Servisair passenger service agent shadowing
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Join Date: Mar 2011
Location: Belfast
Age: 34
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second day of shadowing today, a six hour shift, i think i am going to be checking in a jet2 leeds bradford flight which was the scenario in our trainig so hopefully today will go a lot better! im determined to make a sucess of this if it kills me lol 
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Join Date: Nov 2000
Location: Norway
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I'm sure you'll do great! This does take some time getting used to, it does for everyone, especially if you have no prior DCS experience.
Codeco was my second DCS system, I started out with Swift2Check, and Amadeus system. You can either use native or GUI, while in Codeco you can only use native (codes instead of clicking things, basically). But once you get the hang of it, Codeco is great! Also, if you know Codeco, a transition to any other DCS system using native commands will be so much easier - Codeco is like the grandmother of DCS's.
As a user moving from another system to Codeco, my primary tip is this:
Make sure you use the correct list number when making any edits to a passenger!
In S2C, once you pull up a passengers full record, that pap always becomes #1. So anything you want to do with the pap, you preface it by 1/.
But in Codeco, the passenger keeps the list number from the previous displayed list. So if he was #23 on the list, you access the full record and want to do anything, you need to start with 23/.
Sounds very simple and obvious when you're used to it, but when you're used to the pap ALWAYS being #1, you do it automatically, and boy you can screw up all sorts of things then!
A last tip, for now - use the help function: @h
You can teach yourself a lot of commands that noone ever told you about during training that way. Gets you a better understanding of the system and who knows, this might make you the only one at work that knows the perfect command to solve a problem!
Good luck!
Codeco was my second DCS system, I started out with Swift2Check, and Amadeus system. You can either use native or GUI, while in Codeco you can only use native (codes instead of clicking things, basically). But once you get the hang of it, Codeco is great! Also, if you know Codeco, a transition to any other DCS system using native commands will be so much easier - Codeco is like the grandmother of DCS's.
As a user moving from another system to Codeco, my primary tip is this:
Make sure you use the correct list number when making any edits to a passenger!
In S2C, once you pull up a passengers full record, that pap always becomes #1. So anything you want to do with the pap, you preface it by 1/.
But in Codeco, the passenger keeps the list number from the previous displayed list. So if he was #23 on the list, you access the full record and want to do anything, you need to start with 23/.
Sounds very simple and obvious when you're used to it, but when you're used to the pap ALWAYS being #1, you do it automatically, and boy you can screw up all sorts of things then!
A last tip, for now - use the help function: @h
You can teach yourself a lot of commands that noone ever told you about during training that way. Gets you a better understanding of the system and who knows, this might make you the only one at work that knows the perfect command to solve a problem!
Good luck!
