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Silly me losing emails

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Old 11th Jul 2012, 20:08
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Silly me losing emails

I must have hit the wrong button.
Running Windows XP
Using Outlook Express 2002
Every time an email arrives to the inbox, it gets dramatically deleted and I cannot even find it in the deleted mail box.
Now I did try and configure Anti Spam.
Tried System restore so far without success.
All help greatfully recieved.
AVG is the other programme
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Old 11th Jul 2012, 20:24
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Known to be problem with McAfee

Is your inbox too big? How big is inbox.dbx?

Check View/current view

Check the settings in Tools/Options/Maintenance

In the meantime set emails to remain on the server so they will not be lost.

No more ideas at present.
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Old 11th Jul 2012, 21:13
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Make sure you haven't set a filter... Off the top of my head I can't remember what indicates you have - try Google... But your symptoms are spot on.
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Old 12th Jul 2012, 06:28
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Are you running POP3 on multiple computers/devices per chance ?

Last edited by mixture; 12th Jul 2012 at 06:28.
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Old 12th Jul 2012, 06:58
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One more 'Q', Grumpy Sir
Every time an email arrives to the inbox, it gets dramatically deleted
- does this mean you SEE it in the inbox and then it is 'deleted'? Immediately? After a while? Any messages? A little more info please.
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Old 12th Jul 2012, 08:38
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If you have access to webmail for this system I'd look on webmail to check they haven't been deleted from the server
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Old 12th Jul 2012, 10:21
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Check your spam folder.
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Old 12th Jul 2012, 17:11
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In response to BOAC

does this mean you SEE it in the inbox and then it is 'deleted'? Immediately? After a while? Any messages? A little more info please.
The mail is shown to be arriving in the inbox and before my very eyes disappears: too where I know not.
One of my chums says I should go
Accounts
View
Rules and Alerts : then " then delete all rules"


Thank you all

Last edited by LordGrumpy; 12th Jul 2012 at 17:19.
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Old 12th Jul 2012, 18:09
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For OE - as good an idea as any. It is in Tool/message rules/mail. Have you selected 'keep mail on server' yet?
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Old 12th Jul 2012, 18:22
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"Using Outlook Express 2002"

There isn't an Outllook Express 2002
Theres an Outlook 2002 = Outlook XP

I suspect that on checking the Ootlook PST file is over its max size, which - from memory - is 2GB
Answer is to
1) delete as much as possible to emply space
2) empty the "deleted items" and "spam" folders
3) purge/compress the pst file to get back the freed up space
4) failing that, try moving all the old stuff into an archive pst file
5) failing that, and this is where it gets messy, creating a new default pst file so that new mails sue that

Whats happening is that the e-mail program can't download the new mails because of the pst file size. They should all still be sitting on the server.

Last edited by Milo Minderbinder; 12th Jul 2012 at 18:31.
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Old 12th Jul 2012, 19:18
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I have had load of emails after

One of my chums says I should go
Accounts
View
Rules and Alerts : then " then delete all rules"
Deletion done
The situation would appear to be resolved.

Thanks again everybody.
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Old 12th Jul 2012, 20:21
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Now I'm Viscount Grumpy Saw Outlook Express and didn't twig the '2002' (which is 2003). Bit of a waste of time.
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