Blue screen advice.
Thread Starter
Blue screen advice.
Evening all, I'm a little bit of a computer thick' so please be gentle.
My computer (Acer 5332 laptop windows 7 home premium) suddenly switched itself off whilst I was watching BBCi player.
When I switched it back on, I was greeted with a buzzing sound and a blue screen, saying, amongst other things "DRIVER IRQL-NOT-LESS-OR-EQUAL.
The laptop was operable in safe mode, and eventually I was able to resore it to a date in October, via "System Restore."
It seems ok now, but do I need to take any further action to prevent future trouble?
Many thanks
ginge
My computer (Acer 5332 laptop windows 7 home premium) suddenly switched itself off whilst I was watching BBCi player.
When I switched it back on, I was greeted with a buzzing sound and a blue screen, saying, amongst other things "DRIVER IRQL-NOT-LESS-OR-EQUAL.
The laptop was operable in safe mode, and eventually I was able to resore it to a date in October, via "System Restore."
It seems ok now, but do I need to take any further action to prevent future trouble?
Many thanks
ginge
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I was getting exactly that a few weeks ago. It seemed to be caused by the latest version of Kies, which is the Samsung desktop software for their mobiles.
It may be coincidence, but I haven't had the problem since uninstalling it. Forums suggest that Samsung's S3 driver within Kies may be to blame.
Have you installed anything new lately?
It may be coincidence, but I haven't had the problem since uninstalling it. Forums suggest that Samsung's S3 driver within Kies may be to blame.
Have you installed anything new lately?
Thread Starter
Not intentionally, was all working until last, switched off computer, and windows updates were installed automatically, got the blue screen again this morning, have restored to a previous date again tonight, and working again.
Have tried to stop windows automatically storing updates, via Programs/Windows Update/Settings.
Interestingly, my MacAfee has stopped working to.
Have tried to stop windows automatically storing updates, via Programs/Windows Update/Settings.
Interestingly, my MacAfee has stopped working to.
Thread Starter
have now taken back the computer to original facory settings and seems to be working ok, trouble is, have lost my microsoft office - don't s'pose you now how to get it back on the cheap _ I work for the NHS but believe that loophole has been closed- gingerette is a student
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Hmmm
tricky one.....the NHS terminated its volume licence with M$ a while ago and supposedly the home user deal died - see Thousands of NHS staff stripped of Microsoft Office | Enterprise | News | PC Pro
Yet I know nurses who have purchased home user disks recently and at present I'm working on an NHS site upgrading several hundred machines - including volume licence versions of Office 10
You need to talk to your IT manager over that one. It may be the indivdual PCTs now have their own volume agreements
If your daughter has an @xxx.ac.uk e-mail address she should qualify for some heavy discounts on Office from Software for Students - but the deals seem missing from the website except for this (which is more expensive than they usually offer)
Microsoft Office 2010 Software - Software4Students
it could be they're clearing the decks in readiness for the next version, due imminently
Of course if you still have the product key from the installation its possible to legally download the software from Digital River. Do you have it? And which version of Office was it?
tricky one.....the NHS terminated its volume licence with M$ a while ago and supposedly the home user deal died - see Thousands of NHS staff stripped of Microsoft Office | Enterprise | News | PC Pro
Yet I know nurses who have purchased home user disks recently and at present I'm working on an NHS site upgrading several hundred machines - including volume licence versions of Office 10
You need to talk to your IT manager over that one. It may be the indivdual PCTs now have their own volume agreements
If your daughter has an @xxx.ac.uk e-mail address she should qualify for some heavy discounts on Office from Software for Students - but the deals seem missing from the website except for this (which is more expensive than they usually offer)
Microsoft Office 2010 Software - Software4Students
it could be they're clearing the decks in readiness for the next version, due imminently
Of course if you still have the product key from the installation its possible to legally download the software from Digital River. Do you have it? And which version of Office was it?
Last edited by Milo Minderbinder; 19th Nov 2012 at 22:31.
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don't s'pose you now how to get it back on the cheap
Plus for that £80, the EULA allows you to:
you may install one copy of the software on up to three licensed devices in your household for use by people for whom that is their primary residence
Bloomin good value I'd say ! So off you trot to Amazon ....
Last edited by mixture; 19th Nov 2012 at 22:44.
Bloody Microsoft updates!
Allowed them all to run the other night.....there were a lot of them......(XP, SP3, on spare desktop, kept for when this one dies)
Following morning, blue screen of death! .......Which hung around for long enough to tell me it was dead, and then went black.
The "recovery disk" wot I made a couple of years ago doesn't seem to fix it, from start up from disk, so question of getting local pc man to try to fix it, or give up as bloody Gates shower wont support XP for much longer.
Huh!!
Allowed them all to run the other night.....there were a lot of them......(XP, SP3, on spare desktop, kept for when this one dies)
Following morning, blue screen of death! .......Which hung around for long enough to tell me it was dead, and then went black.
The "recovery disk" wot I made a couple of years ago doesn't seem to fix it, from start up from disk, so question of getting local pc man to try to fix it, or give up as bloody Gates shower wont support XP for much longer.
Huh!!
Thread Starter
Thanks for the help, have downloaded LibreOffice (the 3.5.7 version as the reviews says it has less glitches) and it seems to work well so far.
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I have had this on my Asus netbook,downloaded 13 windows updates,next morning blue screen "unable to connect to drivers" it said then went black,still trying to sort it.
GG thanks. I couldn't do anything. Couldn't get to safe mode. On start up, Only f12 that I could use.. The delete stuff was available, but beyond my wit. It would not repair from the disk, so I had to format C, reload windoze and am slowly building back stuff like drivers. Lucky I had my windoze number - the 5 x 5 thing, and the recovery disk. All the photos etc were already on newer pc, and back up. Still have the wrong bloody keyboard settings. Probably from some uppity colony. How do I get my Brit keyboard back? - I'll google for it. I wonder if Mr & Mrs Gates will give me my money back?
oldbeefer.
Much obliged.
Thanks
AO
Not a part of control panel I've ever noticed before.
Much obliged.
Thanks
AO
Not a part of control panel I've ever noticed before.
Last edited by Ancient Observer; 22nd Nov 2012 at 16:27.
Has anyone ever come across a "White Screen of Death"?
My aged, but previously reliable Advent laptop running XP professional recently downloaded & installed about 19 different microsoft updates. It was initially fine, but the first time I rebooted after a shutdown, it booted up as normal, except when it finished it went to a white screen with no icons and the mouse cursor disappears.
Ctrl Alt Del has no effect, nor trying Alt+Tab.
If nothing else, I'd like to get the data off the hard drive backed up again.
Any thoughts?
My aged, but previously reliable Advent laptop running XP professional recently downloaded & installed about 19 different microsoft updates. It was initially fine, but the first time I rebooted after a shutdown, it booted up as normal, except when it finished it went to a white screen with no icons and the mouse cursor disappears.
Ctrl Alt Del has no effect, nor trying Alt+Tab.
If nothing else, I'd like to get the data off the hard drive backed up again.
Any thoughts?
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"White Screen of Death"?
pull the power lead and the battery, then replace and power up
that should force it to boot cleanly from the "off" state rather than from standby or hibernation
should then start normally. If it doesn't, and you don't get the normal boot screens then the graphics chip is probably fried
what model of Advent is it?
pull the power lead and the battery, then replace and power up
that should force it to boot cleanly from the "off" state rather than from standby or hibernation
should then start normally. If it doesn't, and you don't get the normal boot screens then the graphics chip is probably fried
what model of Advent is it?