Jetplan support moving to the US
Thread Starter
Joined: Oct 2000
Posts: 8
Likes: 0
From: Gatwick, UK
Jetplan support moving to the US
Heard on the grapevine that Jepps are moving all Jetplan support to the US. The services of the Jetplan support staff at Gatwick are no longer required.
Not very good!
Not very good!
Joined: Jul 2001
Posts: 38
Likes: 0
From: Germany
That will truly be a loss, not only for the European operators, but also for Jepp. Denver isn't too familiar with the European area ("J" doesn't always work to get a legal flight plan in Europe).
That`s bad news...
Cheers
GroupWatcher
That`s bad news...
Cheers
GroupWatcher
Joined: Nov 2001
Posts: 2
Likes: 0
From: Lossiemouth
An ex RAF friend of mine works for Jepp's in LGW and says this rumour is UNTRUE. Apparently they are just changing their support model to provide a more robust H24 service. There will be support being done from LGW which is just as well given that he reckons they have three new interfaces to their flight planning system.
Joined: Nov 2001
Posts: 5
Likes: 0
From: London
HD - your ex-RAF mate is just giving Jepp's PR spin, as the core help-desk staff have been made redundant with effect from year end - a great shame as I understand the local support to be valued by a lot of european opr's.
Joined: Nov 2001
Posts: 5
Likes: 0
From: London
HD, try calling lgw jetplan support in jan. my monies on you talking to someone stateside. if thats good or bad - who knows.. time will tell by the customer base in europe.
oo-aog - think training will continue at lgw but best check with jepp direct
oo-aog - think training will continue at lgw but best check with jepp direct
