Cathay's CEO Blunder over Tragedy
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Cathay's CEO Blunder over Tragedy
Letter from Chief Executive to the staff at Cathay Pacific Airways
Clearly the tragic events of yesterday will have a very significant impact on our business. It is too early to speculate how deep or long lasting the effect will be. However, we can be certain that it will make the down turn even worse.
Clearly as a management team we will be doing everything to secure our future where possible and I want staff to be reassured that we have matters under control. We will need to review our operating plans in the light of the circumstances as they unfold.
Travel is likely to be affected and, of course, our costs may be raised by fluctuations in the price of fuel. Apart from the psychological impact on the travelling public's willingness to fly, there is also the likely possibility of declining stock markets seriously affecting consumer confidence.
As we have done so many times in the past we will combat these problems together as a team and I look forward to working with you all on these issues. I will let you have more information as things unfold.
Our thoughts go out to those directly affected and to their families. American Airlines is our oneworld partner and our thoughts are with Don Carty and his colleagues.
David Turnbull
This is the rambling of a selfish, money obsessed moron. Thousands of people dead and injured and he rants on about CX's business prospects.
He does not represent anyone at Cathay Pacific Airways.
The real staff at Cathay Pacific offer their unconditional condolences and sympathy and support to those involved in the events that have unfolded in the USA over the last couple of days. We are here to offer any help we can.
Herb.
[ 13 September 2001: Message edited by: Herb ]
Clearly the tragic events of yesterday will have a very significant impact on our business. It is too early to speculate how deep or long lasting the effect will be. However, we can be certain that it will make the down turn even worse.
Clearly as a management team we will be doing everything to secure our future where possible and I want staff to be reassured that we have matters under control. We will need to review our operating plans in the light of the circumstances as they unfold.
Travel is likely to be affected and, of course, our costs may be raised by fluctuations in the price of fuel. Apart from the psychological impact on the travelling public's willingness to fly, there is also the likely possibility of declining stock markets seriously affecting consumer confidence.
As we have done so many times in the past we will combat these problems together as a team and I look forward to working with you all on these issues. I will let you have more information as things unfold.
Our thoughts go out to those directly affected and to their families. American Airlines is our oneworld partner and our thoughts are with Don Carty and his colleagues.
David Turnbull
This is the rambling of a selfish, money obsessed moron. Thousands of people dead and injured and he rants on about CX's business prospects.
He does not represent anyone at Cathay Pacific Airways.
The real staff at Cathay Pacific offer their unconditional condolences and sympathy and support to those involved in the events that have unfolded in the USA over the last couple of days. We are here to offer any help we can.
Herb.
[ 13 September 2001: Message edited by: Herb ]
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To be fair to the man, he's being paid to run a company and seems to be doing his best to assure those relying on him, that things will be ok. He has extended his regards, concern and sympathy, there should be no need to question his motives.
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Good grief, Herb! What's your problem here? David Turnbull says quite clearly "Our thoughts go out to those directly affected and to their families. American Airlines is our oneworld partner and our thoughts are with Don Carty and his colleagues."
He's CEO of CX, and that was obviously a memo sent out to CX staff, and based on what you say in your post you are apparently one.
Accordingly, he's quite right to say that recent events will affect CX - and indeed pretty much most airlines around the world.
Your post is the rambling of a selfish, strike obsessed moron. Thousands of people dead and injured and you rant on about CX's management.
He's CEO of CX, and that was obviously a memo sent out to CX staff, and based on what you say in your post you are apparently one.
Accordingly, he's quite right to say that recent events will affect CX - and indeed pretty much most airlines around the world.
Your post is the rambling of a selfish, strike obsessed moron. Thousands of people dead and injured and you rant on about CX's management.
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Sorry Herb, but I feel compelled to take issue with you over your post;
1. How can David Turnbull's statement be perceived as "the ramblings of a selfish, money obsessed moron" ??
2. He does offer his condolences to those "directly affected and to their families"
3. Most importantly, as CEO of a major worldwide business, his employees and shareholders alike would naturally expect him to assess and then react to the inevitable consequences that WE (as in the 'whole world') will enevitably face as a result of this outrageous and very tragic terrorist act. Every single business and community around the world is trying to evaluate and therefore respond to what might occur. This directly affects your livelihood and welfare!
Whilst I have considerable sympathy with the CX pilots and the way that they have been traeted recently, your posting does little to enhance your credibility in the eyes of the world community.
1. How can David Turnbull's statement be perceived as "the ramblings of a selfish, money obsessed moron" ??
2. He does offer his condolences to those "directly affected and to their families"
3. Most importantly, as CEO of a major worldwide business, his employees and shareholders alike would naturally expect him to assess and then react to the inevitable consequences that WE (as in the 'whole world') will enevitably face as a result of this outrageous and very tragic terrorist act. Every single business and community around the world is trying to evaluate and therefore respond to what might occur. This directly affects your livelihood and welfare!
Whilst I have considerable sympathy with the CX pilots and the way that they have been traeted recently, your posting does little to enhance your credibility in the eyes of the world community.
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Ok, maybe Herb is a little sensitive about it, but I think it would have been nicer from Dave to give his thoughts, simpathy etc FIRST then talk business. Doesn't change anything but MEANS a lot.
I understand what you mean Herb, even if expressed in anger.
I understand what you mean Herb, even if expressed in anger.
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OK Flyblue, here it is:
Who is more insensitive? David Turnbull or Herb?? Who the f*ck cares about the CX pilots dispute against the background of such an enormous loss of life that affects thousands and thousands of families around the world that are grieving right now??
You think Herb is a little sensitive about his 'minor personal, selfish worries'..i.e. that his terms and conditions are being eroded?
You understand the rantings of a 'selfish, money obsessed moron' (you and Herb alike?)
You take the biscuit on this one jerk...to hell with your petty troubles...they sink into sheer insignificance. I'm ashamed that fellow pilots could use such a tragedy for their personal crusade.
Who is more insensitive? David Turnbull or Herb?? Who the f*ck cares about the CX pilots dispute against the background of such an enormous loss of life that affects thousands and thousands of families around the world that are grieving right now??
You think Herb is a little sensitive about his 'minor personal, selfish worries'..i.e. that his terms and conditions are being eroded?
You understand the rantings of a 'selfish, money obsessed moron' (you and Herb alike?)
You take the biscuit on this one jerk...to hell with your petty troubles...they sink into sheer insignificance. I'm ashamed that fellow pilots could use such a tragedy for their personal crusade.
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It has to be business as usual! We have to go on and show these bastards that we will not be beaten. Yes sympathys should've been extended first but otherwise runs along the lines on a memo from my boss.
For christsake Herb stop trying to score points for your squabble......Not out of this!
For christsake Herb stop trying to score points for your squabble......Not out of this!
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http://hongkong.scmp.com/ZZZR7NQWJRC.html
Herb, for goodness sakes, you made it on the SCMP!!
That comment you have made has just made pilots from CX look very stupid. I can only suggest that if you are from CX, keep on CPrune, and not hurt the chances to ending this negotiation crap.
What the press might not know is that every week there is a report on profits/otp/performance. That was part of the report on condolence and hope the media will reiterate that into their research.
cheers
Herb, for goodness sakes, you made it on the SCMP!!
That comment you have made has just made pilots from CX look very stupid. I can only suggest that if you are from CX, keep on CPrune, and not hurt the chances to ending this negotiation crap.
What the press might not know is that every week there is a report on profits/otp/performance. That was part of the report on condolence and hope the media will reiterate that into their research.
cheers
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Sorry guys, but I must side with Herb. With the info I have from pprune-dont know what else was handed out by your mgmnt-I find this letter disturbing. Here at Lufti our Ceo Weber-and I am not a friend of him since the strike- issued a letter first thing yesterday condeming what happend and forwarding our grief to the involved. No word of econmics so far. A move I honor. Also there is a open letter to the ceos of UA and AA where all of us can sign in our crew lounge in FRA giving the employees of UA and AA our support on feelings, a nice move.
All the best to the families and relatives of the involved cockpit and cabin crew members, who died in the line of duty!, my thoughts are with them.
All the best to the families and relatives of the involved cockpit and cabin crew members, who died in the line of duty!, my thoughts are with them.
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Disputes aside, if anyone out there has met David Turnbull then at the very least they would know that he is a very decent human being.
This has been a tough week for most in the world and a tough few months for most in CX.
Get some humanity.Herb...call in sick if that's where your head is at the moment.
This has been a tough week for most in the world and a tough few months for most in CX.
Get some humanity.Herb...call in sick if that's where your head is at the moment.
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I concur with cws, Herb, et. el. While every other airline CEOs are offering condolences, Mr. Turnbull is using the sad event as an excuse to cut cost and increase productivity. Very poor taste, Mr. Turnbull, it's time to grow up.
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How would you feel if your hometown newspaper put the terrible events of Sept 11 on page 5? Likewise, the CEO's remarks should have been reversed and condolences in paragraph 1.
But that's just the human in me speaking!
But that's just the human in me speaking!
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To all those heartless individuals who replied initially to this thread and saw nothing wrong with Turnbull's letter here is a reminder again of what it means to be human.
A Message from United Airlines CEO James E. Goodwin
"The thoughts and prayers of all of us at United are with the families and friends of those who were the victims of these unprecedented acts of terrorism. We are making every resource available at our company to assist the authorities with every aspect of their investigation of these criminal acts. Yesterday's unexpected chain of events has been devastating to all of us at United, to our nation and to people around the world.
"We will be working very hard in the days and weeks ahead to help the families cope with the trauma of these terrible tragedies. Our family care team employees will be assigned to the families for as long as is needed. These employees will provide the families with the latest information, assist with any financial or travel arrangements that may be needed, and respond to other family requests and needs. As a company, we will continue to hold all the victims and their families in our thoughts, in our prayers and in our hearts.
"We are also making every resource available at our company to assist all of the relevant authorities - including the FBI - with the ultimate goal of bringing to justice the individuals or organizations responsible for these horrific criminal acts. I encourage anyone with any information or tips to immediately contact the FBI at <A HREF="http://www.ifccfbi.gov."" TARGET=_blank>www.ifccfbi.gov."</A>
If you are still confused as to the difference between this and Turnbull's letter you will notice the absence of any mention of future business prospects, fuel prices etc.
Also can someone please point out where in Turnbull's letter he makes any reference to the wellbeing of the crew and Cathay staff based in New York ?
THIS IS A HUMAN TRAGEDY NOT A BUSINESS TRAGEDY AND SHAME ON YOU IF YOU CAN'T APPRECIATE THAT.
THIS LETTER IS INEXCUSABLE AND SHAME ON THOSE WHO TRY TO PAINT IT OTHERWISE.
A Message from United Airlines CEO James E. Goodwin
"The thoughts and prayers of all of us at United are with the families and friends of those who were the victims of these unprecedented acts of terrorism. We are making every resource available at our company to assist the authorities with every aspect of their investigation of these criminal acts. Yesterday's unexpected chain of events has been devastating to all of us at United, to our nation and to people around the world.
"We will be working very hard in the days and weeks ahead to help the families cope with the trauma of these terrible tragedies. Our family care team employees will be assigned to the families for as long as is needed. These employees will provide the families with the latest information, assist with any financial or travel arrangements that may be needed, and respond to other family requests and needs. As a company, we will continue to hold all the victims and their families in our thoughts, in our prayers and in our hearts.
"We are also making every resource available at our company to assist all of the relevant authorities - including the FBI - with the ultimate goal of bringing to justice the individuals or organizations responsible for these horrific criminal acts. I encourage anyone with any information or tips to immediately contact the FBI at <A HREF="http://www.ifccfbi.gov."" TARGET=_blank>www.ifccfbi.gov."</A>
If you are still confused as to the difference between this and Turnbull's letter you will notice the absence of any mention of future business prospects, fuel prices etc.
Also can someone please point out where in Turnbull's letter he makes any reference to the wellbeing of the crew and Cathay staff based in New York ?
THIS IS A HUMAN TRAGEDY NOT A BUSINESS TRAGEDY AND SHAME ON YOU IF YOU CAN'T APPRECIATE THAT.
THIS LETTER IS INEXCUSABLE AND SHAME ON THOSE WHO TRY TO PAINT IT OTHERWISE.
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You guys are just unbelievable (Herb and his supporting cronies!) You are so shallow, that YOUR greed and selfishness just oozes out of your posts.
Whether DT's message was in the right order or not is one thing; no big deal from where we are all sitting. He paid his condolences.
But you guys are using this to have a poke at your senior management over your own troubles and woes. That is sick!
I said it before and I say it again, you have demeaned yourselves, and what was a worthy cause in the eyes of the world community. Best you keep 'schtum' on this topic rather than show yourselves up more than you have already!
Ciji's post is far more appropriate, and I suspect more representative of the majority of the CX pilots, at the moment.
Whether DT's message was in the right order or not is one thing; no big deal from where we are all sitting. He paid his condolences.
But you guys are using this to have a poke at your senior management over your own troubles and woes. That is sick!
I said it before and I say it again, you have demeaned yourselves, and what was a worthy cause in the eyes of the world community. Best you keep 'schtum' on this topic rather than show yourselves up more than you have already!
Ciji's post is far more appropriate, and I suspect more representative of the majority of the CX pilots, at the moment.