Issues with unwanted adds
Thread Starter
Join Date: Dec 2012
Location: Montreal
Posts: 1
Likes: 0
Received 0 Likes
on
0 Posts
Issues with unwanted adds
Hello Everyone,
For a few days now, I have been unable to connect to many of my favorite sites:
Hotmail, facebook, game sites among a few. I am also getting unwanted spam in my internet brower... Pages such as youtube have advertising??
I have tried running malware-bite anti malware, but it does not fix the issue.
For a few days now, I have been unable to connect to many of my favorite sites:
Hotmail, facebook, game sites among a few. I am also getting unwanted spam in my internet brower... Pages such as youtube have advertising??
I have tried running malware-bite anti malware, but it does not fix the issue.
Chief Tardis Technician
Join Date: Jan 2001
Location: Western Australia S31.715 E115.737
Age: 71
Posts: 554
Likes: 0
Received 0 Likes
on
0 Posts
Which browser are you using. Have you tried a different browser???
It sounds like your browser has been hijacked, malaware progs wont necessarily find and fix those problems..
When you start your browser, what page does it open???
It sounds like your browser has been hijacked, malaware progs wont necessarily find and fix those problems..
When you start your browser, what page does it open???
Last edited by Avtrician; 5th Dec 2012 at 02:59.
Join Date: Jan 2012
Location: .
Posts: 2,173
Likes: 0
Received 0 Likes
on
0 Posts
OK, usual thorough clean out required
1) reset Internet explorer to defaults
2) clean the hard drive of junk (drive properties > disk cleanup)
3) download and run Hitman Pro
4) download and run in safe mode RKILL (to disable running bots)
5) without rebooting, assuming 32-bit windows, download and run Smitfraudfix (in safe mode)
6) without rebooting, download and run in safe mode Combofix
7) if you know what you're doing, at this stage download Autoruns to go over the startup programs and routines and disable anything "wrong"
8) Now run Malwarebytes (pointless running it earlier)
9) Download and run Spybot Search & Destroy
these are not alternatives - to do it properly you need to run all in sequence
1) reset Internet explorer to defaults
2) clean the hard drive of junk (drive properties > disk cleanup)
3) download and run Hitman Pro
4) download and run in safe mode RKILL (to disable running bots)
5) without rebooting, assuming 32-bit windows, download and run Smitfraudfix (in safe mode)
6) without rebooting, download and run in safe mode Combofix
7) if you know what you're doing, at this stage download Autoruns to go over the startup programs and routines and disable anything "wrong"
8) Now run Malwarebytes (pointless running it earlier)
9) Download and run Spybot Search & Destroy
these are not alternatives - to do it properly you need to run all in sequence
