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-   -   Outlook, names not saving when sent (https://www.pprune.org/computer-internet-issues-troubleshooting/358270-outlook-names-not-saving-when-sent.html)

Tobyjohno 15th Jan 2009 22:42

Outlook, names not saving when sent
 
In outlook, I can create and send emails fine but when i go back to send another email to the same person the name doesn't auto populate.

I have recreated the profile but the same issue occurs.
Any help would be appreciated.

Toby

Erikk 16th Jan 2009 06:49

Which version are you working with?

Tobyjohno 21st Jan 2009 03:48

Outlook 2003

Keygrip 21st Jan 2009 04:26

I don't mean to state the "bleeding obvious", forgive me if I am, but there is an option that needs clicking to turn that feature on?

Buggered if I know where it is though......(pause)......

I just looked in Outlook 2007.

Tools/Options/E-mail options/Advanced E-mail options/Suggest names while completing To, Cc, and Bcc fields.

Even if that isn't your problem, I'm damned chuffed with myself for finding it.

gizmocat 21st Jan 2009 08:21

Are you saving the names in your "contacts". AFAIK, Outlook only auto-populates names from there.

Tobyjohno 21st Jan 2009 22:20

Keygrip - The Profile has been recreate which, by default, this is ticked.
gizmocat - I can type in names i have sent to before and they autopopulate. these people are not in my contacts list.

I was thinking it may be something to do with a corrupt NK2 file or file in that folder but i wasn't sure.

Do you think it could be something to do with this?

Keygrip 22nd Jan 2009 02:05

:{:{ I tried. Sniff.

Tobyjohno 22nd Jan 2009 03:45

All good, Thanks Mate i'll figure it out.

stickyb 22nd Jan 2009 09:12

in outlook 2003, select tools/options/e mail options/advanced e mail options and make sure automatic name checking and suggest names when completing to, cc, bcc are both ticked.


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