Samsung Phone browser tabs crashing
Thread Starter
Samsung Phone browser tabs crashing
My wife is struggling to access the internet via the Samsung Internet browser on her phone. All of her tabs crash after a min as they fail to refresh upon opening. The issue seems to be just with the browser, WhatsApp messages are still coming in and it makes no difference whether trying to use the phone network or use the home wireless broad band connection. I have been into her browser settings and cleared data and cache, stopped the browser and rebooted the phone and it still doesn't want to play.
Phone is a J3 or J4, I forget which. It reports all updates done, last update is some months ago and it was all good until a few days ago.
What else might need tweaking?
Thanks
Rans6,
Phone is a J3 or J4, I forget which. It reports all updates done, last update is some months ago and it was all good until a few days ago.
What else might need tweaking?
Thanks
Rans6,
Thread Starter
ps I went to the playstore and tried to install a different browser. It accessed the store apparently OK and appeared to download Brave but it failed to install it, no error was flagged up, it just got to the end of getting it and then stopped.
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It may be a resource problem. Go to Settings, Battery and Device Care, then check storage and memory. You can use the Optimise now option to see what it clears up. If Memory is tight then click on it to see what is using it. Use Clean now option. If storage is short then look to delete apps or move them to an SD card. Most J3/J4 support SD cards. Good luck.
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