|
Hotfix Help Please
Please can anyone help a colleague of mine obtain the MS hotfix mentioned in the following knowledgebase article
http://support.microsoft.com/kb/890582/en-us Any help much appreciated. Regards, DeepC |
Follow the instructions - you have to call the local Microsoft support centre
|
Posted a Q on the MS forum.
Hopefully be back soonish with a reply. That ms site aint 'alf hard to navigate/find stuff in! |
Don't hold your breath waiting for help.
This isn't Linux you're talking about ;) |
Cheers Markjoy
Having read the instructions on the KB article my colleague decided he didn't want to risk being charged by MS for their help in sorting out a problem caused by themselves. DeepC |
"I work for MS but even I struggle to get a hot-fix"
|
Apparently this is the only way:
I can't address your previous problems with Microsoft, but calling for a hotfix is quick and easy. You will simply tell the person that you have a computer that has the symptoms in Knowledge Base article [insert number] and you need hotfix [insert number]. You will not ask about any other issues nor will you mention anything about the computer. The MS person will ask you for an email address and you will give them one. In a few minutes you will receive an email with a download link to a password-protected zip file and the password for that file. MS phone number for hot fixes in USA - 800-936-5700 MS International Support - http://support.microsoft.com/common/international.aspx There is no other way to get a hotfix. Good luck with the phone call! |
|
| All times are GMT. The time now is 13:06. |
Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.