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Apple scam?

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Old 15th Oct 2015, 19:30
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Apple scam?

Has anyone else received this email from 'Apple Support'?

Dear Costumer,

The following changes to your Billing Apple ID were made on 15 October 2015 at 10:20:17 (GMT):
If you did not make these changes or if you believe an unauthorised person has accessed your account, .

You should update your billing at My Apple ID account page at https:/id.apple.com/account.

Sincerely,


Apple Support
Apparently they think that I'm a costumer (a person or company that makes or supplies theatrical or fancy-dress costumes).
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Old 15th Oct 2015, 21:15
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No, I didn't receive an email but ......

.... Last Saturday morning I received a "Microsoft Security" telephone call from an English-speaking Indian about a virus on my computer ...

.... told them I didn't have Microsoft and put the phone down.

..... Monday afternoon rinse and repeat from "Apple Security"

Some folk have nothing better to do with their time at present, methinks.
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Old 15th Oct 2015, 22:36
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.... Last Saturday morning I received a "Microsoft Security" telephone call from an English-speaking Indian about a virus on my computer ...
I used to think that I was the only one so privileged as to get this kind of crap.

For variation on a theme, we've received persistent phone calls over the past several years - sub continental accent - from the "Australian Government" asking if we have solar panels on our roof. I've no idea what this is leading to because I am so peed off with this that I now hang up after they are unable to tell me which department of the 'Australian Government' they represent.

One of them rang me back 4 times last Saturday morning!

One day when I am in the mood, I simply must let this travel to a more educated conclusion.

They really must think we are totally ignorant, stupid or worse.

Our phone numbers are also on the Australian Do Not Call register, but that seems to make no real difference.
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Old 16th Oct 2015, 09:46
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Next time lead them on, and tell them that you also have them on the north facing walls of the shed, house and fence and that on a bad day, you only produce 10 giga watts (3phase of course), but yiu are in the market for new generation 415 volt 3phase batteries...
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Old 16th Oct 2015, 12:13
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I normally reply by saying that I was glad they had called because it takes ages for my PC to boot up!

On being asked to boot up I tell them to stand by whilst doing so.

I then start to cut the grass or carry out some other menial time consuming task, popping back to the phone every five minutes. I say "Are you still there, I did tell you that it took ages to boot up!"

After about 30 minutes they give up!!

.......and keeping them holding on stops them calling other people!!
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Old 16th Oct 2015, 13:18
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My best boot time was 18 minutes then I have terrible trouble with it, pressing the wrong buttons, making typing errors and then accidentally pressing the reset switch. The supervisor was not impressed. I consider it my duty to keep them away from real victims as much as possible and to waste as much phone time for them. Silly things entertain the retired.
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Old 16th Oct 2015, 13:34
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i got a really clever one this morning, it was rather convincing. It arrived at 1020.

The initial email (all on apple type background) confirming that i had made a purchase of PRO PILOT HD - a sat nav type thing for £34.99. There was a button at the bottom for me to press if i wanted to cancel the purchase. Even the address of the sender was believable.

As it looked legit and I dont normally spend more than £0.79 without breaking into a sweat I was rather purturbed. So i clicked on it and it took me to an apple id login page.

Foolishly I entered my apple id and password into that page and it took me to a further page which wanted all my credit card details and address in order to process the refund.

As i was doing this, a little voice of suspicion told me it sounded a bit off. I thought that it could only have been the wife that had ordered something like this. I went to the app store and confirmed that I had not ordered or downloaded the above app. It does exist however, which makes it even more plausible.

Anyhow, I cleared the page, and also changed my apple password as a matter of urgency.

Once I had done this, I thought i had better have a look at this whole thing again.

So you click on the link from your email, it takes you to the login page. You can enter any old nonsense in there (in the apple id and password section) and it sends you through to the 'refund' page - confirming that it is indeed a scam.


I was rather surprised that i almost got sucked into this one as i am normally quite alert to crap like this. I was annoyed that I hadn't spotted it sooner.

I know it's stating the obvious, but please be cautious with stuff like this. I suppose the first alarm should have gone off when Apple offered to refund something!!!!
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Old 16th Oct 2015, 14:08
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Originally Posted by the_flying_cop
I know it's stating the obvious, but please be cautious with stuff like this. I suppose the first alarm should have gone off when Apple offered to refund something!!!!
Now, now. I got a $2.99 refund from Apple after the author of the app I bought withdrew it from the store. The app was an ad blocker and the author, for some reason, started to feel sorry for the ad makers. Idiot!
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Old 16th Oct 2015, 22:15
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Originally Posted by Airclues
Has anyone else received this email from 'Apple Support'?



Apparently they think that I'm a costumer (a person or company that makes or supplies theatrical or fancy-dress costumes).
We've had a couple of similar mails. The link takes you to what looks like a legit apple page. It's quite good. No typos, I'm pretty sure that the embedded links within that page take one to genuine apple services. But, the page you go to wants all the normal guff (log on, Apple ID etc) plus the credit card details you use at the apple store (itunes, in this case.)

Total scam. Apple were quite interested in it. We also reported the scam to the police cybercrime unit. The cop welcomed the report, but admitted there probably wasn't a lot they could do.
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