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-   Computer/Internet Issues & Troubleshooting (https://www.pprune.org/computer-internet-issues-troubleshooting-46/)
-   -   Blue screen (https://www.pprune.org/computer-internet-issues-troubleshooting/636754-blue-screen.html)

WB627 13th November 2020 11:51

Blue screen
 
Went to switch the computer off last night after watching a bit of telly and was met with this ....

https://cimg4.ibsrv.net/gimg/pprune....3d2a46ed38.jpg

I scanned the SQ code with my phone and it took me here .....

https://support.microsoft.com/en-us/...2-3f73142c14ad

Which asked "When Did You Get The Error?" "after an update is installed" or "whilst using the device"

I wasn't expecting an update, but it would seem that's what I got last night, out of the blue, so to speak :(. After it had gathered the data, it shut down and rebooted and again, several times :rolleyes:. It took a very long time, but it did eventually sort itself out and restart to the desktop and it appears to working normally :) .

esscee 13th November 2020 13:46

Always beware of the monthly update usually the 2nd Tuesday/Wednesday of each month. I pause updates for at least 2 weeks after they are planned, using the "Pause updates" option on the "windows update" screen, because often the planned update is not tested properly and affects some other programs. After a couple of weeks any problems caused are usually flagged up and sorted. Also worth creating a restore point a day or two before any planned update so if you do experience a problem you can go back.

Loose rivets 13th November 2020 23:58

I went in to check my restore point and it wouldn't let me turn on system protection.

W10 Professional.


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