Palm Hotsync Problems.
Thread Starter
Joined: Dec 1999
Posts: 525
Likes: 1
From: Brisbane Australia
Palm Hotsync Problems.
My near new Palm 500 doesn't seem to want to Hot sync anymore. It did intermittently but won't at all now. According to Palm, there was a static problem with them but by getting a new cradle, which I have done, should cure the problem. It hasn't. It goes through a USB connection which works with other appliances okay. Palm say it is my computer. I am running Windows 2000 on a laptop. Does anyone have any ideas?
Joined: Nov 2000
Posts: 2,018
Likes: 73
From: Pewsey, UK
EPIRB :
Is it an M500 or M515 ? If it's a 515 I'll swap my Vx which Hotsyncs a treat
Seriously, try to track the source of the problem. You say you've tried a new cradle. Try these steps / answering these questions :
1. Did HotSync EVER work reliably ? If so when did it stop ?
2. Have you installed the Palm-supplied drivers for the cradle ?
3. Is the PSU for the cradle working ? I.E. does the Palm charge up when it's sat in the cradle ?
4. Have you tried HotSync via IR ? If so, did it work properly ? If not, what happened ? ( Instructions to set this up are somewhere in the Palm documentation ).
5. Is there a USB to serial adapter supplied ? Can you see if it works via the serial port ?
Give those a try then see what happens.
Is it an M500 or M515 ? If it's a 515 I'll swap my Vx which Hotsyncs a treat
Seriously, try to track the source of the problem. You say you've tried a new cradle. Try these steps / answering these questions :
1. Did HotSync EVER work reliably ? If so when did it stop ?
2. Have you installed the Palm-supplied drivers for the cradle ?
3. Is the PSU for the cradle working ? I.E. does the Palm charge up when it's sat in the cradle ?
4. Have you tried HotSync via IR ? If so, did it work properly ? If not, what happened ? ( Instructions to set this up are somewhere in the Palm documentation ).
5. Is there a USB to serial adapter supplied ? Can you see if it works via the serial port ?
Give those a try then see what happens.
Joined: Feb 2001
Posts: 274
Likes: 0
From: Location, Location
I had a Palm III (want to swap that, Nr? 
) that stopped synch-ing after I accidentally deleted a 'note' from the notes folder in Outlook that profiled my PC to the handheld...
Jus' a thought
Hersh
) that stopped synch-ing after I accidentally deleted a 'note' from the notes folder in Outlook that profiled my PC to the handheld...Jus' a thought
Hersh
