who are the most miserable pax????
who are the most miserable pax????
Guest
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Yes - Malta, they can be really odd.
Also Birmingham passengers, my god they could whinge in the olympics for Great Britain - they are so whinny! The slightest reason to moan and they're off.
Funchal - no happy medium with them, either on a good day the most delightful old dears you could ever wish to meet. On a bad day it's like having 189 Victor Meldrew clones on board.
Personally I find people who spend half of their lives clocking up airmiles on business expenses hard work - as they are are usually quite snotty and would never have flown charter if they had known! No sense of fun guys - and do put that Daily Telegraph down while we do the safety demo - nobodys impressed by your nonchalance/ignorance.
Also Birmingham passengers, my god they could whinge in the olympics for Great Britain - they are so whinny! The slightest reason to moan and they're off.
Funchal - no happy medium with them, either on a good day the most delightful old dears you could ever wish to meet. On a bad day it's like having 189 Victor Meldrew clones on board.
Personally I find people who spend half of their lives clocking up airmiles on business expenses hard work - as they are are usually quite snotty and would never have flown charter if they had known! No sense of fun guys - and do put that Daily Telegraph down while we do the safety demo - nobodys impressed by your nonchalance/ignorance.
Guest
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Oh yes I forgot about AGPs, I used to operate those out of Stansted, it was just like the whole casts from Only fools and horses and Birds of a feather on one flight somedays, all drippin' in gold - and off to launder their money I think.
AGP = A Gangsters Paradise.
TFS = Totally Full of Sharons.
AGP = A Gangsters Paradise.
TFS = Totally Full of Sharons.
Guest
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Oh no, don't even get me started on Tel Aviv flights!
I always start out with good intentions on TLV flights as I respect people's cultures and religions, however our efforts seldom get reciprocated on these flights.
They won't comply with the simplest of safety requests such as fastening seat belts, they are generally rude, ignorant and thoroughly unpleasant. They won't leave the crew alone for a minute, and just try and get 50p for a soft drink or £3 for a headset out of them.
Meal trays literally thrown on the galley floors, no patience for anything and a mentality of "he's getting something - so I want it too"
One of the only occassions I've actually made a PA to say that I would get the Captain to return the aircraft to stand if they didn't remain seated until after take off.
Does anyone else dread seeing TLV on the roster? can anyone enlighten me as to the best way to provide cabin service on these flights?, because being nice doesn't really work.
[This message has been edited by Next Generation PSR (edited 12 January 2001).]
I always start out with good intentions on TLV flights as I respect people's cultures and religions, however our efforts seldom get reciprocated on these flights.
They won't comply with the simplest of safety requests such as fastening seat belts, they are generally rude, ignorant and thoroughly unpleasant. They won't leave the crew alone for a minute, and just try and get 50p for a soft drink or £3 for a headset out of them.
Meal trays literally thrown on the galley floors, no patience for anything and a mentality of "he's getting something - so I want it too"
One of the only occassions I've actually made a PA to say that I would get the Captain to return the aircraft to stand if they didn't remain seated until after take off.
Does anyone else dread seeing TLV on the roster? can anyone enlighten me as to the best way to provide cabin service on these flights?, because being nice doesn't really work.
[This message has been edited by Next Generation PSR (edited 12 January 2001).]
Guest
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NG PSR, TLV can be vexing if you try so hard to be nice while pax reciprocate by treating you and your crew like something trying to crawl out of the gutter.
Not sure if my "method" would work for you, but it's seen me through these flights very well for many years now; I even like going to TLV!
I take no **** from any of these pax, irrespective of the class they travel in. Starts as soon as they board and refuse to take the seat mentioned on their boarding card. You don't want to sit there? That's fine, you're not coming with us. Still refuse? No problem, I'll just ask the captain to call the police and they can escort off the a/c.
Point is, do it all with a large dose of humour. I turn the whole thing into a joke, but all the pax understand perfectly that their is no gain in f*cking with us.
If you look at life on the streets in Israel, at they way these people talk to eachother, you see that it's fairly rough and tumble, very straight to the point and always laced with humour.
Northern European politeness does not cut it with these pax. If they are rude, tell them it's unacceptable. They throw down a tray, make them pick it up etc etc etc. Never lose your cool, laugh at their antics and you'll soon find yourself laughing with them instead of gnashing your teeth.
They respect authority if you enforce it vigorously and with a huge smile.
Giving a small talk during the pre-flight briefing about how you will jointly tackle the pax tends to help as well. If the FA's know they have your blessing and that they can for once tell the pax exactly what they think of them, as long as it's done in a sunny way, the whole thing becomes a challenge and loads of fun.
Once again, not sure if it would work for you, as it requires a total turn-around of your normal way of doing stuff, but it works for me, TLV flights are still knackering but lots of laughs, and pax always very chuffed with the service!
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Singularly Simple Person........
Not sure if my "method" would work for you, but it's seen me through these flights very well for many years now; I even like going to TLV!
I take no **** from any of these pax, irrespective of the class they travel in. Starts as soon as they board and refuse to take the seat mentioned on their boarding card. You don't want to sit there? That's fine, you're not coming with us. Still refuse? No problem, I'll just ask the captain to call the police and they can escort off the a/c.
Point is, do it all with a large dose of humour. I turn the whole thing into a joke, but all the pax understand perfectly that their is no gain in f*cking with us.
If you look at life on the streets in Israel, at they way these people talk to eachother, you see that it's fairly rough and tumble, very straight to the point and always laced with humour.
Northern European politeness does not cut it with these pax. If they are rude, tell them it's unacceptable. They throw down a tray, make them pick it up etc etc etc. Never lose your cool, laugh at their antics and you'll soon find yourself laughing with them instead of gnashing your teeth.
They respect authority if you enforce it vigorously and with a huge smile.
Giving a small talk during the pre-flight briefing about how you will jointly tackle the pax tends to help as well. If the FA's know they have your blessing and that they can for once tell the pax exactly what they think of them, as long as it's done in a sunny way, the whole thing becomes a challenge and loads of fun.
Once again, not sure if it would work for you, as it requires a total turn-around of your normal way of doing stuff, but it works for me, TLV flights are still knackering but lots of laughs, and pax always very chuffed with the service!
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Singularly Simple Person........
Guest
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Thanks for the advice Flapsforty, I'll definately use your tips, see how it works out your way.
I have to admit I didn't get a peep out of them until well after take off when I told them we would return to stand and they would be going NOWHERE! (if they didn't stay seated)
I have to admit I didn't get a peep out of them until well after take off when I told them we would return to stand and they would be going NOWHERE! (if they didn't stay seated)
Guest
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Not so much miserable, but 'snotty' - our wonderful NCE pax. So up themselves, they"re inside-out!! But hey, they pay my salary - who am I to complain about getting very little respect from them?!* Sorry all - getting fed up of seeing Chanel Handbags and some bad fur coats!!
Guest
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Hi Y'all
Sorry to drag this redundant post back to the top of the pile again, but...
Just wanted to thank flapsforty for the advice. I've been Ovda King for the past month, doing back to backs and I wanted to thank him/her for the advice posted above. Amazingly, it works...
I've now got the hang of VDA pax and am starting to enjoy life on these a bit more. Today I noticed that it was the other crew getting strung out but not me. I commend the advice given to you all.
(Written after a long Ovda and a short G & T)
Sorry to drag this redundant post back to the top of the pile again, but...
Just wanted to thank flapsforty for the advice. I've been Ovda King for the past month, doing back to backs and I wanted to thank him/her for the advice posted above. Amazingly, it works...
I've now got the hang of VDA pax and am starting to enjoy life on these a bit more. Today I noticed that it was the other crew getting strung out but not me. I commend the advice given to you all.
(Written after a long Ovda and a short G & T)
Guest
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Hi Sectorbabe, it`s me again. Went to Nice yesterday, when we landed the purser told me that an old French couple wanted to say hello to the flt deck (oops!) It ended up me getting a bobbinsing for flying over their house! (they were on the bloomin aeroplane for god`s sake!)
Lardy cakes and midget gems.
Lardy cakes and midget gems.
Guest
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BTB - Aren't they fantastic?! I really love doing the NCE flights purely for the "passenger observing". They are such funny people! Suppose the couple in question could not hear any other airline going over the top of their villa! Or maybe it was the bright orange glow from the aircraft disturbed their afternoon tea on their balcony... Its a hard life..!!!
Pasta pots away!!!!!!
Pasta pots away!!!!!!
Guest
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...And don`t you just love waiting at NCE with everyone else on board for 10 minutes for the middle aged, middle class couple, she very embarrassed, he with head held high below his Panama.. how can you babes and blokes do this job? (medals all round!)
My vote, by the way, LGW-AGP pax, or to be very un-PC, and very truthful, UK-Tel Aviv. We all know it, just not allowed to say it.
My vote, by the way, LGW-AGP pax, or to be very un-PC, and very truthful, UK-Tel Aviv. We all know it, just not allowed to say it.
Guest
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Tightslot, can't tell you how chuffed I am with your report on the Ovda! I'm sitting here behind my keyboard with a huge grin! For me, stuff like this is some of the best of what pprune can be all about.Thanks for taking the time to post it mate!
BTB, we can and we do say it. No thought police here; just have a look at page 1 of this very thread. 
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Singularly Simple Person........
For me, stuff like this is some of the best of what pprune can be all about.Thanks for taking the time to post it mate!
<font face="Verdana, Arial, Helvetica" size="2">to be very un-PC, and very truthful, UK-Tel Aviv. We all know it, just not allowed to say it.</font>
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Singularly Simple Person........
Guest
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Flaps...hehehe....let's forget for a minute about miserable pax regarding "destination" and let's open a little note on the more specific ... "I am a vegetable type"
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*************************Happy Landings!
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*************************Happy Landings!
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