PPRuNe Access - Problem Reporting
 

All,

If you encounter a problem or anomaly, please can you log the relevant information (time, date, browser, nature of problem, screenshot or text of error message etc.) here.

I know that in some cases that will require saving the error details until the site is accessible again, but any such efforts would be much appreciated.

Thanks

SD

You might get a lot of traffic in here!

Latest for me - constant Database error message from around 1230-1830BST today. Thought I'd been locked out.

Ditto frostbite's experiences.

Same here this morning, I assumed it was (rightly or wrongly) server overload.

Same here last few days using Safari on an iMac. Happened several times. Waited a few minutes and then able to get through.

Ditto on the Database Error.

Database Error
 

Using IE7 - Win XP - on Thurs 9 July unable to access PPrune between 7.00AM & 16.45 - Tried using two diff M/C's one SP2 and one SP3 - database error msg, in both instances.

Thanks

Concur, 'Database Error' all of Thursday 10th July until around 2000GMT

When searching for individual posts made by a specific poster, the link to the specific post often does not bring you to the post, but to the end of the thread. Which is annoying when the thread is 30-40 pages long!

Telstar, can you provide an example?

Ta

SD

Got the "database error" message most of yesterday.
At the time of this posting, the site is taking a very long time to open. About 15-30sec + "waiting for pprune.org"...

0735Z: one instance of 'cannot find server'. UK

Saab Dastard

I can. Search for a post by PPRuNe Towers. Then click on his username, drop down menu says "Find more posts by PPRuNe Towers". You then get a list of search results. He currently posted in one thread called "Growing evidence the downturn is upon us", if you click on the link that should bring you directly to his individual post, in this case it starts off with the sentence "Due to the nature of this forum....", it doesn't, it brings you to a seemingly random page.

Lots of "page not found" error messages last night.....

Mutt

Everytime I change topic or page, I am told to log in. It means that I get a lot of typing practice but is very infuriating. It only started happening a couple of weeks ago. Have I got a setting wrong or is this something new?

Roughly 0830-0950Z today, IE6 - lots of 'cannot find server' and 'database error' messages....:uhoh:

Again...:hmm:

Beags - seconded

Tried to log onto forum between 10.30 and 11.30 this morning.

Using Firefox had either "server not found", "database error" or "no data found - link is empty".

Using Opera no messages, just a blank page (have been trying Opera to see if it is any good).

:hmm:

Also in Germany and experienced the same problem, using Fire Fox, at the same time this mornin.:\

All,

Thanks for your reports - I won't respond often, but do rest assured that IB are checking this thread and using it to correlate with their log files to identify when, where and hopefully what the problem is and to fix it.

SD

Javascript 'error on page' in ie6 this am. Firefox is ok.

Bbc Radio 4
 

PPRUNE got a mention on R4 News this morning at 8 O'Clock - re QF depressureisation - not a explicit PP Ref but "A technical forum on the web" prepare for Server busy messages today - me thinks.

CAT III

Further to my last - error message reads:

Line:910
Char: 2
Error:object expected
code:0
URL:http://www.pprune.org/forums/newthre...newthread&f=13

Happens with 'reply' also, but only in IE

On normal page view it is

line:2121

If I turn off 'display script debugging' I am inundated with apparent script errors????'

EDIT: Appears to be a 'personal problem'.... as this is my laptop and it is ok. HOWEVER I also now have a XML parsing error when I try and start FFox on my desktop. Currently uninstalling FFox 3.0.1 and downloading ie7. Damn these aliens...........

EDIT2: IE7 and a reinstall of FF3 appear to have sorted whatever 'it' was.

There appears to be a time stamp problem in the The Really Really Boring And Totally Pointless Snippets Of Information Thread MK X,

Halfway through the day it reverts back to early morning.

cant access Jet Blast
 

Hi Not sure if its related but cant seem to access jet Blast
thnx:confused:
j

Have you been naughty?

That's what happened to me once.

Was thrown out of PPRuNe at 15.58 GMT and could not get back on. Message read "Database Error".

Logged in OK today but everytime I change pages I get asked to log in again ???
Log in again Ok but does same thing next time I change page.

Site Navigation.
 

- Three posts to day, updates fine - but as per prev - navigation between threads, is very slow. Its peculliar to PPRUNE - the rest of the "interweb" seems OK. (using IE7, Clone, Norton - BT Home Hub)

Thanks.

Ditto slow navigation and having to use 'refresh' a lot - not sure if it is a machine or site problem?? Posting v slow too.

BOAC,

It is a site problem, and there's an element of "don't hold your breath"...

SD

- have I got time to nip off and change a few napppes, then?:)

Is there a hint of resignation there.

Let's just say that if you don't want to see any DB errors or suffer the site slowdown problems, then you should move to the USA.

SD

- what, not another one?

The duplicity was not accidental. Neither is it this time.

Totally off topic.
 

Sick of the message I really do not have anything to contribute but I have to be a member to read things.

I just dumped a post in here so the message goes away for a while.

:ugh:

Slow and intermittent again today (1530-ish BST) - lots of 'Cannot Find Server' instances.

A right PITA!!

One thing I've noticed (F/F gives me a running update as to the loading of selected page) is the fact it's displaying "waiting for???" on most occasions this is due to the loading of an advertisement on selected page. Daz

Incredibly S-L-O-W & almost impossible to get onto Pprune today - all afternoon & evening.
When I do get on, change thread & its back to " Cannot find server"
Absolutely awful.