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Connecting Samsung Galaxy by usb

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Old 3rd January 2023 | 15:54
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Connecting Samsung Galaxy by usb

For ages I've been able to connect my old Galaxy A5 to my laptop using the USB cable - normally just plug it in and I get all teh prompts I need

recently been having issues - sometimes the PC sees the phone and sometimes it doesn't - any ideas? tried different cables but same issue
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Old 3rd January 2023 | 16:53
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It could be the connector on the phone is failing.
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Old 4th January 2023 | 08:10
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yeah - its quite old......................
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Old 4th January 2023 | 16:19
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All of our household phones are Samsung, and have been for many years.
Over time, I have learnt that some Samsung phones are fussy about connections. One of the usb sockets on my desktop accepts everything other than Samsungs. The Samsung phones won't use at least two of our leads. Getting the right lead in to the right socket can be a real pain.
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Old 4th January 2023 | 16:49
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and don't mention the "moisture in socket " warning..............
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Old 4th January 2023 | 18:30
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[Might be related]
My eight year old MotoX has (had) finicky cable preference.
Turned out the micro USB port had accumulated some pocket lint.
Bright light, high power magnifying glass and a toothpick* later, cables seat properly.

(* Plastic toothpick from a Swiss army knife. It's flat sided.)
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Old 5th January 2023 | 15:12
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That worked! I can now see the phone on my PC

But I think there's something wrong with the OS on the phone itself

I connect , the PC sees various folders but now claims they are all EMPTY - which they clearly are not
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Old 5th January 2023 | 16:14
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Is connection by bluetooth an option?
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Old 5th January 2023 | 16:37
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What worked?

When I connect mine, an option shows up "Use USB for".
Choices of:
'Charging only'
'Transfer Files (MTP)'
'Transfer photos (PTP)'
Do you see those choices (or something like it)?
I use MTP
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Old 5th January 2023 | 18:33
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Originally Posted by Asturias56
That worked! I can now see the phone on my PC

But I think there's something wrong with the OS on the phone itself

I connect , the PC sees various folders but now claims they are all EMPTY - which they clearly are not
I had that on IPad - PC, and needed to respond to a message on the Ipad to 'Allow' access by the PC, then the files appeard.
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Old 6th January 2023 | 07:50
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Originally Posted by Clay_T
What worked?

When I connect mine, an option shows up "Use USB for".
Choices of:
'Charging only'
'Transfer Files (MTP)'
'Transfer photos (PTP)'
Do you see those choices (or something like it)?
I use MTP
Cleaning the port seemed to help but I don't get any choices

Previously I'd get a message on the phone asking if I wanted to connect using USB - and maybe a message on the PC saying "usb device detected" - but neither appears now
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Old 6th January 2023 | 08:02
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Originally Posted by Asturias56
Cleaning the port seemed to help but I don't get any choices

Previously I'd get a message on the phone asking if I wanted to connect using USB - and maybe a message on the PC saying "usb device detected" - but neither appears now
Some USB cables supplied with mobile phones only have the power supply pins connected for charging and don't support a data connection. They're not that common but sod's law says that when you're trying to diagnose a dodgy cable, the first spare cable you try will also be a dud. It caught me out once.
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