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Flight/Ground Ops, Crewing and Dispatch A forum for the people who are engaged in operational control/flight dispatch/crewing and their colleagues airside in ramp dispatch, load control and ground handling, to discuss issues directly related to keeping their aircrew and aircraft operational.

Looking for input to CRM course

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Old 23rd Jan 2009, 10:30
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Join Date: May 2008
Location: Kettering
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Looking for input to CRM course

I'm developing a module for a pilot and cabin CRM course looking at working as a team across organizational boundaries. In a perfect world we would run a course that allowed everyone associated with a flight to explore teamwork issues in a multi-functional class. But the world isn't perfect ...

The idea is to help operational crew to see the world through the eyes of other agencies on the basis that, if I understand others' jobs better, then we can all work together more efficiently.

So, if the mountain will not come to the prophet, I want to find ways to bring the prophet to the mountain ... so to speak.

I have 3 requests (and I appreciate how busy people are). First, I am after examples from all aspects of ground operations where teamwork either failed or was enhanced because of some action by an individual. Later I would appreciate the chance to interview ground staff in a more structured fashion.

Any takers?
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