Wikiposts
Search
Computer/Internet Issues & Troubleshooting Anyone with questions about the terribly complex world of computers or the internet should try here. NOT FOR REPORTING ISSUES WITH PPRuNe FORUMS! Please use the subforum "PPRuNe Problems or Queries."

Odd Acrobat problem

Thread Tools
 
Search this Thread
 
Old 9th Jan 2014, 16:13
  #1 (permalink)  
Thread Starter
 
Join Date: Mar 2004
Location: Midlands
Posts: 186
Received 0 Likes on 0 Posts
Odd Acrobat problem

When trying to open pdf files from the interweb the memsahib often gets a blank screen with a blue box what says Adobe Acrobat on the top, has a large blue question mark inside the box and an 'OK' button that does nothing at all. She is running IE11, I can go to the same sites and open the files without any problems with my trusty old IE9.
This is really annoying 'cos she is trying to download some new recepies what sound wonderful.
Anyone seen this before and know how to fix?
I suppose I could force her back to IE9, or load Adobe Reader in place of her Acrbat 9.
Tone is offline  
Old 9th Jan 2014, 16:22
  #2 (permalink)  
 
Join Date: Jun 2001
Location: Wherever someone will pay me to do fun stuff
Posts: 1
Likes: 0
Received 0 Likes on 0 Posts
Not something I've seen but that won't stop me offering a thought.....

Is your good lady using Win 7 or 8.1? If 7 I'm thinking uninstall and reinstall the Acrobat software.
LookingForAJob is offline  
Old 9th Jan 2014, 16:29
  #3 (permalink)  
 
Join Date: Jul 2008
Location: uk
Posts: 894
Likes: 0
Received 0 Likes on 0 Posts
Try using Foxit instead.

PDF Reader | PDF Viewer | Foxit Reader
vulcanised is offline  
Old 9th Jan 2014, 16:35
  #4 (permalink)  
Thread Starter
 
Join Date: Mar 2004
Location: Midlands
Posts: 186
Received 0 Likes on 0 Posts
Were both on W7.
I will give the Firefoxy a go and see what happens.
Quick update - just tried Firefox and everything is OK. Looks like an IE11 / Acrobat problem.

Last edited by Tone; 9th Jan 2014 at 16:47.
Tone is offline  
Old 9th Jan 2014, 21:37
  #5 (permalink)  
 
Join Date: Aug 2002
Location: Earth
Posts: 3,663
Likes: 0
Received 0 Likes on 0 Posts
I'm thinking uninstall and reinstall the Acrobat software.
Agreed.... I'd say try that....
mixture is offline  
Old 10th Jan 2014, 16:34
  #6 (permalink)  
 
Join Date: Jan 2008
Location: Timbuktu
Posts: 962
Likes: 0
Received 0 Likes on 0 Posts
Acrobat 9 is a bit old and might not be compatible with the latest IE...?
Booglebox is offline  
Old 10th Jan 2014, 18:35
  #7 (permalink)  
Thread Starter
 
Join Date: Mar 2004
Location: Midlands
Posts: 186
Received 0 Likes on 0 Posts
Yes, it seems to be a case of a problem mixing old & new. Acrobat only gets updated if you buy another version, IE updates seem to get stuffed down yer throat whether you need them or not.
Tone is offline  

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service

Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.