Wikiposts
Search
Computer/Internet Issues & Troubleshooting Anyone with questions about the terribly complex world of computers or the internet should try here. NOT FOR REPORTING ISSUES WITH PPRuNe FORUMS! Please use the subforum "PPRuNe Problems or Queries."

Random rebooting XP

Thread Tools
 
Search this Thread
 
Old 5th Apr 2013, 02:52
  #1 (permalink)  
Thread Starter
 
Join Date: Jun 2010
Location: Brisbane, Australia
Posts: 304
Likes: 0
Received 0 Likes on 0 Posts
Random rebooting XP

I'm running Windows XP, and intend to for some time, but recently I've been having an ongoing problem...

The computer randomly re-boots, sometimes not for a couple of hours, other times it keeps rebooting so often it doesn't actually get completely restarted in time for the next reboot.

No warning, just suddenly the screen goes black for a couple of seconds, and the system starts rebooting!

Any ideas!!

Last edited by EW73; 5th Apr 2013 at 02:53.
EW73 is offline  
Old 5th Apr 2013, 06:03
  #2 (permalink)  

Plastic PPRuNer
 
Join Date: Sep 2000
Location: Cape Town
Posts: 1,898
Received 0 Likes on 0 Posts
Checkout the reset button and wiring in the case

Last edited by Mac the Knife; 5th Apr 2013 at 06:04.
Mac the Knife is offline  
Old 5th Apr 2013, 06:04
  #3 (permalink)  
 
Join Date: Sep 2002
Location: Central Scotland
Posts: 64
Likes: 0
Received 0 Likes on 0 Posts
There was a known software problem with Windows doing just that - can't remember if it was win7 or XP. I had a similar problem on one of my Computers and managed to fix it with a download after a search on the net. Seems to be a not uncommon problem.

Try googling "win xx constant or repeated rebooting".
jgs43 is offline  
Old 5th Apr 2013, 08:07
  #4 (permalink)  
 
Join Date: Feb 2006
Location: Germany
Posts: 919
Received 5 Likes on 3 Posts
Random rebooting XP

Could also be temperature related, check processor and vents are dustfree, if using a vakumcleaner, prevent vents from turning with a toothpick, otherwise current my be produced and harm the computer.
Flying Bull is offline  
Old 5th Apr 2013, 08:36
  #5 (permalink)  
 
Join Date: Aug 2002
Location: Earth
Posts: 3,663
Likes: 0
Received 0 Likes on 0 Posts
vakumcleaner
nooooooooo !

Do not put a vacuum cleaner anywhere near the insides of a computer.

Get hold of an invertible can of compressed air..... readily available these days, and use that to get rid of the dust.
mixture is offline  
Old 5th Apr 2013, 10:50
  #6 (permalink)  
Per Ardua ad Astraeus
 
Join Date: Mar 2000
Location: UK
Posts: 18,579
Likes: 0
Received 0 Likes on 0 Posts
EW - does it do it in Safe Mode?

It sounds as if you have some error causing the reboot and you will never find out what it is UNLESS you:

Go to Start Menu/Control Panel/System/System Properties/Advanced

and

Uncheck "Automatically restart" option.

You should then be able to either see the error causing this or look at the system log to see it.
BOAC is offline  
Old 5th Apr 2013, 11:38
  #7 (permalink)  
 
Join Date: Jul 2008
Location: uk
Posts: 894
Likes: 0
Received 0 Likes on 0 Posts
Worth gently tapping down any chips such as RAM which are socketed.
vulcanised is offline  
Old 5th Apr 2013, 13:20
  #8 (permalink)  
 
Join Date: Mar 2010
Location: LHR 09L. 6 miles out
Age: 62
Posts: 50
Likes: 0
Received 0 Likes on 0 Posts
All the above with power off.
Run a disk check with both options selected.
Normal malware and AV of course.
Reinstall the graphics drivers.
Helix Von Smelix is offline  
Old 5th Apr 2013, 13:31
  #9 (permalink)  
 
Join Date: Jul 2010
Location: East sussex
Posts: 624
Likes: 0
Received 0 Likes on 0 Posts
Had the same problem a few years ago with an Avent laptop running xp. Was still under warranty, sent for repair, seems the problem was with the memory chips. Ran fine after replacement.

Daz

Last edited by dazdaz1; 5th Apr 2013 at 13:33.
dazdaz1 is offline  
Old 5th Apr 2013, 15:46
  #10 (permalink)  
 
Join Date: Jan 2012
Location: .
Posts: 2,173
Likes: 0
Received 0 Likes on 0 Posts
it could be almost anything - bad hard drive / motherboard / memory / PSU / overheating.......even a virus.

When the machine restarts keep tapping the F8 key, and from the menu choose the option which reads something like "do not restart on system failure"
Next time if goes wrong it shouldn't reboot, but should leave an error message on screen. Give us the ENTIRE message including any STOP! warnings
Milo Minderbinder is offline  
Old 5th Apr 2013, 21:09
  #11 (permalink)  
 
Join Date: Sep 2004
Location: Berkshire, UK
Posts: 812
Likes: 0
Received 15 Likes on 6 Posts
My Ubuntu loaded Core i7 machine does exactly the same, not often, maybe a couple of times a month. Has been like it since new nearly 3 years ago. It is not a heat thing, the machine has been known to do it within moments of power up in the morning but can do it after running for many hours.

I assume that the "keep hitting f8" is a BIOS thing and so should be applicable to my system as well?

Rans6.......
rans6andrew is offline  
Old 5th Apr 2013, 21:15
  #12 (permalink)  
 
Join Date: Jan 2012
Location: .
Posts: 2,173
Likes: 0
Received 0 Likes on 0 Posts
no - the F8 boot is a Windows boot routine

if its been doing it from new, my first guess would be faulty voltage regulation on the motherboard
why didn't you fix it when it still had a warranty?
Milo Minderbinder is offline  
Old 6th Apr 2013, 03:57
  #13 (permalink)  
Psychophysiological entity
 
Join Date: Jun 2001
Location: Tweet Rob_Benham Famous author. Well, slightly famous.
Age: 84
Posts: 3,273
Received 37 Likes on 18 Posts
And of course your capacitors near the CPU. The clue is the brown stuff seeping from the pressure slits in the ends.


I changed those for 105 degrees c caps - slightly bigger than the originals.

Sorted.
Loose rivets is offline  
Old 7th Apr 2013, 07:43
  #14 (permalink)  
Thread Starter
 
Join Date: Jun 2010
Location: Brisbane, Australia
Posts: 304
Likes: 0
Received 0 Likes on 0 Posts
OK guys....
I've been inside the case and gently cleaned out the very small amount of dust build-up there, and also gently applied pressure to the memory cards into their sockets.
I've restarted the system, and it lasted about 3 minutes before again rebooting, so I took your advise and tapped F8 during the restart, got the blue page which asks, "Do you want to restart normally" and selected the line which went something like " Don't automatically restart at the next system failure" and went ahead and restarted the system.
It started normally, except the Firefox browser page didn't come up when selected, though all the bookmarks were still able to be selected.
I also then went into the start menu and found that the automatic restart selection was already unchecked.
Anyway, about 7 minutes later it again failed, and amazingly, it automatically restarted!
Any more suggestions?
EW73 is offline  
Old 7th Apr 2013, 08:05
  #15 (permalink)  
 
Join Date: Jan 2012
Location: .
Posts: 2,173
Likes: 0
Received 0 Likes on 0 Posts
then I would say its probably a power issue
Either a bad PSU, or more likely a motherboard fault with the voltage regulator capacitors
However.....it could be something goofy like a bad BIOS not driving the board correctly, in which case a BIOS flash update may work

But before you start replacing bits, whats the make / model of the motherboard?
Milo Minderbinder is offline  
Old 7th Apr 2013, 09:48
  #16 (permalink)  
Per Ardua ad Astraeus
 
Join Date: Mar 2000
Location: UK
Posts: 18,579
Likes: 0
Received 0 Likes on 0 Posts
...............and does the system log give any clues?
BOAC is offline  
Old 7th Apr 2013, 15:38
  #17 (permalink)  
Psychophysiological entity
 
Join Date: Jun 2001
Location: Tweet Rob_Benham Famous author. Well, slightly famous.
Age: 84
Posts: 3,273
Received 37 Likes on 18 Posts
Apropos my post above: Did you look at the ends of the capacitors? (for brown stuff)
Loose rivets is offline  
Old 11th Apr 2013, 09:16
  #18 (permalink)  
 
Join Date: Sep 2004
Location: Berkshire, UK
Posts: 812
Likes: 0
Received 15 Likes on 6 Posts
Milo, I didn't get it sorted "when it still had a warranty" because the machine was built up from bits, not all of them new, not all from the same supplier. Initially the system was falling over every few minutes and this was traced to a BIOS issue. I updated the BIOS and everything seemed to be good. The occasional rebooting didn't show for a while and I have never been able to determine what the cause is. I have a second, swapable, hard drive which has WinXp loaded. I have used this for some applications but not for long enough to see if the reboots occur while doing so. It may be a Ubuntu issue, I can't tell.

So far I have not lost data or work, it is just annoying.

Rans6.....
rans6andrew is offline  
Old 11th Apr 2013, 19:53
  #19 (permalink)  
 
Join Date: Jan 2012
Location: .
Posts: 2,173
Likes: 0
Received 0 Likes on 0 Posts
What make / model of motherboard do you have in this machine?

And what did you use as thermal compound between CPU and heatsink?
Milo Minderbinder is offline  
Old 12th Apr 2013, 18:40
  #20 (permalink)  
 
Join Date: Sep 2004
Location: Berkshire, UK
Posts: 812
Likes: 0
Received 15 Likes on 6 Posts
Motherboard is Gigabyte, forget exactly which one. 6Gb good spec ram, i7 is not overclocked right now but it has been in the past. The thermal paste supplied with the monster heatsink was used. As I said before, it can reboot before it could possibly be overheating. The machine boots up in about 10 or 11 seconds. It may reboot at any time and then it will run for many hours without problem.

Rans6.....
rans6andrew is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service

Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.