Stansted Handling
Thread Starter
Join Date: Aug 2006
Location: Somewhere between T1 and T3
Posts: 113
Likes: 0
Received 0 Likes
on
0 Posts
Stansted Handling
The MaxJet contract is up for grabs. Swissport are not interested. They dont have the man power at the mo.
MaxJet have given Servisair a frank talking to, which is what is needed seeeing they are one of the worst companies in the airport, for keeping airlines.
They are not the best at looking after their airline customers. Apart from Eos.
So if Maxjet leave Servisair what will happen to them???
MaxJet have given Servisair a frank talking to, which is what is needed seeeing they are one of the worst companies in the airport, for keeping airlines.
They are not the best at looking after their airline customers. Apart from Eos.
So if Maxjet leave Servisair what will happen to them???
Join Date: Sep 2006
Location: Dorset
Posts: 119
Likes: 0
Received 0 Likes
on
0 Posts
"The MaxJet contract is up for grabs. Swissport are not interested. They dont have the man power at the mo. "Why are they 'threatening' to lay off 60 people at the moment then ? And dont quote me that fairy story about them being 2 seperate companies .
Join Date: May 2004
Location: airports
Posts: 137
Likes: 0
Received 0 Likes
on
0 Posts
The MaxJet contract is up for grabs. Swissport are not interested. They dont have the man power at the mo.
MaxJet have given Servisair a frank talking to, which is what is needed seeeing they are one of the worst companies in the airport, for keeping airlines.
They are not the best at looking after their airline customers. Apart from Eos.
So if Maxjet leave Servisair what will happen to them???
MaxJet have given Servisair a frank talking to, which is what is needed seeeing they are one of the worst companies in the airport, for keeping airlines.
They are not the best at looking after their airline customers. Apart from Eos.
So if Maxjet leave Servisair what will happen to them???
Join Date: Aug 2007
Location: Cambridge
Posts: 67
Likes: 0
Received 0 Likes
on
0 Posts
Culture
Interesting comments Mr.Flaps, regarding Servisair and maintaining contracts/airlines --- Also interesting regarding Maxjet and your link to Aviance,
Prob with parts of Servisair,[not all of it]is its staff culture and poor management attitude that filters down to staff at all levels, the maintaining of airlines is not all down to Servisair, as you know in this buisness, it is all about money. Airlines want top notch service, for peanuts, it does not happen in this real world. Aviance have not got a great track record for keeping airlines either, for one reason or another, it applies to all handling agents on the airport. Proven record in THY not happy with Servisair, left them and went to Swissport, and found them as bad.
You cannot blame Servisair for airlines moving to other airports or stopping flying on route, the buisness with SkyEurope is the increase in BAA's charges as is CSA option to stop flying the Prague route[along with competition].
Prob with parts of Servisair,[not all of it]is its staff culture and poor management attitude that filters down to staff at all levels, the maintaining of airlines is not all down to Servisair, as you know in this buisness, it is all about money. Airlines want top notch service, for peanuts, it does not happen in this real world. Aviance have not got a great track record for keeping airlines either, for one reason or another, it applies to all handling agents on the airport. Proven record in THY not happy with Servisair, left them and went to Swissport, and found them as bad.
You cannot blame Servisair for airlines moving to other airports or stopping flying on route, the buisness with SkyEurope is the increase in BAA's charges as is CSA option to stop flying the Prague route[along with competition].
Join Date: Aug 2007
Location: Cambridge
Posts: 67
Likes: 0
Received 0 Likes
on
0 Posts
Well it is the poor management, rather that not enough.
You are right about not enough staff on certain flights, hence that boils down to management policies.
I know that another established handling company at STN had similar issues with manning, promised airline a certain amount staff on each plane, but never provided that amount of staff, no-where near, simply because they could not achieve what was promised.
So it is not just S/Air, that has these issues, Swissport flooded Ryanair to get flights sorted, now that FR is cutting 20% of its services, look what has happened, chopped jobs.... The balance of sufficent staff against over-staffing is a very fine line, as i said before, it all comes down to money.
As yet I have been able to unlock the gate outside BAA's plush complex to get to the money tree that they seem to have ...
You are right about not enough staff on certain flights, hence that boils down to management policies.
I know that another established handling company at STN had similar issues with manning, promised airline a certain amount staff on each plane, but never provided that amount of staff, no-where near, simply because they could not achieve what was promised.
So it is not just S/Air, that has these issues, Swissport flooded Ryanair to get flights sorted, now that FR is cutting 20% of its services, look what has happened, chopped jobs.... The balance of sufficent staff against over-staffing is a very fine line, as i said before, it all comes down to money.
As yet I have been able to unlock the gate outside BAA's plush complex to get to the money tree that they seem to have ...
Join Date: Jan 2006
Location: uk
Posts: 235
Likes: 0
Received 0 Likes
on
0 Posts
Guys I am assured that Maxjet have finally agreed to sign a written contract with S/Air after they showed a much better performance during the last two months after monitoring from both Maxjet managers and S/Air management. As for Eos no there not happy with S/Air, lack of men on aircraft not, not meeting contract requirements.
Hounddog - intresting comments regarding S/Air staff, thats all im going to say, but mabe its due to lack of management or poor management?
D-ABAA
meeow,meeow,meeow,those poor managers,they carry the world on their shoulders,tut tut.they have to make tea,read papers,visit the karzi........the list goes on and on........................
Hounddog - intresting comments regarding S/Air staff, thats all im going to say, but mabe its due to lack of management or poor management?
D-ABAA
meeow,meeow,meeow,those poor managers,they carry the world on their shoulders,tut tut.they have to make tea,read papers,visit the karzi........the list goes on and on........................
Thread Starter
Join Date: Aug 2006
Location: Somewhere between T1 and T3
Posts: 113
Likes: 0
Received 0 Likes
on
0 Posts
S/Air
The managers at S/Air need a kick in the right place. Avaince have been unlucky with GSM pulling and so has S/Air with NE and CSA leaving. But 4 new airlines have arrived at STN and S/air have only 1 of them. I did hear someone in S/Air unifrom saying that their managers where not looking at AA. "To much like hard work." Well if managers have that way of thinking they need to get out very very fast.
Swissport are trying with the number of airlines but fast failing. They failed to provide AA within enough staff for AA training.
Swissport are trying with the number of airlines but fast failing. They failed to provide AA within enough staff for AA training.
Join Date: May 2004
Location: UK
Posts: 34
Likes: 0
Received 0 Likes
on
0 Posts
I did hear someone in S/Air unifrom saying that their managers where not looking at AA. "To much like hard work." Well if managers have that way of thinking they need to get out very very fast.
As for Eos no there not happy with S/Air, lack of men on aircraft not, not meeting contract requirements.
Not much in the way of facts round here that's for sure
Join Date: May 2004
Location: UK
Posts: 34
Likes: 0
Received 0 Likes
on
0 Posts
meeow,meeow,meeow,those poor managers,they carry the world on their shoulders,tut tut.they have to make tea,read papers,visit the karzi........the list goes on and on........................
Join Date: May 2004
Location: airports
Posts: 137
Likes: 0
Received 0 Likes
on
0 Posts
Not much in the way of facts round here that's for sure
If you say this is rubbish......why?
TNB
Join Date: Nov 2003
Location: Westofhere
Age: 59
Posts: 6
Likes: 0
Received 0 Likes
on
0 Posts
Not enough Swissport staff for AA training ??
Mr flaps, not really sure where you may have got that gem of information but fact would prove you very very wrong. SWP did not fail to provide staff for training in STN or LHR or DFW.
I suggest also the comment about S/air not looking at AA to be equally wrong.
I suggest also the comment about S/air not looking at AA to be equally wrong.
Join Date: Jan 2006
Location: uk
Posts: 235
Likes: 0
Received 0 Likes
on
0 Posts
maxjet contract
Guys I am assured that Maxjet have finally agreed to sign a written contract with S/Air after they showed a much better performance during the last two months after monitoring from both Maxjet managers and S/Air management. As for Eos no there not happy with S/Air, lack of men on aircraft not, not meeting contract requirements.
Hounddog - intresting comments regarding S/Air staff, thats all im going to say, but mabe its due to lack of management or poor management?
D-ABAA
where DO you get you info from, coz it aint too reliable!!!!!!!!!!!!!!!!!
Hounddog - intresting comments regarding S/Air staff, thats all im going to say, but mabe its due to lack of management or poor management?
D-ABAA
where DO you get you info from, coz it aint too reliable!!!!!!!!!!!!!!!!!