Marshall vs. Cathay Pacific Management
Join Date: Feb 2005
Location: sYDNEY
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Basings issues, tax law problems, fuel hedging, freight downturn, aircraft deliveries, crew shortage.......oh hang on, some guy thinks he's entitled to a J class seat.........yeah we'll look into that one.
Go away...pest.
Go away...pest.
Join Date: Jun 2009
Location: a few track miles south of BEKOL
Age: 57
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i hate it too... and i have taken that kind of abuse while wearing a business suit! but it has been human nature since the time of pontius pilate and before, so getting all stressed and trying to stop that aspect of human nature is kinda pissing in the wind in my opinion. i would much rather get on with my life knowing it is probably much better than that of my temporary tormentor!
how do you think all those pilots feel who get harrassed at security every day they report to work when they know that if they really want to crash the plane, they don't need that nail cutter that has just been confiscated from them? read some of the posts around this sprawling forum. do they go on a crusade? no... they shake it off and go about their jobs.
how do you think all those pilots feel who get harrassed at security every day they report to work when they know that if they really want to crash the plane, they don't need that nail cutter that has just been confiscated from them? read some of the posts around this sprawling forum. do they go on a crusade? no... they shake it off and go about their jobs.
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how do you think all those pilots feel who get harrassed at security every day they report to work when they know that if they really want to crash the plane, they don't need that nail cutter that has just been confiscated from them?
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Mr Marshall,
What I hope you are cluey enough to interpret from the posts on the forum here, is that the lack of support for your case, is due to the fact that we see muppets try this thing on all the time, but they generally have the good grace to up sticks and retreat back to cattle class when caught out.
That the Captain was nice to you shows some of us are more charitable than others, perhaps he realised you were special. Personally, I would have taken firmer steps to have you removed sooner, whether it be back down to Y class or off the plane. I'm too old to put up with childish tantrums, and exceptionally intolerant of rudeness and stupidity. I would even be prepared to eject you from the aircraft if you refused to sit where you were told, even if Cathay have made a mistake, as there are hundreds of other passengers being affected by actions such as yours. It comes down to keeping the show on the road for the greater good of the majority.
You would of course have had my sincerest apologies as you exited C class along with my thanks for seeing the bigger picture, and I would have pointed you in the right direction to help you right the perceived wrong you had the indignity of suffering.
Now without seeing copies of your receipts or hand written 'first class' documents etc, you will excuse the vast majority of us from looking at you with a degree of sceptiscism.
Much of this comes from the fact that we are very different from you. Whilst you may think that our previous battles and disagreements with management may incline us to rally to your cause, we tend to look at problems from an objective point of view.
We tend to deal in finites, are more science based and see things as black and white, you on the other hand seem more at the arty flaky wishy-washy end of the scale.
If we are travelling in C class, we tend to dress accordingly, you on the other hand, by your own admission were probably not portraying the image that many C class travellers portray, but that's your choice when you pay for your ticket.
At the crux of the matter, is that if you have flown as much and as widely as you claim, you have demonstrated a woefully poor learning curve when it comes to the basics of ticketing and boarding passes. I am not saying Cathay did not make a mistake, that is possible, however to expect to get on the aircraft with an Y class boarding pass and insert yourself in a C class seat expecting nothing to be said, then you are clearly more unaware than you try and portray.
If however you were aware that would cause a confrontation, with the ensuing delay for many others, then to do so deliberately to make a point is bordering on childish. I know you are young, your hairdo and clothes show that as much as your know-it-all manner, however if you want to be taken seriously, start acting like an adult and get your big boy pants on.
Really your whole reaction, pre-planned or not, comes across as most childish.
Principles or not, it appears most people here would rather you just wind your neck in and grow up.
With apologies to my normal American friends, the old adage - "You can always tell an American, you just can't tell him much" is never demonstrated truer than in a case like this.
Finally, now that you are no longer causing inconvenience to other passengers, I wish you well in your quest for retribution. If I was handling the case, I would write you a nice letter of apology, give you a refund for the amount paid, offer you a free upgrade to C class the next time you travel, and provide an information sheet/learning guide as to what to do when someone gives you a Y class boarding pass but you believed you were entitled to a higher class of travel.
Good luck in life, you have a lot of potential, but an awful lot to learn if you are going to use it wisely.
What I hope you are cluey enough to interpret from the posts on the forum here, is that the lack of support for your case, is due to the fact that we see muppets try this thing on all the time, but they generally have the good grace to up sticks and retreat back to cattle class when caught out.
That the Captain was nice to you shows some of us are more charitable than others, perhaps he realised you were special. Personally, I would have taken firmer steps to have you removed sooner, whether it be back down to Y class or off the plane. I'm too old to put up with childish tantrums, and exceptionally intolerant of rudeness and stupidity. I would even be prepared to eject you from the aircraft if you refused to sit where you were told, even if Cathay have made a mistake, as there are hundreds of other passengers being affected by actions such as yours. It comes down to keeping the show on the road for the greater good of the majority.
You would of course have had my sincerest apologies as you exited C class along with my thanks for seeing the bigger picture, and I would have pointed you in the right direction to help you right the perceived wrong you had the indignity of suffering.
Now without seeing copies of your receipts or hand written 'first class' documents etc, you will excuse the vast majority of us from looking at you with a degree of sceptiscism.
Much of this comes from the fact that we are very different from you. Whilst you may think that our previous battles and disagreements with management may incline us to rally to your cause, we tend to look at problems from an objective point of view.
We tend to deal in finites, are more science based and see things as black and white, you on the other hand seem more at the arty flaky wishy-washy end of the scale.
If we are travelling in C class, we tend to dress accordingly, you on the other hand, by your own admission were probably not portraying the image that many C class travellers portray, but that's your choice when you pay for your ticket.
At the crux of the matter, is that if you have flown as much and as widely as you claim, you have demonstrated a woefully poor learning curve when it comes to the basics of ticketing and boarding passes. I am not saying Cathay did not make a mistake, that is possible, however to expect to get on the aircraft with an Y class boarding pass and insert yourself in a C class seat expecting nothing to be said, then you are clearly more unaware than you try and portray.
If however you were aware that would cause a confrontation, with the ensuing delay for many others, then to do so deliberately to make a point is bordering on childish. I know you are young, your hairdo and clothes show that as much as your know-it-all manner, however if you want to be taken seriously, start acting like an adult and get your big boy pants on.
Really your whole reaction, pre-planned or not, comes across as most childish.
Principles or not, it appears most people here would rather you just wind your neck in and grow up.
With apologies to my normal American friends, the old adage - "You can always tell an American, you just can't tell him much" is never demonstrated truer than in a case like this.
Finally, now that you are no longer causing inconvenience to other passengers, I wish you well in your quest for retribution. If I was handling the case, I would write you a nice letter of apology, give you a refund for the amount paid, offer you a free upgrade to C class the next time you travel, and provide an information sheet/learning guide as to what to do when someone gives you a Y class boarding pass but you believed you were entitled to a higher class of travel.
Good luck in life, you have a lot of potential, but an awful lot to learn if you are going to use it wisely.
it's because I'm moving fast and trying to change the world.
Maybe I fit the model of a guy who is an asshole, or whatever. Maybe I am an asshole, I don't know.
