Outlook 2000 probs
Thread Starter
Joined: Jan 2002
Posts: 369
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From: UK
Outlook 2000 probs
The other day I had one of those blue screen crash things, I rebooted and allowed norton to fix the lost chains etc but ever since Outlook will only put up the splash screen. If you look at the tasks outlook is listed either as -Microsoft Outlook or Microsoft(R) Outlook(R) 2000. I have Run a virus scan, used scanpst.exe uninstalled and reinstalled outlook all with no joy. I have run out of suggestions now failing a reformat but I cant remember all my email passwords. I do have another profile on this computer that appears to work ok but again that has none of my email addresses in it. Any suggestions would be appreciated.
Joined: Feb 2000
Posts: 542
Likes: 0
From: asia
If you use the preview pane in Outlook by default, and the first item in the mailbox is corrupt (which could have been caused by the crash), then this can occur. There is an easy fix in the Msoft knowledge base, but will have to find it for you.
More later.
More later.
Last edited by stickyb; 23rd June 2002 at 04:30.
Joined: Feb 2000
Posts: 542
Likes: 0
From: asia
Found the info for you.
Try Outlook 97
Outlook 98
Outlook 2000
Try the /safe option first.
Hope this helps
Try Outlook 97
Outlook 98
Outlook 2000
Try the /safe option first.
Hope this helps
