Windows 10 stuck in a loop
Thread Starter
Joined: Dec 2004
Posts: 733
Likes: 2
From: Andalucia
Windows 10 stuck in a loop
Best way I can describe it.
Windows 10 home fully updated and a fresh install on a new computer so not an upgrade from a previous version. It's been running well for about a year.
It is set up for two users.
Last Friday it crashed all on it's own while nobody was using it. I think it was on the BBC News home page (Firefox) and monitoring e-mail (thunderbird).
It was showing the standard windows wallpaper and a handful of shortcuts.
It said that an app had caused a browser crash and it was unable to sign on to Microsoft and it had reset to a local log in and edge.
Nothing is missing and I can reset everything back to how I have it and all works perfectly.
When I shut down however all is lost and I revert to the standard wallpaper etc.
How can I break out of this, reset my profile so that after spending a considerable time rebuilding I don't loose all.
My wife's log in works normally throughout.
I hope I am clear.
Windows 10 home fully updated and a fresh install on a new computer so not an upgrade from a previous version. It's been running well for about a year.
It is set up for two users.
Last Friday it crashed all on it's own while nobody was using it. I think it was on the BBC News home page (Firefox) and monitoring e-mail (thunderbird).
It was showing the standard windows wallpaper and a handful of shortcuts.
It said that an app had caused a browser crash and it was unable to sign on to Microsoft and it had reset to a local log in and edge.
Nothing is missing and I can reset everything back to how I have it and all works perfectly.
When I shut down however all is lost and I revert to the standard wallpaper etc.
How can I break out of this, reset my profile so that after spending a considerable time rebuilding I don't loose all.
My wife's log in works normally throughout.
I hope I am clear.
Joined: Nov 2015
Posts: 317
Likes: 0
From: Here
If no-one here can help you, as per another thread why not start an on-line echat session with Microsoft?
https://support.microsoft.com/en-gb/contactus/
https://support.microsoft.com/en-gb/contactus/
Joined: Nov 2011
Posts: 24
Likes: 5
From: Hillsgrove
I don't think Phil was referring to media-based recovery. System Restore is enabled by default on clean installs of Win10 Home (I just checked one).
Click Start, then type rstrui and hit Enter. Then click Next and see if it lists any times prior to the trouble first occurring.
Click Start, then type rstrui and hit Enter. Then click Next and see if it lists any times prior to the trouble first occurring.
Thread Starter
Joined: Dec 2004
Posts: 733
Likes: 2
From: Andalucia
I stand corrected, should I say that it is not obvious instead ? If one goes about restore in the conventional way then it only seems to be available to a system updated from 7.
Not to worry I have solved it my way which was to create a new user for myself and delete the old one. That has worked but is an enormous amount of fiddling about.
Not to worry I have solved it my way which was to create a new user for myself and delete the old one. That has worked but is an enormous amount of fiddling about.
Plastic PPRuNer
Joined: Sep 2000
Posts: 1,902
Likes: 0
From: Rochechouart, France
Yes, fixing a corrupted user profile is a pain in the ass - often quicker to do as you have done. Only trouble is that you can't reuse the old name without a bit of tinkering in the Registry.
Mac
PS: Never managed to get System Restore to do what it says on the tin.
Mac
PS: Never managed to get System Restore to do what it says on the tin.
Joined: Sep 2006
Posts: 638
Likes: 18
From: South Oxfordshire
That's strange, Mac. System Restore has saved my bacon on a number of occasions over the years on most of the Windows versions in which it is available, with no fuss. Shame it can't also fix fried motherboards!
