Windows Vista logon
 

I'm having trouble logging into my Windows Vista user account when I start up my PC. There are two accounts, mine (the main administrator account) and another one I created a while ago for anyone else who may use my PC.

When I try to logon to my own account I get a message:

'The user profile service failed the logon. Profile can not be loaded'

I'm currently logged on under the other account but the problem is I can't install software on to the PC under this account without permission from the administrator account by way of a password which I have never set up in the first place :*

Does anyone have any idea what has gone wrong with the administrator account and how can I fix it?

First of all, log off and switch off, then start up. If that does not work, then...

Try this link to fix.

You need to boot in Safe mode to get in as an Administrator.