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Old 25th Mar 2013, 14:29
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iPad disabled

Ok so I have a iPad that has disabled itself due multiple incorrect unlock attempts...
It says to connect to iTunes (which it hasn't been before).

When I connect it to iTunes is says it can't connect to the iPad because it is locked with a passcode which I must enter...

So does anyone know what the next step is as google only tell you assuming it has been backed up before or assuming the above connection works.
I know I will loss all data if and when I can get it opened again

Many thanks in advance
nitro rig driver is offline  
Old 25th Mar 2013, 14:57
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Since you've never synched your iPad with iTunes the following steps will resolve your issue:

  1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
  2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
  3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
  4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
  5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
rgbrock1 is offline  
Old 25th Mar 2013, 17:10
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Thanks for the quick response,
Took 2 attempts but the 2nd attempt at the update/restore worked ok...

Cheers.
nitro rig driver is offline  
Old 25th Mar 2013, 20:14
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my experience is it always take two attempts......
Milo Minderbinder is offline  

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