PPRuNe Access - Problem Reporting
 

All,

If you encounter a problem or anomaly, please can you log the relevant information (time, date, browser, nature of problem, screenshot or text of error message etc.) here.

I know that in some cases that will require saving the error details until the site is accessible again, but any such efforts would be much appreciated.

Thanks

SD

You might get a lot of traffic in here!

Latest for me - constant Database error message from around 1230-1830BST today. Thought I'd been locked out.

Ditto frostbite's experiences.

Same here this morning, I assumed it was (rightly or wrongly) server overload.

Same here last few days using Safari on an iMac. Happened several times. Waited a few minutes and then able to get through.

Ditto on the Database Error.

Database Error
 

Using IE7 - Win XP - on Thurs 9 July unable to access PPrune between 7.00AM & 16.45 - Tried using two diff M/C's one SP2 and one SP3 - database error msg, in both instances.

Thanks

Concur, 'Database Error' all of Thursday 10th July until around 2000GMT

When searching for individual posts made by a specific poster, the link to the specific post often does not bring you to the post, but to the end of the thread. Which is annoying when the thread is 30-40 pages long!

Telstar, can you provide an example?

Ta

SD

Got the "database error" message most of yesterday.
At the time of this posting, the site is taking a very long time to open. About 15-30sec + "waiting for pprune.org"...

0735Z: one instance of 'cannot find server'. UK

Saab Dastard

I can. Search for a post by PPRuNe Towers. Then click on his username, drop down menu says "Find more posts by PPRuNe Towers". You then get a list of search results. He currently posted in one thread called "Growing evidence the downturn is upon us", if you click on the link that should bring you directly to his individual post, in this case it starts off with the sentence "Due to the nature of this forum....", it doesn't, it brings you to a seemingly random page.

Lots of "page not found" error messages last night.....

Mutt

Everytime I change topic or page, I am told to log in. It means that I get a lot of typing practice but is very infuriating. It only started happening a couple of weeks ago. Have I got a setting wrong or is this something new?

Roughly 0830-0950Z today, IE6 - lots of 'cannot find server' and 'database error' messages....:uhoh:

Again...:hmm:

Beags - seconded

Tried to log onto forum between 10.30 and 11.30 this morning.

Using Firefox had either "server not found", "database error" or "no data found - link is empty".

Using Opera no messages, just a blank page (have been trying Opera to see if it is any good).

:hmm:

Also in Germany and experienced the same problem, using Fire Fox, at the same time this mornin.:\

All,

Thanks for your reports - I won't respond often, but do rest assured that IB are checking this thread and using it to correlate with their log files to identify when, where and hopefully what the problem is and to fix it.

SD