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I would say that you didn't want to do that!

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I would say that you didn't want to do that!

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Old 18th August 2017 | 05:53
  #21 (permalink)  
 
Joined: May 2009
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From: YMML
Rivets, you won't lose Win10 - once a system has been upgraded to Win10 it has "digital entitlement" to Win10. MS keeps a hardware "fingerprint" on record and uses that to "authenticate" the system, meaning if you reinstall Win10 this fingerprint is used as the means of authentication rather than you (or the firmware) providing the key. There is no "proper key".
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Old 19th August 2017 | 23:32
  #22 (permalink)  
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From: The Smaller Antipode
...........from Microsoft technical and telling him his computer was being attacked.
My call came this morning, not from Microsoft but from my local ISP, heavy Indian accent and anyway totally unreadable due to the volume of noise in the background, sounded like a busy Indian restaurant.

I asked the caller to hang on, and placed the telephone down in front of the active TV.

One hour later there was no one on the line - what should I do ?
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Old 23rd August 2017 | 09:21
  #23 (permalink)  
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From: Berkshire, UK
the stuffed machine is now back up and running Win10. Thanks to all who helped me sort it out.

As an aside, the owner is quite hostile to the notion that LibreOffice might be used instead of Excel !!!. When the machine was new he needed access to a spreadsheet and the information in it from his previous machine. AT the time that machine was US, the hard disk had ground to a halt after 13 years of whirring around. I took the drive out of the machine and we warmed it in an oven, just enough to soften the congealed oil in the bearings but not enough to cook the unit and then I popped it into my disc caddy and sucked the necessary data from it before it cooled down. I then showed him the spreadsheet opened up in LibreOffice but he still insisted on spending hard earned on a new copy of MS Office, bought on line and installed without backup/recovery. Lost it all.

Just to assist like, I have installed LibreOffice for him, just got to persuade him to try it........
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Old 23rd August 2017 | 10:30
  #24 (permalink)  
Chief Tardis Technician
 
Joined: Jan 2001
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From: Western Australia S31.715 E115.737
You should get your friend to contact his credit card company, tell the he got scammed and they will reverse the transaction.

A guy I work with got caught by the same scam, and we told him to do that. They did a reversal on the spot.
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