.
Get vaccinated - or you are fired.
Stay incarcerated in a single use key hotel room while at work - or you are fired.
Don’t accidentally contract CoVid while at work - or you will be sent to a state sponsored camp at Penny’s Bay, along with your family.


This is the “new normal” at Cathay Pacific and all endorsed and encouraged by a management who refuse to stand up for their own staff.

One wonders why pilots put up with this abuse and how Cathay Pacific think they can retain or attract aircrew.

kenfoggo is offline  
Old 28th Dec 2021, 15:44
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Join Date: May 2021
Location: HONKINOMORE
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Because people that do not have first hand experience of the madness happening in the current environment of Hong Kong will be attracted by the shiny (white in this case) jet syndrome. I remember flying with some captains who stated they would wait till the 2 years of childs allowance expired, I wonder if they still have the patience to wait with all the develpment of this (not for the good).
HKGDTT is offline  
Old 28th Dec 2021, 23:12
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Join Date: Mar 2021
Location: HKG
Posts: 12
The only thing keeping a lot of people here right now is how disruptive it is to pull kids out of school midway through the year, or with one year to go etc. Once that's over, CX better watch out
btrdux is offline  

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