Wikiposts
Search
Computer/Internet Issues & Troubleshooting Anyone with questions about the terribly complex world of computers or the internet should try here. NOT FOR REPORTING ISSUES WITH PPRuNe FORUMS! Please use the subforum "PPRuNe Problems or Queries."

Ok, I need help

Thread Tools
 
Search this Thread
 
Old 8th Nov 2002, 05:06
  #1 (permalink)  
Thread Starter
 
Join Date: Jan 2000
Location: Canada
Posts: 57
Likes: 0
Received 0 Likes on 0 Posts
Ok, I need help

After almost 8 hours of trying to fix my daughters computer, I give up.....I have no idea where to find the proper driver!

the problem:


PCI Mass Storage Controller
Unknown
This Device Has a Problem: Code=28 (0x1C)
The drivers for this device are not installed correctly. To install the driver
for this device, click the Driver tab, and then click Update Driver.


Well, I tried that with every CD that I got with this &*^$@ machine and none seem to have the right driver.

Help!
Azure is offline  
Old 8th Nov 2002, 05:31
  #2 (permalink)  
 
Join Date: Nov 1999
Location: Aus
Posts: 764
Received 2 Likes on 2 Posts
Hope this helps

You may find the driver you require is located here
olderairhead is offline  
Old 8th Nov 2002, 06:30
  #3 (permalink)  
Thread Starter
 
Join Date: Jan 2000
Location: Canada
Posts: 57
Likes: 0
Received 0 Likes on 0 Posts
Thanks for the link, nothing seems to work so far, try again in the morn.
Azure is offline  
Old 8th Nov 2002, 09:22
  #4 (permalink)  
 
Join Date: Mar 2000
Location: England
Posts: 97
Likes: 0
Received 0 Likes on 0 Posts
Question

Can you give us a bit more info Azure. What type of device is it ? I had a problem with "mass storage" that turned out to be my digital camera. Have you looked in "device manager" to see if any devices have yellow exclamation marks by them as sometimes removing and re-installing will sort it out.

Have you tried "system restore" to a date when it was all working ok. Don't know if that would work if the driver's gone, may be a corrupted registry.

If you can give us more detail then maybe someone with more knowledge than me can help you
Scallywag is offline  
Old 9th Nov 2002, 23:13
  #5 (permalink)  
Thread Starter
 
Join Date: Jan 2000
Location: Canada
Posts: 57
Likes: 0
Received 0 Likes on 0 Posts
That's one of my problems, I don't know which device is giving me the headache. If I knew that I would stand a better chance of finding the driver. I tried to delete it, when I restart windows detects it, loads it, and I stuck with the same problem. Otherwise the computer seems to run fine, but I like a clean start.

Sometime ago, someone posted a link to a "filefix" type of program that could be downloaded. I lost the bookmark, anyone know where I could find it? "win98 se."
Azure is offline  
Old 10th Nov 2002, 06:37
  #6 (permalink)  

Plastic PPRuNer
 
Join Date: Sep 2000
Location: Cape Town
Posts: 1,898
Received 0 Likes on 0 Posts
Goto Start/Run - type MSINFO32 <ENTER>
Expand "Components" and click on "Problem Devices"
Tell us exactly what it says and maybe we can make a start!
Mac the Knife is offline  
Old 13th Nov 2002, 03:29
  #7 (permalink)  
 
Join Date: Nov 1999
Location: HKG
Posts: 38
Likes: 0
Received 0 Likes on 0 Posts
What hardware do you have, i.e. motherboard and such, and have you updated the BIOS and/or other drivers recently?.

"PCI mass storage controller" sounds like a RAID controller - either onboard or as a PCI card. However, it could be anything - and something unlikely! What chipset and version does the motherboard have? E.g. VIA KT333 / Intel i850

I have recently updated the BIOS on my Gigabyte board, and now an "unknown device" has been detected. Naturally Windows cannot find the driver, and I've tried everything in my arsenal of info filed under "previous-failures,-problems-and-cock-ups"
Squiddley is offline  

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service

Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.