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Can only download one attachment at a time ...

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Can only download one attachment at a time ...

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Old 17th April 2020 | 15:20
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Dog Tired
 
Joined: Oct 2001
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From: uk
Can only download one attachment at a time ...

...without restarting AOL.

If I have more than one email with attachments, trying to download a second attachment results in nothing. Have to exit AOL and re-enter, then I can get it.

What do you think ?

Should add : Windows 10.
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Old 17th April 2020 | 18:58
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I know nothing of AOL, other than I will never use it, it was ghastly decades ago and I doubt that the passage of time has improved it much, and you don't say if it ever worked or whether its a web browser or whether you are using a mail app, however:-

Any weirdness with a web browser, clear cache and if that fails cookies, or just do both. You will lose any saved logins when you clear cookies.

Good luck.

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Old 18th April 2020 | 11:47
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Dog Tired
 
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From: uk
Thank you Jim. I did the cookies and cache but it still does not work properly. It used to...
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Old 18th April 2020 | 20:04
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It's been ages since I've used AOL, so I cannot comment on the problem itself. Could you be more specific and explain how your e-mail is set up? Are you accessing it through your browser or are you using a specific e-mail program?
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Old 19th April 2020 | 00:55
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Try a different browser, what one are you using.?

google [internet explorer allow multiple downloads]

The results are very version specific and I won't quote any here.

IE has options to set limits on the number of simultaneous downloads. Might be worth checking.

Uninstall and re-install browser. (save bookmarks somewhere that you can recover them from).

Check OS integrity with (admininstrator command window needed as I recall) -

sfc /scannow

???
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Old 19th April 2020 | 10:36
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Dog Tired
 
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From: uk
Thank you again for your kind efforts. Unfortunately, I am unable to comply with your suggestions as I am too thick. I'll just live with it....
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