Hong Kong Airlines to London/Gatwick
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Hong Kong Airlines to London/Gatwick
Strange move for HKAs upcoming IPO. 116 wide seats on a long-range widebody? Commercially flawed...
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Thinking of Fuel alone...
10 tonne first hr, 6-7 after that.. Im think 75-80 tonne of burn..
for at max 116 people...??? 650KGs in gas alone... per person.
This is a money loser that a child can figure out.
BA and LH offer transatlantic premium service, but its in A319 or B737's and only for 7-8hr sectors.
10 tonne first hr, 6-7 after that.. Im think 75-80 tonne of burn..
for at max 116 people...??? 650KGs in gas alone... per person.
This is a money loser that a child can figure out.
BA and LH offer transatlantic premium service, but its in A319 or B737's and only for 7-8hr sectors.
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HKA PAX got angry....
Furious Chinese passengers refused to leave a plane at Hong Kong airport for several hours until they were paid compensation for flight delays, an airline spokeswoman said yesterday.
The protest sit-in began when the Hong Kong Airlines plane landed around 5.30am local time on Wednesday from Singapore, airline spokeswoman Eva Chan said.
The Airbus 330 carrying 159 passengers had been delayed in Singapore for almost nine hours due to a technical fault and a fracas between two groups of passengers which left an old Chinese women with an injured hand.
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"Some of the passengers weren't happy with our compensation policy and they showed their anger. Actually it was quite a mess," Chan said of the incident at the boarding gate in Singapore.
The airline offered the passengers HK$400 ($A51) each by way of compensation but 80 of them rejected the offer and refused to leave the plane in Hong Kong until they received more money, she said.
Fifty nine passengers gave up their sit-in and left the aircraft at 9am but the remaining 21 -- including a tour group from Shenzhen and four travellers from Hong Kong -- remained on board.
Police were called to the scene as the crew tried to negotiate with the passengers inside the cabin.
"For airport security reasons we had to call the police. We couldn't take action because it wouldn't be right for us to force them off the aircraft," Chan said.
Ninety minutes later the passengers agreed to disembark, but they continued their protest inside the airport. The protest finally ended around 1:30pm when the airline raised their compensation to HK$1200 each.
"The amount of the compensation is not important. Their (Hong Kong Airlines) attitude was very poor," one of the passengers from mainland China was quoted as telling Hong Kong's iCable TV.
Chan said the airline apologised for the inconvenience caused by the plane's technical problem, but added that up to two hours of the delay in Singapore was due to the protest actions of the passengers.
"Two groups of passengers tried to fight with each other at the boarding gate and an old lady fell down and injured her hand," Chan said.
The spokeswoman said the injured woman received medical treatment for the injury and compensation from the airline in Singapore, but she continued to demand more money on arrival in Hong Kong.
"We offered to take her to a hospital or clinic but she refused," Chan said.
Chan rejected some of the passengers' allegations in the media that they were assaulted by Singapore airport staff and deceived by the airline about compensation.
She said CCTV footage of the incident in Singapore showed the airport ground staff had acted appropriately.
AFP
The protest sit-in began when the Hong Kong Airlines plane landed around 5.30am local time on Wednesday from Singapore, airline spokeswoman Eva Chan said.
The Airbus 330 carrying 159 passengers had been delayed in Singapore for almost nine hours due to a technical fault and a fracas between two groups of passengers which left an old Chinese women with an injured hand.
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"Some of the passengers weren't happy with our compensation policy and they showed their anger. Actually it was quite a mess," Chan said of the incident at the boarding gate in Singapore.
The airline offered the passengers HK$400 ($A51) each by way of compensation but 80 of them rejected the offer and refused to leave the plane in Hong Kong until they received more money, she said.
Fifty nine passengers gave up their sit-in and left the aircraft at 9am but the remaining 21 -- including a tour group from Shenzhen and four travellers from Hong Kong -- remained on board.
Police were called to the scene as the crew tried to negotiate with the passengers inside the cabin.
"For airport security reasons we had to call the police. We couldn't take action because it wouldn't be right for us to force them off the aircraft," Chan said.
Ninety minutes later the passengers agreed to disembark, but they continued their protest inside the airport. The protest finally ended around 1:30pm when the airline raised their compensation to HK$1200 each.
"The amount of the compensation is not important. Their (Hong Kong Airlines) attitude was very poor," one of the passengers from mainland China was quoted as telling Hong Kong's iCable TV.
Chan said the airline apologised for the inconvenience caused by the plane's technical problem, but added that up to two hours of the delay in Singapore was due to the protest actions of the passengers.
"Two groups of passengers tried to fight with each other at the boarding gate and an old lady fell down and injured her hand," Chan said.
The spokeswoman said the injured woman received medical treatment for the injury and compensation from the airline in Singapore, but she continued to demand more money on arrival in Hong Kong.
"We offered to take her to a hospital or clinic but she refused," Chan said.
Chan rejected some of the passengers' allegations in the media that they were assaulted by Singapore airport staff and deceived by the airline about compensation.
She said CCTV footage of the incident in Singapore showed the airport ground staff had acted appropriately.
AFP
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So these clowns were delayed for 9 hours and then proceeded to hang around for another 8 hours on the plane in HKG - i.e. a total delay of 17 hours for $1200?
My time is certainly worth more than $ 70 an hour. How low can aviation go?
My time is certainly worth more than $ 70 an hour. How low can aviation go?
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Well, what do they expect. You pay cheap airfares, you get cheap service. The money has to come from somewhere. I think the HK market is coming to terms with the LCC concept as a whole and we can expect to see more stories like this as more LCC penetrate the market.
As an aside, a few non pilot friends of mine just flew HKA and told me it was possibly the worst service they have ever had. This is a couple too that is well travelled and have wracked up a few airmiles in places like Africa etc
As an aside, a few non pilot friends of mine just flew HKA and told me it was possibly the worst service they have ever had. This is a couple too that is well travelled and have wracked up a few airmiles in places like Africa etc
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I wouldn't be worried about the service, I'd be worried about the fact you have a better than even chance of having a pair of incompetent muppets up the front, the kind that try to take off on taxiways etc
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Originally Posted by MrClaus
As an aside, a few non pilot friends of mine just flew HKA and told me it was possibly the worst service they have ever had. This is a couple too that is well travelled and have wracked up a few airmiles in places like Africa etc
Originally Posted by hongkongfooey
I wouldn't be worried about the service, I'd be worried about the fact you have a better than even chance of having a pair of incompetent muppets up the front, the kind that try to take off on taxiways etc
So you are upset because you didn't get a slot on the A330 - we get it
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I wouldn't set foot on a HKA plane for money. I would rather get to london without having to worry about who is flying the plane.... Why would anyone in their right mind choose to HKA over CX? Forget about the seats. Look at the guys sitting in the cockpit.
With CX I know I won't be taking off from taxiway Alpha with a crew that has the combined experience of a CX cruise pilot.
LOL....plain and simple, your airline SUCKS!
With CX I know I won't be taking off from taxiway Alpha with a crew that has the combined experience of a CX cruise pilot.
So you are upset because you didn't get a slot on the A330 - we get it
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Pulled into outer bay at the same time as the
HKA chugs. We each get a bus.. Only took
one for their pax.. We're working on bus number 3
and still have PAX aboard
Must be profitable over there..
Both 330's.. I guess that's a HKA selling point-
With few pax it's fast to debark, and no fighting over
who gets the armrest
HKA chugs. We each get a bus.. Only took
one for their pax.. We're working on bus number 3
and still have PAX aboard
Must be profitable over there..
Both 330's.. I guess that's a HKA selling point-
With few pax it's fast to debark, and no fighting over
who gets the armrest
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Im ex Cathay and trust me boys youre talking twoddle, there are now high time experienced skippers in HKA..the beast is growing bigger, salary slowly increasing and is starting already to attract the experienced boys, more arriving..mainly high time Airbus guys. Youll find the experience levels quite adequate and already Im hearing rustlings from experienced sand skippers in the sandpit wanting to leave the desert and head for normality, albeit still polluted. Its typical for new starts, as it grows; more and more people apply, salary creeps up and its suddenly a new playing field...look at EY,QR and EK in the early days..same formula. Im a retired resident in HK now and take an active angle on all the toys here and I wouldnt sniff at HKA.
AAIGUY...your observations are somewhat basic....you conclude pax numbers and profitability based on bus loads...try looking into destinations and then compare..a Manila bound CX compared to a Moscow bound HKA cannot even be comparable and is no indicator on profitability and route revenue...its almost laughable dear boy.The Moscow flights are thin and the Asian flights packed...state the destination of the HKA and your flight then we can compare but route is a huge factor...not that Hainan probably care. Not to mention that HKA is the new kid on the block and CX booking and passenger loyalty is eons old...it takes time for passenger loads to rearrange with the new outfit in town. I did some consultancy with EY years ago, first few years the same was said on loads, salary ,staff etc by the neighboring EK gang...well I think tables have turned somewhat.
The typical observer here are the frustrated Dragon and CX FOs...CX although far larger,has to be careful not to head the Gulf Air in terms of declining product... the new gulf upstarts of QR and EY were laughed at once....China is throwing their glove in with HKA and its a shiny new product with innovation...it will never be 5 star for a long time...like Cathay.. but its competition none the less.
just my tuppenny worth...a bored but interested retiree sipping on a G & T in a dodgy bar in Kowloon with an interested eye on the HK goings on.
AAIGUY...your observations are somewhat basic....you conclude pax numbers and profitability based on bus loads...try looking into destinations and then compare..a Manila bound CX compared to a Moscow bound HKA cannot even be comparable and is no indicator on profitability and route revenue...its almost laughable dear boy.The Moscow flights are thin and the Asian flights packed...state the destination of the HKA and your flight then we can compare but route is a huge factor...not that Hainan probably care. Not to mention that HKA is the new kid on the block and CX booking and passenger loyalty is eons old...it takes time for passenger loads to rearrange with the new outfit in town. I did some consultancy with EY years ago, first few years the same was said on loads, salary ,staff etc by the neighboring EK gang...well I think tables have turned somewhat.
The typical observer here are the frustrated Dragon and CX FOs...CX although far larger,has to be careful not to head the Gulf Air in terms of declining product... the new gulf upstarts of QR and EY were laughed at once....China is throwing their glove in with HKA and its a shiny new product with innovation...it will never be 5 star for a long time...like Cathay.. but its competition none the less.
just my tuppenny worth...a bored but interested retiree sipping on a G & T in a dodgy bar in Kowloon with an interested eye on the HK goings on.
Last edited by Dogstick; 22nd Nov 2011 at 06:18. Reason: excess G&T/alcohol related grammar errors.
Dog, those " frustrated " CX and KA Effos earn more than a HKA skipper and have far more security and benefits and that's not twoddle old chap, that's plain facts. If you want any proof about what it's like to work for a Lainan company, just trawl the SE Asia forums, not too many KA CX frustrated Effos in that lot.
Toodle pip
Toodle pip
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Very well said DOG i
have many friends in HKA all highly experience airbus pilots like myself, but there is nothing one can say to change the attitude of the cx guys
, they somrtimes forget HK is part of china and their monopoly is slowly but surely coming to an end, i totally agree that HKA will remain a 4 star for sometime but its a young company and open to change, one thing though i have no doubt HKA is here to stay and the people there at least the ones i know are good decent pilots.
have many friends in HKA all highly experience airbus pilots like myself, but there is nothing one can say to change the attitude of the cx guys, they somrtimes forget HK is part of china and their monopoly is slowly but surely coming to an end, i totally agree that HKA will remain a 4 star for sometime but its a young company and open to change, one thing though i have no doubt HKA is here to stay and the people there at least the ones i know are good decent pilots.
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Dog, those " frustrated " CX and KA Effos earn more than a HKA skipper and have far more security and benefits and that's not twoddle old chap, that's plain facts. Toodle pip
More on the way too, thanks to your company screwing guys tax affairs I hear.
Them's the plain facts.
Toodle pip.
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I don't realize that.
I do realize they are incredible short of staff, and the trainers from KA and CX that went there that I know have all left due to management incompetence.
Buddy.. I worked there 3 years.. I know what idiots they are.
As soon as they have their first hull loss.. (I give them 18 months max) they will be shut down. They've been on the fence too long.
Good luck though.. enjoy the low pay and sh*t conditions.
I do realize they are incredible short of staff, and the trainers from KA and CX that went there that I know have all left due to management incompetence.
Buddy.. I worked there 3 years.. I know what idiots they are.
As soon as they have their first hull loss.. (I give them 18 months max) they will be shut down. They've been on the fence too long.
Good luck though.. enjoy the low pay and sh*t conditions.
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As soon as they have their first hull loss.. (I give them 18 months max) they will be shut down
You and hkfooey are always wishing ill on others.I once worked for a crappy outfit with a bunch of moppets running the show but I, never in a million years, wish that they have a hull loss or close down...I know there are innocent good people having to remain there for a lot of reasons. Hull loss...gee, innocent people onboard or on the ground can die; I WOULDN'T WISH THAT ON MY WORST ENEMY IF THAT GETS INNOCENT PEOPLE KILLED!!! Sheesh!