PPRuNe Forums - Hotmail or FBK login recovery?

I'm looking around for some trustworthy help on recovering access to an old account. My girlfriend has an old Facebook account which she would dearly like to get back into as it has some treasured photos on it. Unfortunately she has lost the password. She has also lost the password for the hotmail account that was linked to it and where the recovery code would go to and no longer has the mobile number if there was one associated with that. It seems almost impossible to get any help from either FBK or MS to recover the situation. Wondering if anyone can advise or help.