Photobucket problems.
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Join Date: May 2004
Location: Granada, Spain
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Photobucket problems.
Is anyone else having problems with Photobucket?
About 90% of my pictures in the bucket have been replaced by an error message stating that 'This person has moved or deleted this picture'
My library still shows the same number of pictures in the default album as always and the linking codes for each picture can still be copied. These codes do not appear to have been corrupted.
Been having other problems as well which may or may not be related... my Acer Aspire M1600 desktop PC runs Vista Home premium, has 1Gb of DDR ram and a 250Gb Sata harddrive. Of late my Logitech optical mouse has developed a mind of its own; drifting all over the place and opening desktop windows all over the place. I have run full system scans using Avast Free, Malwarebytes and Superantispyware all come back clean apart from the usual tracking cookies which I have removed.
Really clueless now... any suggestions... Please!!!?
About 90% of my pictures in the bucket have been replaced by an error message stating that 'This person has moved or deleted this picture'
My library still shows the same number of pictures in the default album as always and the linking codes for each picture can still be copied. These codes do not appear to have been corrupted.
Been having other problems as well which may or may not be related... my Acer Aspire M1600 desktop PC runs Vista Home premium, has 1Gb of DDR ram and a 250Gb Sata harddrive. Of late my Logitech optical mouse has developed a mind of its own; drifting all over the place and opening desktop windows all over the place. I have run full system scans using Avast Free, Malwarebytes and Superantispyware all come back clean apart from the usual tracking cookies which I have removed.
Really clueless now... any suggestions... Please!!!?
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Thanks guys for the reply...
The mouse is powered via the USB connection...
Just as an update... I did a system restore back to the 6th Dec before the last batch of Windows updates. That didn't solve the problem! Have downloaded the latest software update for the mouse... Problem is intermittent so I wont know if its fixed for a while... or at least until it happens again!
Would be nice if one could contact photobucket to report the problem but all there appears to be is pages of Knowledge Base type material, none of which seem particularly relevant... ah well....
The mouse is powered via the USB connection...
Just as an update... I did a system restore back to the 6th Dec before the last batch of Windows updates. That didn't solve the problem! Have downloaded the latest software update for the mouse... Problem is intermittent so I wont know if its fixed for a while... or at least until it happens again!
Would be nice if one could contact photobucket to report the problem but all there appears to be is pages of Knowledge Base type material, none of which seem particularly relevant... ah well....
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With no way to meet the photobucket problem head to head with their geeks, I left a message on their Facebook page...
A little after 6pm this evening I got these replies...
"There is a known issue that we are aware of and working to address. If I hear an update I will pass it along to you. In the meantime, I have applied three free months of Plus 20 to your account".
and again ten minutes later this...
"I believe this issue has been fixed!"
And it has... all the pics are properly restored...
The combination of the loss of the bucket and the runaway mouse has led to a very trying day of multiple full scans with anti virus and anti-malware solutions.
As a last resort (and perhaps it should have been my first resort given that in the event the snags were not related,) was to do a system restore back to the 6th Dec before the last lot of M'soft Updates were applied. I also deleted the original mouse driver software and re-installed the latest version from Logitech. The runaway mouse seems satisfied with my actions and is now on its best behaviour. So hopefully alls well that ends well...
A little after 6pm this evening I got these replies...
"There is a known issue that we are aware of and working to address. If I hear an update I will pass it along to you. In the meantime, I have applied three free months of Plus 20 to your account".
and again ten minutes later this...
"I believe this issue has been fixed!"
And it has... all the pics are properly restored...
The combination of the loss of the bucket and the runaway mouse has led to a very trying day of multiple full scans with anti virus and anti-malware solutions.
As a last resort (and perhaps it should have been my first resort given that in the event the snags were not related,) was to do a system restore back to the 6th Dec before the last lot of M'soft Updates were applied. I also deleted the original mouse driver software and re-installed the latest version from Logitech. The runaway mouse seems satisfied with my actions and is now on its best behaviour. So hopefully alls well that ends well...
