i Tunes
 

Just had to replace my hard drive, and I seem to have lost my music from the fruit seller. Having reloaded iTunes, some music has returned, but not all, although the purchase history shows the rest. Any clues, ideas how to recover it?
Thanks
CB
Ps, total Luddite re comps, so speak slowly.

Bin Apple and bin ITunes,

Hope you get your stuff back.


regards
Exeng

Thanks,
was drawn in by the ex wife, however got a good collection, and I want it back. HOW? Vino veritas :ok:

The black hole of Cupertino
 

If you buy an apple device the support is excellent. I guess they might talk to you if you pay for stuff on iTunes too? They have a UK number. Or, if you have any apple hardware you can perhaps re-cast the question into something like "how do I get the music bank on to my device". Then they might tell you how to recover it from the old disk.

Unnecessary Apple bashing... ignore him.

If its in your iTunes purchase history, it should be feasible to download it again.

How old are your purchases ? I know in the first few years around the launch of iTunes, Apple were forced by the record companies to be more restrictive in their policies. Their current policies are far more relaxed, I believe they have retrospectively applied these policies to old purchases, but I'm not sure.... it may just be a case they need to update a few things on their system for some of your older purchases.

Not the most helpful comment given that his music collection was in iTunes! If you lose a hard drive then, without backups, you will lose your music collection whatever program you are using.

CathayBrat, I presume that you uploaded a lot of music from CDs and other locations into your iTunes collection. If so, whether you can get these back or not will depend on the condition of your old hard drive or if you backed up.

iTunes stores all its music in C:\Users\USERNAME\Music\iTunes so it is possible to copy the music from that location on your old hard drive to the same location on your new hard drive. If the old hard drive works but replaced because it was full, then you could load from that and back up to other media then load from new drive and restore the music files.

If the hard drive was replaced because it died then the news is not so good. It should, however, be possible to re-download music purchased through iTunes regardless.

The following links have some information and a google search will show more information. Please note that you will not need to download additional software etc to do this so avoid any sites that state that you should download additional software.

iTunes: How to move your music to a new computer
How to Transfer Your iTunes Collection from One Computer to Another

Whilst we're on the subject of iTunes, has anybody used another library app for their music for a mac and would recommend it ?


SHJ

The hard drive was lost, however I managed to recover most of it. Except my music. Some came back, some did not. How does one connect with a human in their Q&A bul£$hit on their web site?

Surely you just go to the bit entitled "Contact Support" and click on the link entitled "Contact iTunes Support" ? Its not that difficult to figure out and not worth getting your knickers in a twist about ! :ugh:

You have my sympathy, Cathay Brat. Here are some suggestions:
1. As previously posted, you can download again all your iTune downloads from your account on the iTunes store.
2. If you downloaded from CD's then you can download again if you have the CD, or if you downloaded from a friends'.
3. If you have a list of your songs and you legally paid for them either via CD, iTunes or some other download system, you can search for them on Spotify if you have access to it (it's not available in the US, for example) and download them with a piece of software called Audio Hijack Pro. As I am a musician, I would only suggest this if you actually had purchased them. Unfortunately, however, many people do not have that sort of altruism and consequently musicians and artists lose their rightful royalties. If you are still stuck, send me a private message and I'll see what I can do.