iPad disabled
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Join Date: May 2002
Location: somewhere near an airport
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iPad disabled
Ok so I have a iPad that has disabled itself due multiple incorrect unlock attempts...
It says to connect to iTunes (which it hasn't been before).
When I connect it to iTunes is says it can't connect to the iPad because it is locked with a passcode which I must enter...
So does anyone know what the next step is as google only tell you assuming it has been backed up before or assuming the above connection works.
I know I will loss all data if and when I can get it opened again
Many thanks in advance
It says to connect to iTunes (which it hasn't been before).
When I connect it to iTunes is says it can't connect to the iPad because it is locked with a passcode which I must enter...
So does anyone know what the next step is as google only tell you assuming it has been backed up before or assuming the above connection works.
I know I will loss all data if and when I can get it opened again
Many thanks in advance
Join Date: Aug 2000
Location: Patterson, NY
Age: 66
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Since you've never synched your iPad with iTunes the following steps will resolve your issue:
- Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
- Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
- While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
- Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
- iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.