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-   -   Windows blocked? (https://www.pprune.org/computer-internet-issues-troubleshooting/588641-windows-blocked.html)

scotbill 22nd Dec 2016 19:54

Windows blocked?
 
While browsing FB message appears:

Windows has been blocked due to suspicious activity! - do not shut down or restart your computer

An 0800 number is given which apparently relates to a firm in Aberdeen which claims to be an associate of Windows.
They will do a free diagnosis of the problem but the cure would have to be paid for.

Does anyone know whether this is legit?

Guest 112233 22nd Dec 2016 20:08

We Need more details Scotbill
 
Here's a good place to start:

Computer Misuse Act 1990

Even better: contact the Police.

Procrastinus 22nd Dec 2016 20:15

Some background imfo: https://www.microsoft.com/en-us/secu...ansomware.aspx

Perhaps some help here: https://www.avast.com/c-ransomware

Google 'Ransom Ware' for more ideas. Good luck!

PS This might also be useful: http://www.pcworld.com/article/20840...ansomware.html

scotbill 22nd Dec 2016 21:38

Thanks guys.

Fortunately for me this one proved to be reasonably simple to get rid of - a couple of reboots cleared the message.
(It specifically warns you not to restart or switch the computer off - relying on you accepting their service to solve the "problem").

The number associated with it is 0800 0903831 and it is known on Google - particularly for using apparently legit sites on FB

jimtherev 22nd Dec 2016 21:46

Yup, a new one to me, too - though a variation on an old theme. Solved in my case by rightclicking on taskbar and killing the screen by task manager. Then a scan with Malwarebytes, just in case the nasty was still lurking.


No damage this time, but 'they' are no doubt developing new ways of getting round this escape route...

le Pingouin 23rd Dec 2016 04:00

It could be as simple as a graphics pop-up relying on the user credulity to ring the number and allow remote access.

https://answers.microsoft.com/en-us/...1-64aac2f5914c

It could also be malware so I'd suggest following this rather thorough extermination regimen:

https://www.bleepingcomputer.com/vir...n-blocked-scam


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