flybe EDI

[ABO944]

Having the honour of being one of the afore mentioned 'cack' Servisair dispatchers the ABO944 refers to

So, you're not one of the 'good' ones then ?

My point is ABO944 that people in glass houses shouldnt throw stones

It's time to move out of Kew Gardens

For my part, I work my a** off like a blue a**ed tit most of the time, along with others, trying to keep people happy, running 3 or 4 flights at once and trying to keep flights vaguely on time.

This is where you're going wrong. It can't be done, running 3 or 4 flights at the same time. Prove to your management (if you can call it that) that it isn't possible and concentrate on 1 flight. This way, they will see that it's all gone tits up and more help is needed, otherwise they will think that you are all coping and the cavalry wont arrive!
Now see this from the crews point of view.
I have never turned up late to our aircraft for a flight. We are always early ! If the inbound aircraft is delayed, we will be waiting in the gate and as soon as it's parking we go out to it!
Most of the time we will be sitting on stand in the dark with no ground power (I know this is Airway, but as a dispatcher you need to chase these things up), no fuel or catering ... oh, and no dispatcher! No one to tell you what the hell's going on and then eventually someone turns up with a loadsheet, which then needs correcting as the baggage figures are incorrect or havent been weighed or are missing in deepest, darkest baggage sorting area.
It's so frustrating when we always arrive early at the flight, only to pushback late, and then run the rest of the shift behind schedule due to Servisair Edinburgh.
Our excuses on the flight paperwork are always the same !
Sorry to offend ...

[redfield]

ABO944: 1) I agree; dispatchers shouldn't be trying to do three or four flights at the same time, one is enough. Any more than that will create an environment which encourages errors and misloads to happen. That's precisely why I don't encourage or expect dispatchers on my shift to do more than one flight at a time. 2) I understand your frustration, BUT I've met crews who think that because they're early, the dispatcher and the ramp team should be as well. Doesn't work like that....3) Some of us do try to arrive at a situation where we could be called management!!!!!